The team faced challenges over the scheduled service date for my car and they worked with me to still make the as planned service happen. The team also provided support, first stage support to get... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Steven managed the whole process from drop-off to pick-up really professionally. He kept me updated through the service and MOT process and the car was ready for collection when he said it would be. I... Se mere
Virksomheden har svaret
I collected my new Bentley Continental GT Speed Hybrid on April 17th. This is the 5th car I have had from Graypaul Edinburgh in the last 10 years, 3 Maserati's and 2 Continental GT's. The service, f... Se mere
Virksomheden har svaret
Absolutely 1st Class Service from everyone Ferrari. Special mention to Terry, Megan and Zach. Service on car was exceptional quick and absolutely no problem. Megan and Terry sorted out a taxi to colle... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktoplysninger
Fort Kinnaird,Midlothian, EH15 3HR, Edinburgh, Storbritannien
- 0131 629 0342
4,9
Fremragende
248 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The car was returned in excellent…
The car was returned in excellent condition fully valeted at no extra cost
5. juni 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Taylor, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Darren Delicata Ferrari Roma K1 XDD
General excellent service and communication from Louise and Terry
2. maj 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Delicata, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Personal, professional, excellent service.
15. maj 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear CS Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Nice people to deal with at Lamborghini…
Nice people to deal with at Lamborghini Edinburgh.
2. maj 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Conlon, Thank you for your 5 star review and comments. Kind Regards Team Lamborghini Edinburgh
A very rewarding experience
Your staff were professional, friendly and well presented which made my visit an extremely pleasant experience.
18. april 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr McCallum, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Absolutely 1st Class Service from…
Absolutely 1st Class Service from everyone Ferrari. Special mention to Terry, Megan and Zach. Service on car was exceptional quick and absolutely no problem. Megan and Terry sorted out a taxi to collect me. Was very grateful for this gesture. Even managed a chat with everyone and lovely coffee. Many thanks to you all. Delighted with car as well John Rushbrook
17. april 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Rushbrook, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Louise was fantastic
Louise was fantastic. Nothing was too much trouble, including opening the dealership early so I could drop off the car.
10. april 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Middleton, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Great Customer Service
Louise really looked after us well, the team did a great job on my car with a tight time line. I really appreciate the effort of the team at Graypaul Edinburgh
10. april 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Bain, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Tekleab, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Zack an Gregg were fantastic to deal…
Zack an Gregg were fantastic to deal with it went very well , handover was excellent
8. marts 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Brannagan, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Always a great customer experience
I’ve been a customer at Graypaul, Edinburgh for just under 3 years and really appreciate how valued they make me feel. Whether it is purchasing a vehicle or having one serviced they are friendly, efficient, trustworthy and knowledgeable. A big ‘thank you’ to Zac C. in the Sales Team and Terry and Steven in the Service Team who always represent the Graypaul/Ferrari brands in the most professional and accomplished manner. A pleasure to deal with.
29. februar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Slater, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
I have bought 2 Maseratis from the…
I have bought 2 Maseratis from the fantastic dealership, from sales to service and after care including the front of house reception this dealership is second to none, I have previously owned 2 Porsche and an Audi R8 for me the Italian manufacturer are leaps and bounds above and have an excellent group of very well managed and very courteous team promoting a fantastic selection of exclusive cars. Greypaul went over and above the contracted agreement and myself and my wife had an amazing couple of days in Edinburgh while our Grecale was having its first service.
5. marts 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Very good service Really good service especially from…
Really good service especially from Terry, whilst the issue to a while to establish Terry kept me fully informed and arranged the car to be delivered.
9. februar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Andrew, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Amazing team - Edinburgh
What this company does well is it treats all customers the same regardless of the car value. They are friendly and always consider the kids. Garage is flexible, always get a great curtosy car and pricing is good. Please never stop the collection and drop of service.
9. februar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Great service friendly and professional…
Great service friendly and professional staff made buying a car a pleasurable experience even delivered it to my workplace
6. februar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Kelly, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Professional service department staff
Professional service department staff, competent hands on technicians in the workshop.
29. januar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Lansdell, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Good service.
6. februar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Rob, Thank you for your 5 star review. Kind Regards Team Graypaul Edinburgh
Bentley Edinburgh
As always the full team at Bentley Edinburgh gave exceptional service.
1. februar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Stewart, Thank you for your5 star review and comments. Kind Regards Team Graypaul Edinburgh
company was asked to fix TPMS system…
company was asked to fix TPMS system fault returned within ten minuets of driving car , broke/ forced open glove box cover and left in a broken condition , car had been delivered with glove compartment in a closed condition, also altered original quotation and were extremely excessive in costings
31. januar 2024
Besvarelse fra Sytner Group - Graypaul Ferrari Edinburgh
Good Morning Sir, I am sorry to hear that your recent experience with us has not met expectations. We would appreciate being able to speak to you about this further at your convenience and shall contact you separately. Kind Regards, Dominic Bell, Head of Business
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