This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Se mere
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Se mere
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superdry - Southhampton
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Storbritannien
- 02380 637701
4,6
Fremragende
201 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I went to the store with my hubby as…
I went to the store with my hubby as we’ve noticed some great sale going on. He wanted to get some short cargo pants but they were none in his size. Store assistant came over, suggested that he will check if they are available online, found the size we wanted, ordered it then and there, took less than 5 minutes. With free delivery shorts arrived in 3 days time and they look great on my hubby.
8. august 2022
Besvarelse fra Superdry - Southhampton
Hi Anna,
Thank you for taking the time to leave a review. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Had a wonderful time and lots of…
Had a wonderful time and lots of options but a nasty smell around the shop. Bring in some febreze
6. august 2022
Uopfordret anmeldelse
Besvarelse fra Superdry - Southhampton
Hi,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Superdry Care
The product is very good quality and I…
The product is very good quality and I am delighted with it. The delivery service was quick, and efficient and the entire shopping experience was positve. ☺️
31. juli 2022
Besvarelse fra Superdry - Southhampton
Hi Sylvia,
Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
I ordered online and chose to collect…
I ordered online and chose to collect from local store. My order was there within 2 days! The item I bought is, as usual, great quality but I would advise going a size larger than you'd think.
25. juni 2022
Besvarelse fra Superdry - Southhampton
Hi,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Thank you Southampton branch.
I messed up the online ordering. Lyndon at the Southampton store couldn’t have been more helpful, friendly and efficient. Really good customer service.
20. juni 2022
Besvarelse fra Superdry - Southhampton
Hello Jill,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Great style and great material!
20. juni 2022
Besvarelse fra Superdry - Southhampton
Hello Kat,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Really helpful staff
Really helpful staff. I didn’t know my daughter’s sizing so they were so happy to do an exchange and order in a new size for her. Quality of clothes was really good too!
19. maj 2022
Jacket still not arrived
Jacket still not arrived. It’s 4 days late. Called them and they said it’s been lost in transit. Sending a new one, which will take another 4 days. They did offer a £10 discount which is laughable
10. maj 2022
Besvarelse fra Superdry - Southhampton
Hi Jason,
Thank you for sharing your feedback with us. At Superdry, we endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Superdry Care
Fantastic Service.
From the time I ordered,until my items arrived I was kept updated. Amazing experience using this service & would highly recommend using Superdry on line service.
Well done 👏
30. april 2022
Ordered the items in store and…
Ordered the items in store and delivered to our home address within 2 days. Excellent service.
29. april 2022
I bought a jacket online
I bought a jacket online. I needed a bigger size so I went to the closest shop in my town( shopping mall in Southampton City centre) to sort the return and order a bigger size. The lady who served me was incredibly helpful and nice, great attitude. She sort everything out in less then 10min. 2 days later my new order was ready to collect, the gentleman who served me was just as nice as the lady 2 days before. Collection only took a minute or 2. I'm satisfied with everything.
28. april 2022
Ordered Sunglasses
Ordered Sunglasses, delivered on time, great product, great service.
24. april 2022
Excellent service
Excellent service. Item I wanted was not in the store. The staff went out of their way to help - ordered for me in store on Saturday and it was delivered to my home two days later. Thank you to the Southampton Staff for being brilliant.
And the cardigan was awesome too!
4. april 2022
Very helpful staff in store.
25. januar 2022
Amazing service super fast delivery
25. januar 2022
Perfect in size and supper warm well…sweatshirts
Perfect in size and supper warm well made sweatshirts price in sale was outstanding but package was wet I know it’s not your fault was delivery firm
5. januar 2022
The service from in store staff - excellent
The lady in the Southampton store was very helpful when I was unable to find what I was seeking (in store) and she was quick to offer to check the on-line stock and ordered exactly what I was looking for. It arrived as was communicated and the product was all I expected - thank you 10/10
26. december 2021
Excellent service at the shop in…
Excellent service at the shop in Southampton. Arrived before the 3 to 5 days 😁
19. december 2021
Happy Customer
Great coat. Lovely colour. Generous sizing, you might want to size down. Quick despatch & speedy delivery.
16. december 2021
Dette er Trustpilot
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