Better seeing the product i wanted in person, in the store instead of online as wasnt sure how many inner pockets where in the coat i wanted to purcase. Shop works nice friendly
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Unacceptable that no bigger than L sizes available in Derbion store. Also not a single coat available online 3XL when your sizes look to be done for children and not adults. I weight 97Kgs with 1.8... Se mere
I actually went in store and spoke to a very helpful guy who went out of his way taking different sizes from the men’s and women’s section to see which fitted the best and then ordered my colour direc... Se mere
The jacket I bought is really good. Looks very good and keeps me really warm. Customer service is really good as well. I bought 2 medium jackets that unfortunately didn't fit well because apparently I... Se mere
Virksomhedsoplysninger
Om Superdry - Westfield Derby
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
210 Westfield Centre, DE1 2PQ, Derby, Storbritannien
- 01332 293540
4,6
Fremragende
92 anmeldelser
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Easy transaction
Easy transaction. Friendly helpful staff. The only minus point was the email/text to say that my item was ready for collection, didn't arrive? Went in the store on the off chance.
29. december 2022
Great customer service
25. november 2022
Unacceptable that no bigger than L…
Unacceptable that no bigger than L sizes available in Derbion store. Also not a single coat available online 3XL when your sizes look to be done for children and not adults.
I weight 97Kgs with 1.8 meters. Not fat just average. Not a single coat to fit me. It’s a appalling
11. december 2022
Great service in Derby shop
The lady who worked in Derby shop (think it was Abi) was very knowledgeable & gave me lots of help.
18. november 2022
Ordered a coat online
Ordered a coat online, but preferred another colour when I went to collect, so the assistant was very helpful and refunded money from online order. Very happy
1. november 2022
Please find better staff
Please find better staff. I just left your Stratford location and if it was not for the fact that I really wanted to surprise my wife I would have asked for a refund. I make it a point not to leave bad reviews BUT am going to make an exception.
While making my purchase the sales person asked me the same question 3 times. He seemed more interested in listening to the music than engaging with me. I asked if I could have a larger bag to consolidate some items that I had already purchased. He said "no". I have not issue with the no. He then proceeded to tell me that it is to reduce theft. I said, "I understand". He then tried to explain to me that they have issues with theft a just kept talking. As I approached the exit immediately after making my purchase and well within the line of site of the cash register. I is my feeling (I could be wrong) that he had radioed the security guard to watch me.
I am a middle aged professional Man. It wasn't the kind of experience I expected to have when I entered the store. From now on I will shop online.
3. november 2022
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Fantastic in Every Possible Way!
Fantastic in every possible way - great quality, great prices, fast delivery and never fails to disappoint. A brand I love, trust, respect and can't get enough of! Love SUPERDRY! 冒険魂!
9. september 2022
Besvarelse fra Superdry - Westfield Derby
Hi,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Great experience
8. september 2022
Uopfordret anmeldelse
Besvarelse fra Superdry - Westfield Derby
Hello,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for taking the time to give us your feedback.
Superdry Care
Ordered two rucksacks online but non of…
Ordered two rucksacks online but non of them were suitable so I went into the Derby store to check if I could return my order in store. While there I was I found just what I was looking for and was able to return my online order at the same time and purchased my lovely new rucksack! Very satisfied customer.
10. august 2022
Besvarelse fra Superdry - Westfield Derby
Hello Sonia,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Superdry Care
Very helpful and friendly staff
Very helpful and friendly staff. Everything brilliant quality
10. juli 2022
Besvarelse fra Superdry - Westfield Derby
Hi,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Friendly helpful service
12. juni 2022
Besvarelse fra Superdry - Westfield Derby
Hi Arthur,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Website good
Website good
Shirt came next day to store.
I chose wrong size so have returned and re ordered.
The young woman in store was very helpful
11. april 2022
The staff in the Westfield Derby…
The staff in the Westfield Derby Store, were excellent. They could not have been more helpful and polite. They were able to order the coat I required but had to have the item delivered to my home address. When I received it, unfortunately it was too small and I returned it to the store where they ordered another coat, which because of the excellent Superdry system, was delivered before Christmas.
27. december 2021
Green Hoodie
The hoodie I bought was 100% worth my money. Its warm, comfortable, and is an attractive colour. I particularly like the logo on the front because it gives off that unique modern style which Superdry has. Overall, a great hoodie which is warm and comfy to wear as well as being aesthetically pleasing.
12. november 2021
Besvarelse fra Superdry - Westfield Derby
Hi James Filmer, thank you for taking the time to leave your 5 star review. Providing the best service and quality products is the most important thing for us. We hope to see you again in the future!
the men's tee-shirts are of really good…
the men's tee-shirts are of really good quality and arrived promptly. i also bought a ladies sweatshirt. very thick and comfortable would strongly recommend
1. november 2021
Besvarelse fra Superdry - Westfield Derby
Hi vivien h, thank you for taking the time to leave your 5 star review. At Superdry, we do everything we can to give you an exceptional experience We hope to see you again in the future!
The dress fitted everywhere except it…
The dress fitted everywhere except it has really long arms!!
29. oktober 2021
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