Synaptic Review - NOT good at all!
So, the Good:
Anna (Sales), very friendly, helpful - A positive experience dealing with her.
The Bad:
Very limited training when purchasing the phone / software (1 hour initial training) - this is simply NOT good enough!
Tech Support: Rude, unhelpful and quite frankly, don't care.
I have had my phone / software and still don't know how to use many of the functions, setting etc. the software, seems to have a mind of it's own at time - I found the whole thing, annoying, irritating and NOT user / disability friendly at all!
I have now binned the phone and am using something else more user / disability friendly - SYNAPTIC SOFTWARE IS NOT THE BEST ACESSIBILITY SOFTWARE ONT HE MARKET, as they claim!
I have many friends, with sight loss and have told them to steer clear of this software.
I would NEVER recommend it to anybody and I have relayed all of this to the Disability Charities I work with / support.







