Sytner Group - Porsche Centre Silverstone Anmeldelser 

102
TrustScore 4.5 ud af 5

4,5

Old Tiffield Rd, NN12 6PF Towcester, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

First class service received from start to finish from William Glennon. Superb workmanship to repair my minor bump in a very timely manner.

Bedømt til 5 ud af 5 stjerner

In spite of a fire at the dealership, the service team were able to reschedule my service work for just two days later. Working out of alternative premises the work was then delivered in little more... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a great experience from the start until the end of the process. All information was provided by our coordinator Mark Lewis and Mansur (finance) whenever we requested. Entire process was smooth... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

The areas I thought you missed the mark were 1. Took too long to get an appointment 2. Very expensive for what you actually do 3. Boot left dirty as part of the valet 4. A battery reconnection... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler
  2. Brugtvognsforhandler

Skrevet af virksomheden

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Kontaktoplysninger

  • Old Tiffield Rd, NN12 6PF, Towcester, Storbritannien

  • 01327 438047

4,5

Fremragende

TrustScore 4.5 ud af 5

102 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(102)

11.977 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Complete Repair & Reimbursement Assistance

Daniel ready to assist me even in complicated case involving repair refunded by insurance.

20. juli 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Andrea, Thank you for much for your support with a 5 Star review, I am delighted Daniel was able to look after you with this. I know he will really appreciate the feedback. Steve Dickinson Managing Director

Bedømt til 5 ud af 5 stjerner

Amazing service from the whole team

Amazing service from the whole team, they always go above and beyond in making sure they deliver the best customer experience.

3. juli 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Dear Thandie, Thank you ever so much for your kind words and for taking the time to share your experience. We are absolutely delighted to hear that our team consistently goes above and beyond to provide the best possible customer experience. It is always our aim to ensure every visit is exceptional, and your feedback truly honours the hard work of everyone here at Porsche Centre Silverstone. We look forward to welcoming you back in the future. Warm regards, The Porsche Centre Silverstone Team

Bedømt til 5 ud af 5 stjerner

Excellent communication

Excellent communication - everything clearly explained.

13. juli 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Gerry, Many thanks for the 5 star review, it is really appreciated. I will ensure I pass this onto the team also. We look forward to seeing you again soon. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Good experience from an efficient team

The whole experience was efficient and friendly. Good attitude by all the team I came across, kept updated with progress of work, felt like I was engaged with like minded enthusiasts

14. juli 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi David, Thank you for your support with the 5 star review, it is very much appreciated. We look forward to seeing you again soon. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Consistently excellent

This review relates to my experience in July '26 with the body shop at Porsche Silverstone.

I had my car booked-in for a number of items ranging from paint to number plates. Probably not the ideal job for a body shop - lots of different work packages required, rather than a substantial single work package that must be easier and more appealing to the bean-counters. But you would never have known it from my experience. The customer experience in Porsche Silverstone generally has improved in recent years to the point where it's hard to see how they could improve the experience. But I feel the body shop somehow manages to raise the bar even higher. I genuinely cannot recommend the body shop highly enough. And as a long time Porsche customer I am so glad that the dealership invested in the body shop to provide a one stop shop for everything, delivered with a first class customer experience. I can't believe Bentley, Ferrari or RR could be much better - if at all. Better coffee in the customer lounge perhaps?

Well done Peter and the team. You're doing everything right in a world where that seems increasingly rare. Thank you.

13. juli 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Simon, Thank you so much for taking the time to leave such a thoughtful and detailed review. It really means a great deal to Peter and the entire Bodyshop team to know that your experience was great. Your comments about the Bodyshop and the wider Porsche Silverstone experience are incredibly appreciated, and I'll be sure to share your kind words with Peter and the team. As for the coffee... you've found our next area for continuous improvement! We'll let the coffee machine know it's got some catching up to do with the Bodyshop's standards but seriously I appreciate the feedback. Thank you again for your recommendation and for your continued support. We look forward to welcoming you back soon. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

In spite of a fire at the dealership

In spite of a fire at the dealership, the service team were able to reschedule my service work for just two days later. Working out of alternative premises the work was then delivered in little more time than I’d have expected normally. Well done service team and a shout out to George in particular.

10. juli 2026
Uopfordret anmeldelse
Sytner Group - Porsche Centre Silverstone-logo

Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Michael, Thank you for your kind words and understanding, we really appreciate it. I am delighted we were able to carry on as normal as possible and George looked after you. We look forward to seeing you again. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Excellent service

The service received from Justin was excellent.
The communication was clear and concise and the whole team looked after me really well from end to end.

30. juni 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Drew, Many thanks for the 5 star review, I am delighted Justin looked after you. We look forward to seeing you again. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

We had a great experience from the…

We had a great experience from the start until the end of the process. All information was provided by our coordinator Mark Lewis and Mansur (finance) whenever we requested. Entire process was smooth and quick. We were treated well during the handover as well.

29. juni 2026
Uopfordret anmeldelse
Sytner Group - Porsche Centre Silverstone-logo

Besvarelse fra Sytner Group - Porsche Centre Silverstone

Thank you so much for your support with a 5 star review and I am delighted you enjoyed your experience with us. We do hope also that you are enjoying your new car. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

If you are considering a Porsche

If you are considering a Porsche, I highly recommend visiting this dealership and asking for Oliver. It is rare to find such a high standard of service, and I couldn't be happier with my new vehicle. Thank you, Oliver and the team at Porsche Silverstone, for a truly exceptional experience!

