Had a rush order for an important customer demo, and the SuperLogics team went above and beyond to get the order ready quickly. Good bunch of folks.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Replacing obsolete panels and needed help with integration to our SCADA system. Sales and support were very helpful and insightful. Delivery time was excellent and we are back online. Thanks !
SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is... Se mere
Rich Constantini was a huge help with his knowledge in helping us choose the next PC to support our long-term manufacturing usage. The website was easy to navigate, and the PC selections were clearly... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
Skrevet af virksomheden
Kontaktoplysninger
9 Mercer Road, 01760, Natick, USA
- 877-893-1660
- customerservice@superlogics.com
- www.superlogics.com
4,7
Fremragende
748 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love this company
Love this company. You have always provided us with solid and dependable products
1. november 2024
Well built!
Our SuperLogics Ryzen Threadripper Pro 5545 with water cooling outperformed our air-cooled Lenovo P620 with the same Processor, GPU, and RAM. The SuperLogics machine also costs less. In all fairness, the fans were louder on the SuperLogics and must have been running at speed to keep the internals cooler but you buy Threadripper for processing power not sound!
24. oktober 2024
Great product and it was exactly what I…
Great product and it was exactly what I needed.
22. oktober 2024
On time delivery
On time delivery
Quality products
Helpful and knowledgeable sales and support staff
Available and engaged when needed
18. oktober 2024
No Adware!
The shipping was right on time. The OS version came in with no adware. Larger computer suppliers always come with adware. The drives are very fast at accessing audio for our broadcast station.
The only slight bad bad thing is that the fans are a little noisy. Although the 2U system is much quieter than the 1U.
8. oktober 2024
Satisfied Customer
The response and willingness to go the extra mile was well received. Our Lab is back up and functional as before. Customer Service was very helpful in getting Us to the right people and getting the part we needed.
19. september 2024
Personalized Service
Got a personalized thank you for my order from a real person within the company. The product was shipped and delivered on time as estimated, a little bit of wait, but a very fair price and worth the wait. I will order from here again.
17. september 2024
Computers made it here well before…
Computers made it here well before expected time. Representative was great to work with.
22. september 2024
Top notch customer care
We were in a bad spot when our automation computer and backup completely failed at the same time. We reached out to super Logics and they were able to get us a computer that did everything we needed super fast. The sales person I talked to was incredibly knowledgeable and asked us great questions to ensure we got the exact computer we needed to support our needs. From the moment we made the first phone call their customer service team took great care of us and their communication was top-notch every step of the way. I cannot say enough good things about our experience and I wish I could give them more than five stars
22. september 2024
Always great to work with
Always great to work with. Like the chat to get started and then quickly move to quotes via email.
10. september 2024
Timely Responses and Helpful Information
Both Matthew and John had timely responses and helpful information. It made everything painless for me.
5. september 2024
Quick to respond and ship!
Quick responses to emails and even faster shipping. A wonderful experience, start to finish.
26. august 2024
Great selection
Great selection, fast deliveries on many items. Invoice management is not optimal for business needs but not a significant hurdle.
31. juli 2024
Zero communication
Zero communication - no order confirmation, no follow up, no shipping notice. On top of that it was sent to the billing address not the shipping address.
26. juli 2024
Besvarelse fra SuperLogics
Hi Trae, Thank you for being a valued customer since 2018 and thank you for taking the time to provide your feedback about this past order. We are very sorry about the paperwork mistakes we made on this order and the resulting inconvenience those mistakes caused. After a thorough review of the order processing steps we took, and the steps we missed, we have determined that our own internal sales and order processing procedures were not followed properly. We will be re-training the sales staff on their responsibilities, as well as updating some of our order processing procedures based on your feedback. We missed the order entry QC step and missed the order acknowledgement email step, however I would however like to clarify that our records do show that we emailed the invoice with tracking number to you. It was emailed to your service@... Email address on July 26th, the day after your order was shipped. We are also thankful that you ultimately received the reliable, properly configured computer you ordered.
Because our paperwork error led to this order shipping to your previous ship to address rather than the one on this order, please allow us to ship your next order free of charge and/or offer another form discount to make up for the inconvenience and expense this caused you.
I want to thank you again for taking the time to provide us with this feedback. It is important to helping us improve.
Thank you,
Liam F. and Matt M.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.