We have been regular customers of Sytner for years. Easy to book an appointment. Clear information given at the time of booking. Per usual excellent experience! Warm & friendly reception team who l... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The technicians and service advisors I worked with were excellent. I have had my cars maintained by Sytner for seven years, but having to leave a message and wait for a return call, or speaking to a c... Se mere
Virksomheden har svaret
I recently had my X5 serviced at BMW Sytner leicester , Mark Barrett and his team continued to give me a 5 Star service from start to finish. The team kept me informed all the way through the pro... Se mere
Welciming, well informed staff kept me aware of what was happening to my car during its service and follow up work at every point. Thank u everyone and my service advisor Meah.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktoplysninger
Meridian Business Park,Meridian East, LE19 1UY, Leicester, Storbritannien
- 0116 282 7700
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sytner Leicester always provides an…
Sytner Leicester always provides an excellent care and customer service. Courteous staff. Clear instructions to book the car in advance. No wait at drop off and pick up. Good overall service.
4. august 2026
Uopfordret anmeldelse
I recently had my X5 serviced at BMW…
I recently had my X5 serviced at BMW Sytner leicester , Mark Barrett and his team continued to give me a 5 Star service from start to finish. The team kept me informed all the way through the process whilst I waited on site, meeting all my expectations and the car was returned back to me within a couple of hours serviced and cleaned .
Thank you again
Simon Bannister
16. juli 2026
Uopfordret anmeldelse
Based purely on the experience provided…
Based purely on the experience provided by the advisor on the day of the visit.
Very nice and friendly, always clear in explaining the issue and finding a way to suit my circumstances on the day
7. august 2026
Uopfordret anmeldelse
Excellent service
Excellent service. I was kept informed by Lisa and the service was efficient but friendly. Highly recommend.
7. august 2026
Uopfordret anmeldelse
BMW Sytner Leicester very easy to deal…
BMW Sytner Leicester very easy to deal with, efficient booking and clear communications and discussions throughout the visit.
4. august 2026
Uopfordret anmeldelse
Excellent Service
Mr. Rob Murkett has been very sincere in his service to us. He was willing to take care of what we need at the service centre. He has been serving us nicely in the past three years.
4. august 2026
Uopfordret anmeldelse
Professional staffs
Professional staffs, simple process, continious updates including videos. It was a wonderful experience .
29. juli 2026
Uopfordret anmeldelse
I was very nicely greeted and looked…
I was very nicely greeted and looked after by Service rep Rob
He kept me fully informed during my wait in terms of the progress of the work on my car
Many thanks Rob
31. juli 2026
Uopfordret anmeldelse
Friendly Service
Fast, efficient and friendly service.
Nice area to relax while you wait and able to wonder round the showroom to look at some tasty cars.
27. juli 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Sytner Group - Sytner Leicester BMW
Dear Mr Arkate, Thank you ever so much for your kind words and excellent review. We are truly delighted to hear that our customer service met your expectations at Sytner Leicester BMW. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. It is always our pleasure to provide the highest standard of service, and we look forward to welcoming you back in the future. Best wishes, The Sytner Leicester BMW Team
Always a good service
Always a good service. Kept well informed throughout the job. Very professional.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Sytner Group - Sytner Leicester BMW
Dear William, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service consistently good and appreciated being kept well informed throughout the process. Maintaining professionalism is something we take great pride in, so it’s wonderful to know this was reflected in your experience. Your support means a great deal to us, and we look forward to welcoming you back to Sytner Leicester BMW in the future. Best wishes, The Sytner Leicester BMW Team
Recall & service
Arrived at appointment time & was dealt with in a timely & courteous manner. Kept up to date on progress of the service being carried out. Collected my vehicle at the time advised and given the invoice with the price as quoted. Excellent service in a busy environment by Ivan Tang.
29. juli 2026
Uopfordret anmeldelse
Sytner BMW Leicester Experience
Our initial experience at Sytner BMW Leicester was very refreshing and then we met Daniel Rees and it went to a different level. Dan was exceptional in the way he helped us with our initial query all the way through to our purchase. This included researching all available types of tyres for the X1, because I wanted run flat tyres. We felt so confident and comfortable with the whole process of part exchanging our Mercedes and purchasing a new X1, because of the help and assistance we received from Dan. We have experienced the very best in customer service from Daniel Rees and we will certainly recommend Sytner BMW Leicester to our family and friends. Thank you Dan for everything you’ve done for us and especially for making Lisa’s Birthday complete by sorting her personalised number plate.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Sytner Group - Sytner Leicester BMW
Thank you, Mr Eckett, for your kind and thoughtful review. We are delighted to hear that Daniel Rees provided exceptional support throughout your experience, from researching the right tyres to assisting with your part exchange and purchase. It’s wonderful to know we helped make Lisa’s birthday extra special with the personalised number plate. Your recommendation means a great deal to us, and we are thrilled you felt confident and comfortable throughout the entire process. We wish you many happy miles in your new X1.
Sytner Leicester superb
I recently took my car to Sytner Leicester to have a manufacturer safety recall carried out, and the whole experience was excellent from start to finish.
The booking process was straightforward, the work was completed efficiently, and the staff were friendly, professional, and kept me informed throughout. It’s reassuring to know that the recall was dealt with promptly and to a high standard, giving me complete peace of mind.
29. juli 2026
Uopfordret anmeldelse
Well informed
Polite, professional staff. They kept me informed throughout.
29. juli 2026
Uopfordret anmeldelse
Over many many years and visits I have…
Over many many years and visits I have to say that not all my experiences at Sytner Leicester have been positive, some far from it. Despite that I have remained loyal to the brand and dealership. My most recent visit was only for an MOT but I did leave with a positive rather than negative feeling which I am pleased to offer feedback on.
In particular I want to highlight a member of staff named Naadir. His attitude, manner and personality was a notable difference in comparison to others I have met in the past. Friendly, helpful, polite and a credit to the service department.
28. juli 2026
Uopfordret anmeldelse
Great overall experience
Very smooth sales and handover processes. The team listened to my thoughts and requirements. There were a few minor issues after taking delivery of the car but these were handled and resolved well by the team. Arranging finance was easy.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Sytner Group - Sytner Leicester BMW
Thank you, Tim, for your kind words and positive feedback. We are delighted to hear that you found the sales and handover process smooth and that our team listened carefully to your requirements. It’s great to know that any minor issues were resolved to your satisfaction and that arranging finance was straightforward. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience at Sytner Leicester BMW. We look forward to welcoming you again in the future.
Professional staff
Denil Chauhan was professional right from my first contact with the Leicester dealership.
He was very helpful, knowledgeable and courteous, always returning my calls and went the extra mile to make sure the car was perfect upon collection.
Overall i have been impressed with BMW staff having been with another German for over 25 years.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Sytner Group - Sytner Leicester BMW
Dear Robert, Thank you very much for your kind words and for sharing your positive experience with Denil Chauhan and the team at Sytner Leicester BMW. We are delighted to hear that Denil’s professionalism, knowledge, and dedication made your visit enjoyable and that your new car was perfect upon collection. It’s wonderful to know that we have impressed you after many years with another German marque. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Sytner Leicester BMW
Besvarelse fra Sytner Group - Sytner Leicester BMW
Dear Mark, Thank you very much for your kind words and for taking the time to share your experience with Sytner Leicester BMW. We are delighted to hear that you found our staff to be both efficient and professional. Providing high-quality service is something we take great pride in, and it is wonderful to know this was reflected during your visit. Your positive feedback is truly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Leicester BMW Team
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