Superfood Market Anmeldelser 

3.211
•
TrustScore 2.5 ud af 5

2,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Three dented tins , and a refund received for only one of them and order of bleach cancelled. Dented tins are a potential health hazard. All three tins received were dented and yet only refunded for... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Se mere

Virksomhedsoplysninger

  1. Helsekostforretning
  2. også i
  3. Fair trade-organisation
  4. Fitness- og ernæringstjeneste
  5. Online madbestilling
  6. Supermarked
  7. Økologisk fødevarebutik

Skrevet af virksomheden

Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(3.211)

65 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Service

Great service, timely communication when a product I ordered was out of stock with a prompt refund and a speedy delivery that was very well packaged.

9. februar 2024
Bedømt til 5 ud af 5 stjerner

Amazing customer service

Amazing customer service, very friendly and quick to respond. Great range of products at better prices than elsewhere. Will continue to buy from here.

22. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good stuff!

Good choice of products, good prices, well packaged, good communication - what’s not to like? Plus a lovely email for being a repeat customer. I will be buying again when I’ve scoffed all the delicious goodies I bought this time!

9. februar 2024
Bedømt til 5 ud af 5 stjerner

What a nice independent retailer

So far I'm very satisfied. They very really quick to answer my question, got a 10 % off code, the website works well, the prices are competitive. I'm still to receive my order but so far all has has gone smoothly.

19. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Majority of ordered cancelled and very late

Placed an order om 8th Feb 2024 for various items totalling over £50. Six days later...I get a notification stating half my order has been refunded, and annoyingly the main item I wanted was refunded... with no explanation, no courtesy phone call, no alternatives nothing? Plus my order is only meant to take 3-5 days to deliver so why am I receiving this email notification on day 6?
Then on the 19th Feb, a full 11 days later my partial order finally arrives.
I won't be using this company again when they cancel the majority of your order without contacting you and it takes nearly 2 weeks to arrive.

19. februar 2024
Uopfordret anmeldelse
Superfood Market-logo

Besvarelse fra Superfood Market

Hello,

Thank you for sharing your experience with Superfood Market.

We are really so sorry that you had a poor experience with us. We have taken your feedback on board and will be discussing it at our next customer success team meeting.

In the meantime, we would love the opportunity to put things right for you and therefore have reached back out to you via your support ticket.

Where possible we will do whatever we can to correct our shortcomings. We hope to work with you to fix things to your satisfaction as we really do not want to lose you as a customer.

We look forward to hearing from you.

Kind regards
Emily Taylor
Customer Relations Manager

Bedømt til 5 ud af 5 stjerner

Fantastic service from start to finish

Fantastic service from start to finish. I live remotely and so finding unusual products can be challenging.
All the products I wanted in one place.
Easy to navigate shopping experience.
The communication was excellent and the package and delivery was amazing. Will definitely use again.

12. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Great service. The cereal I ordered was really good so I've ordered some more plus a few other things. I like the fact that they care deeply about their products, where they come from and the effect on the environment. Recommend taking a look and subscribing.

8. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best ketchup?

This product really good, but difficult to find in any supermarkets, nice friendly welcome and explanation of the goals of the company, happy

9. februar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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