26. juni 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Imran, Many thanks for the support with a 5 star review, Oliver and the team really appreciate it. We do hope you enjoy your new Porsche and we look forward to seeing you again. Steve Dickinson Managing Director

Bedømt til 5 ud af 5 stjerner

Brilliant work

Brilliant work

The team at Silverstone made me feel very welcome (Jules a star) Provided advice and support when needed. Completed the work in good time, kept me informed and returned my car in outstanding condition

23. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Mr N, Many thanks for the 5 star review and I am delighted Jules did a great job. You are always welcome to pop in for a coffee and we look forward to seeing you again. Steve Dickinson Managing Director

Bedømt til 5 ud af 5 stjerner

Delighted with my new vehicle and great…

Delighted with my new vehicle and great service from Mark who arranged a super handover of my Macan Turbo involving my two boys.

20. juni 2026
Uopfordret anmeldelse
Sytner Group - Porsche Centre Silverstone-logo

Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Julian, Thank you for the review and we do hope your boys are enjoying the new car as much as you are, the Macan Turbo is fantastic! We look forward to seeing you again soon. Steve Dickinson Managing Director.

Bedømt til 2 ud af 5 stjerner

You missed expectations in a number of areas

The areas I thought you missed the mark were
1. Took too long to get an appointment
2. Very expensive for what you actually do
3. Boot left dirty as part of the valet
4. A battery reconnection process instructed by group had not happened resulting in my car losing all its battery power and shutting down and it taking pretty well a full day to get an engineer to site to kick start it- this caused me to be late for an appointment and cost me £
5 A break disc has failed after 28k miles so about a quarter of its expected life. It was left to me to try and resolve with group when a technical input/ support from Silverstone could have been initiated.

Felice handled me and the issues really well- very good interaction with him

17. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Ian, Thank you for the feedback and sorry to read about your issues. We are working hard with extra resource to help bring our lead time going forwards, I will ask our Aftersales Manager to contact you regarding the rest of your points. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Home collection worth its weight in…

Home collection worth its weight in gold. Very good communications start to finish. All staff enthusiasts in their role.

16. juni 2026
Uopfordret anmeldelse
Sytner Group - Porsche Centre Silverstone-logo

Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi David, Many thanks for the support with a 5 star review, we all really appreciate it. We look forward to seeing you again (with a home collection) soon. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Five-Star Service from a Five-Star Team

A visit to Porsche Centre Silverstone feels more like stepping into a first-class lounge than a car dealership. Over the years, I've owned Audis, BMWs, Mercedes-Benzs and Land Rovers, but none have come close to the level of service Porsche provides.
Purchasing my latest Porsche was a genuinely personal experience, with nothing ever seeming too much trouble. Aleksandra and the team supporting her have been exceptional every step of the journey - professional, attentive and a pleasure to deal with throughout.
Thank you all for making the experience so enjoyable.

13. juni 2026
Uopfordret anmeldelse
Sytner Group - Porsche Centre Silverstone-logo

Besvarelse fra Sytner Group - Porsche Centre Silverstone

Dear Mrs Sark, Thank you ever so much for your kind and thoughtful words. We are delighted to hear that your experience at Porsche Centre Silverstone felt truly personal and enjoyable. Aleksandra and the team will be thrilled to know their efforts have been appreciated. It is always our aim to provide exceptional service, and your feedback is a wonderful encouragement. We look forward to welcoming you back in the future and wish you many happy miles in your new Porsche. Warm regards, Porsche Centre Silverstone

Bedømt til 5 ud af 5 stjerner

Fantastic Service From Start To Finish

The service received from start to finish was great. From the initial phone call to the service and sign off. Each member of the team were great.

12. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Patrick, Many thanks for the 5 star review, it is much appreciated. We look forward to seeing you again soon. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

The service on my Porsche was carried…

The service on my Porsche was carried out by Porsche Silverstone, managed by George Snelus.

The experience was very positive, George was extremely helpful in ensuring all my points were looked at during the car being on-site. The work on the car was completed quickly and ready for me to collect within a couple of days.

I would definitely recommend using the Porsche Silverstone dealership and will be returning with my car for its next service.

A shout out for the coffee - it was what I would say a proper cup of coffee better than what is made in any of the local High Street establishments!!

11. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Marc, Thank you so much for the lovely review, I am delighted George looked after you and you enjoyed your time with us. You are welcome to pop in anytime just for a coffee! Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Brilliant service yet again

Brilliant service yet again, this time Jules handled my service and was brilliant. I wouldn’t take my car anywhere else. Highly recommend.

5. juni 2026
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Callum, Thanks for your support with a 5 star review and I am delighted Jules looked after you. We look forward to seeing you again soon. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Excellent service and excellent staff

10. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Chris, many thanks for your support with a 5 star review, it is much appreciated. We look forward to seeing you again. Steve Dickinson Managing Director.

Bedømt til 5 ud af 5 stjerner

Always enjoyable

Professional, polite and swift service - as always. And great to get some 'window shopping' done while I wait!

5. juni 2026
Uopfordret anmeldelse
Sytner Group - Porsche Centre Silverstone-logo

Besvarelse fra Sytner Group - Porsche Centre Silverstone

Hi Jules, Many thanks for the 5 star review and your kind words, it is much appreciated. We are delighted you enjoyed your visit with us and look forward to seeing you again. Steve Dickinson Managing Director.

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