This is the only time i wont use superdry again. The coat i ordered was far to big for me, i thought the size would have been perfect, it was, nt. I tried for hours to get information for returning ab... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding service Having recently bought a Superdry jacket on line, I was having difficulty with the zipper As I was in Truro today I took it into the Superdry store and was immediately offere... Se mere
Great service from in store at Truro, served by a young man, didn't catch his name, but so very helpful in ordering my jacket for home delivery. Many thanks
Easy on-line purchase and pick up in store. Could have return it there and then with no hassles, but didn't need to. Great quality hoodie, SuperDry clothes are always well made, great price in the sal... Se mere
Virksomhedsoplysninger
Om Superdry - Truro
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
10 Pydar Street, TR1 2AY, Truro, Storbritannien
- 01872 263531
4,0
God
38 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything was so easy
Everything was so easy, online and when I had to return an item to the store. Thank you.
25. november 2022
The Truro team are fantastic!
A big shout out to the team in the Truro store, especially to Evie, with some help from Caitlyn. My partner picked up some merch and went to pay with the gift card I got him over 2 years ago (at the start of the first lockdown). Sadly it had expired (understandable, given the length of time, but as my partner was given this when stores were closed, he put it away until he could use it, but forgot), but it still had £100 on it. Evie decided to call Customer Service and arranged for a new gift card to be given to my partner. Too many places adopt a "computer says no" attitude. Evie understood the situation (who would want to lose £100) and obtained the best possible solution for us. Really great service, thank you Evie!
3. oktober 2022
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The shop assistant was very good
The shop assistant was very good, product very good, delivery could of been quicker maybe
2. august 2022
Besvarelse fra Superdry - Truro
Hello,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Purchasing online or in store
Purchasing from Superdry online is so straightforward. My goods arrived quickly with email updates to let me know my order was received, despatched and when it would be delivered. Also easy to return by post or online if the item was too big or small and receive an exchange or refund. My son wears superdry clothing all the time and we are both very happy with the quality of the product, style and durability.
26. juli 2022
Besvarelse fra Superdry - Truro
Hello,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Perfect fit for me
Perfect fit for me, needed a lightweight jacket for the summer especially when going out if there's any light showers.
1. juli 2022
Besvarelse fra Superdry - Truro
Hello,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Superdry Care
Although the item I wanted was not…
Although the item I wanted was not available in the local store the assistant offered to order it for me on line and have it delivered to the store as the usual carrier is unreliable in rural areas. Great. However, when the confirmation email arrived it showed the wrong colour and size of the item I ordered and indicated that it would be delivered to my home address. I had to contact the local store who arranged for the error to be corrected and the correct item arrived one day later than anticipated and I was able to collect it from the store.
13. maj 2022
Really helpful staff and lovely clean…
Really helpful staff and lovely clean changing rooms.
28. marts 2022
My order
I ordered from the shop in Truro on Wednesday & received my jacket by Saturday. First class. Wish everyone else were as quick.
4. marts 2022
fast delivery
1. januar 2022
The extra mile.
We returned to the Truro store to exchange an item. The staff couldn’t have been more helpful, offering us a no-question refund. We did however find alternative items, one of which required ordering by post. I received it the following day. Excellent service all round.
31. december 2021
Great hoodie
As usual, the quality of the hoodie is outstanding. It is a very nice, dark raspberry colour with a subtle logo. It comes up small- I'm a usually XL but had to order XXL.
20. december 2021
I did not receive the money on the last
I did not receive the money on the last return on October 11, they confirmed that they received the product, but with the return money harder ...
Order number SUPERDRY_25888497
I mention that even today I did not receive the money in return
24. november 2021
Uopfordret anmeldelse
Staff in my local store where very…
Staff in my local store where very helpful. I was able to order item and have it sent to my home. The item fitted well and is good quality
25. juni 2021
Excellent service and quality products
18. marts 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.