Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Symphony were called out to fix part of the wardrobe which had come off due to some screws snapping and to fix a door that wouldn’t close properly. The technician Jon Pritchard, who arrived was very h... Se mere

Bedømt til 5 ud af 5 stjerner

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony. We would also like to thank Vicky for being very efficient and making the process... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

John attended my property after my kitchen cabinet lights no longer worked. At first John wasn't sure if he was the right man for the job but he tried different ways to try and fix the lights. John wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced. He went above and beyond what was expexted and all the work was completed in a timely manner.

Virksomheden har svaret

Virksomhedsoplysninger

  1. Køkkenindretningsbutik

Oplysningerne kommer fra forskellige eksterne kilder

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Graeme Sleith the kitchen fitter & Emma customer care

Graeme Sleith the kitchen fitter from Symphony Kitchens provided an excellent service with refitting my kitchen parts. My worktops were done to the highest of standard, absolutely seamless joins as well as the replacement end panels & drawer. Everything was just perfect. We couldn’t recommend Graeme enough. Absolutely fantastic service. Emma at Symphony Kitchens who dealt with the process of organising replacements for our kitchen, she provided an excellent service also. Emma was very understanding, helpful & supportive with replacing the kitchen parts. We would definitely highly recommend Symphony kitchens & we will be returning customers in future projects when it’s time to replace our new kitchen. Due to the high quality of the kitchen I don’t think we will need a new one for a very long time to come. Absolutely fantastic service!

4. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Maryanne,
Thank you very much for your 5 star review, it's brilliant to hear that Graeme has done a fantastic job, we'll pass on your compliments to him with pleasure.
Kind Regards,
Russell

Bedømt til 5 ud af 5 stjerner

Great and efficient

4. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

hi Sammy, thank you for the 5 star review, please would you email your plot number, housebuilder and postcode to enquiries@symphony-group.co.uk and we'll pass your review onto the correct technician.

Kind regards
Russell

Bedømt til 5 ud af 5 stjerner

Michael was able to come over and fix…

Michael was able to come over and fix our units that had had water damage. It was done quickly and professionally and we couldn’t fault his help at all.

4. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

hi Joshua,
Many thanks for your 5 star review, it's great to hear that Michael was so helpful and we'll be delighted to pass on your thanks to him.
Kind regards
Russell

Bedømt til 5 ud af 5 stjerner

Jon was amazing

Jon was amazing, great attention to detail going above and beyond.

Thank you Jon

Chris 6 Ridge Close

Job number 380081

4. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

hi Chris,
Many thanks for your 5 star review, we're delighted to hear that you received such fantastic service from Jon and we'll happily pass on your compliments to him.

Kind regards,
Russell

Bedømt til 5 ud af 5 stjerner

Michael Sutton was thorough at fixing…

Michael Sutton was thorough at fixing out kitchen cabinets and drawers. Friendly, professional and very helpful!

4. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

HI Charis,

Thank you for your 5 star review, it's great to hear that Michael has done a brilliant job, we'll be delighted to pass on your compliments to him.
Kind regards,
Russell

Bedømt til 5 ud af 5 stjerner

Excellent service from Mick

Michael Sutton was a fantastic fitter who did a great job. Many thanks Mick!

3. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Jo
Thanks very much for leaving this 5 star review, we do appreciate it.
It's great to hear that Michael did a great job for you.
Kind regards
Russell

Bedømt til 5 ud af 5 stjerner

The service agent was personable and committed

The service agent was personable and waited to check if the noise returned, which all the previous agents left immediately and the noise returned! Hopefully this will not be the case due to the skill and experience of Jon Pritchard.
(Job Reference; 378337)

3. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Keith,

Thank you very much for your 5 star review, it's great to hear that Jon did brilliant job, we'll be delighted to pass on your compliments to him.

kind Regards
Russell

Bedømt til 5 ud af 5 stjerner

Mick is a brilliant joiner

Mick came to make some corrections to the kitchen in our new building home. His work was exceptional and attention to detail second to none! I would definitely recommend Mick. Thank you!

2. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Jeanette,
Many thanks for your 5 star review, it's brilliant to hear that Mick did a great job, we'll be delighted to pass on your compliments.
Kind regards,
Russell

Bedømt til 5 ud af 5 stjerner

John was professional, pleasant and polite

John was pleasant and polite, he assisted by the plumber made a great job in replacing all our Kitchen worktops and splashbacks, due to previous joints not being sealed correctly and delaminating.
John was efficient and tidied up post works, great job.

24. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

hi Neil, Thank you very much review, we're delighted to hear that we have done a great job. Please would you email your plot number and post code to Enquiries@symphony-group.co.uk so that we can identify which John visited you and pass on your compliments.
Kind regards,
Russell

Bedømt til 5 ud af 5 stjerner

Morley was very helpful and did the job…

Morley was very helpful and did the job very quickly and professionally.

2. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

hi Caroline thank you very much for your review, its great to hear Morley did a brilliant job, we'll pass on to him with pleasure.
Kind regards,
Russell

Bedømt til 1 ud af 5 stjerner

Not fit for purpose

I’m in a housing association property. kitchen was replaced with symphony kitchen in November 25. By housing association. kitchen is not fit for purpose . I have had 3 panels and door replaced that situated by my hob and kettle. They swelled and bubbled and the laminate is coming away due to steam . I also have one by my sink on its way as there is a small bubble forming .Never had a problem with any other kitchens I have had in the properties I have lived in. I should not need to worry about cooking, putting kettle or washing up. Because it could damage the kitchen. One panel door needs to be replaced again it has only been a week, and needs doing again . Will not last 20 years if this keeps happening .it’s a shame its poor quality, it’s very true you get what you pay for , only problem with that it will cost the housing more money to replace the faulty parts. Symphony please do some sort of extra protection for units above counter tops. I would add a photo if I could.

1. marts 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Sarah, thank you for your review, to enable us to look into the issue you have raised please would you email the following details to Reviews@symphony-group.co.uk

The name of the house builder / HA
The name of the development
The plot number
The full address and post code
Telephone number
Any photos that will show the issue with the furniture





Kind Regards,
Russell

Bedømt til 5 ud af 5 stjerner

Fantastic service

Chris attended today and called ahead to let me know he would be 30 minutes late, which I really appreciated. He was absolutely fantastic — completed the job quickly and to a high standard. He was professional, courteous, and left everything clean and tidy afterwards. I wouldn’t hesitate to recommend him. Excellent service from start to finish!

27. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi SJB
Thank you for your 5 star review, we're delighted to hear that we have done a fantastic job. Please would you email your plot number and post code to Enquiries@symphony-group.co.uk so that we can identify which Chris visited you and pass on your compliments.
Kind regards,
Russell

Bedømt til 5 ud af 5 stjerner

Michael Sutton the workman did a…

Michael Sutton the workman did a fantastic job

27. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

hi Colin,
Many thanks for your 5 star review, its great to hear that Michael did a great job, we'll be delighted to pass on your compliments to him.
Kind Regards,
Russell

Bedømt til 5 ud af 5 stjerner

Morley

Morley came round to fix the cupboard with no issues, quick and simple. Was very friendly

26. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Good Morning,
Thank you very much for your 5 star review, it's brilliant to hear that Morley has done a great job, we'll pass on your remarks to him with pleasure.
Kind Regards,
Russell

Bedømt til 5 ud af 5 stjerner

Outstanding customer services.

5yrs into a Redrow new build and one of the cupboard doors sustained steam damage from the kettle , not only did Terry from customer services respond quickly to my email , a brand new door was hand delivered by Symphony a few days later free of charge . I am blown away by their quality but more so by their customer services , I would absolutely buy my next kitchen or extra parts from them and would recommend them to all who read this .

20. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Pete,

Many thanks for your review, we appreciate your feedback and we're delighted to hear that you received such fantastic service from our Customer Care team. We'll pass on your compliments to Terry.

Kind Regards
Russell

Bedømt til 5 ud af 5 stjerner

The technician Michael Sutton and his…

The technician Michael Sutton and his sub contractor Ben Slade was very efficient in their job. Very happy with their service.

19. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi John,
Many thanks for your 5 star review, it's lovely to hear that Michael and Ben did a great job, we'll be delighted to pass on your compliments to them.
Kind regards,
Russell

Bedømt til 4 ud af 5 stjerner

Not best quality units

Bought a new-build property in April last year, the kitchen worktop has been replaced today for the second time. The worktop and kitchen units are functional but not the best quality.
The 2 guys who came today, fitter Mick Sacre and a gas plumber, Steph, were very good and did an excellent job, very pleased with their work. Thanks lads.

24. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Dave

Many thanks for your review, we appreciate your feedback and we're delighted to hear that you received such fantastic service from our Customer Care team. We'll be sure to pass on your thanks to Mick and Steph.

Regards
Mick

Bedømt til 5 ud af 5 stjerner

Repair works

Michael Sutton, great bloke great service
Pleasure to deal with! 5 star service thanks Craig & Rachel

24. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Craig and Rachel

Many thanks for your 5 star review, we're delighted to hear that Michael provided such fantastic service and we'll pass on your thanks with pleasure.

Regards
Mick

Bedømt til 5 ud af 5 stjerner

Michael came once again and was…

Michael came once again and was professional, efficient and polite. He didn't leave until I was entirely happy, thank you Michael!

23. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Vanessa

Many thanks for your 5 star review, it's great to hear that Michael was so helpful and we'll be delighted to pass on your thanks to him.

Regards
Mick

Bedømt til 5 ud af 5 stjerner

Outstanding Service and Smooth Installation

We had our kitchen drawer and cupboard doors replaced this morning, and the whole process was incredibly quick and efficient. Chris was friendly, professional, and a pleasure to deal with. We’re very happy with the service and impressed with how smoothly everything was handled. Highly recommend!

23. februar 2026
Uopfordret anmeldelse
Symphony Group-logo

Besvarelse fra Symphony Group

Hi Ahyun

Thanks for your 5 star review, we're delighted to hear that everything went so smoothly. We'd be grateful if you would email your plot number and post code to Enquiries@symphony-group.co.uk so that we can identify which Chris visited you, so we can pass on your compliments.

Regards
Mick

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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