I am always impatiently waiting for package from Superdry. No matter if I am buying by your site/store or zalando. I also found some issues in shopping via mobile phone, and needed to switch to lapt... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nie ukrywam, że dokonując zakupu w tym sklepie miałam obawy, wynikające z tego, że robiłam to po raz pierwszy. Jednak zakupy przebiegły bez zarzutu. Jakość zakupionej sukienki była zgodna opisem i zdj... Se mere
Tragiczna obsługa klienta. Paczka nie dotarła, nie wiadomo gdzie jest i czy rzeczywiście została wysłana. Według DHL, sprzedający jedynie utworzył etykietę. Tydzień po terminie teoretycznego dostarc... Se mere
Zwroty na zakupionej stronie są ciężkie i niezrozumiałe, a raczej na stronie na której dokonałam zakupu - nie ma odpowiednich informacji. Przeglądając Państwa stronę w tym regulamin odnoszą się Pa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktoplysninger
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, Storbritannien
- +44 3333 212222
- care@supergroup.com
- www.superdrystore.pl
3,5
Middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good Very good Very good Very good
25. juli 2022
Fast shipping and free return!!
Fast shipping and free return!!! It’s very important for me. I really recommend. And very good quality of course ❤️
24. juli 2022
extremely hard to find a piece
You are making great clothes. Yet it is painstakingly difficult to find one at your store. I bought one your T-shirt in another store and wanted to buy a few more of the same kind. The T-shirts I've found on your site looked identical - but it showed - they were of different cutting. So I had to return them. What is more -it is impossible to find the kind I'm looking for - there is no name (only numbers) on the insert of my T-shirt, and the Find mechanism at your store doesn't know it. And I'm not even sure if the same T-shirt doesn't exist already at your store or the Find command doesn't recognize it...
23. juli 2022
Besvarelse fra Superdrystore
Hi Rafal,
thank you for your feedback. A lot of places sell our items, but sometimes it might not be the exact same as the ones on our website. The numbers on the item are the item codes. We can help you search for the name of the item or identical shirts that you might like. Don't hesitate to contact us via care@superdry.com for further information.
Kind Regards,
Superdry Customer Care
The service is very fast and efficient
The service is very fast and efficient, the polo shirts are bought in very intense colors and of high quality.
21. juli 2022
one order came in 2 packages
one order came in 2 packages, 4 or 5 days apart, by different companies.
21. juli 2022
Besvarelse fra Superdrystore
Hi Agata,
Thank you for your feedback.
As the items were coming from different warehouses, they had to be shipped separately and by different companies. I apologise if you were not satisfied with the delivery services.
Kind Regards,
Superdry Customer Care
I recommend
T-shirts are very good quality like always.
The size (XL) as described in the size table.
21. juli 2022
The whole transaction was fine.
12. juli 2022
polecam serdecznie
11. juli 2022
Zamówione szorty są super
Zamówione szorty są super , rozmiar Ok. Prezentują się doskonale. Materiał i wykonanie beż zastrzeżeń. Polecam
8. juli 2022
We did not receive the paid order.
We did not receive the paid order.
Order no SUPERDRYPL201309 -22.06.2022
I am asking for a refund of the money paid
Sławomir Konarski
8. juli 2022
Besvarelse fra Superdrystore
Hi Slawomir,
Thank you for your feedback. We have contacted you by email to let you know what the next steps are concerning this matter.
Kind Regards,
Superdry Customer Care
Everything's all right
5. juli 2022
little slow delivery
4. juli 2022
Besvarelse fra Superdrystore
Hi,
Thank you for your feedback.
I am sorry you were not satisfied with our delivery timeframe. I can see the promise date for the order was the 06th of July, and the item was delivered on the 04th. You should have been given an estimated delivery date at checkout.
Kind Regards,
Superdry Customer Care
I received the shorts with a security…
I received the shorts with a security clip that I can't take off the stationary store. I have made a complaint and there is no answer. I expected a completely different quality from such a reputable company.
3. juli 2022
Besvarelse fra Superdrystore
Hi Michal,
Thank you for your feedback.
I am sorry this has happened. I can see the matter has been resolved now, as the item has been sent to you again. You should have received emails to confirm all of this.
Kind Regards,
Superdry Customer Care
Im happy i bought a cap and it came so…
Im happy i bought a cap and it came so fast also the item is like it schould be.
1. juli 2022
Excellent! Thanks a lot
My favourite brand! Goods are perfect, service and delivery are excellent! Thank you so much!
30. juni 2022
Dette er Trustpilot
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