This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Se mere
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Se mere
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superdry - Southhampton
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Storbritannien
- 02380 637701
4,6
Fremragende
201 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I couldn’t find customer services…
I couldn’t find customer services contact details on the website so I phoned my local branch and the guy I spoke to went out of his way to actually phone them on my behalf and sort out the issue.
24. august 2024
Replacement on line garment more than paid in store when returned.
Different price on line than the exchanged garment. Great service in store, not good when having to pay more for the product on line, so a fair average score.
19. august 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Kind service
Lovely worker served me, asked if I was a student, I said not until September, but he still kindly gave me the student discount regardless xxx
19. juli 2024
Besvarelse fra Superdry - Southhampton
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Great deals
15. juni 2024
Besvarelse fra Superdry - Southhampton
Hi E,
Thank you for taking the time to give us your feedback, we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Lovely customer service from a young…
Lovely customer service from a young lady planning to study law.
7. maj 2024
This store has very good collection and…
This store has very good collection and staff is also helpful
23. april 2024
Nice big store unlike Bournemouth easy…
Nice big store unlike Bournemouth easy parking which is key . Very well laid out clean store , very nice staff . Good experience
15. april 2024
Hoping Superdry keeps going ,best…
Hoping Superdry keeps going ,best clothing on the high street ....
4. april 2024
It was the staff - WONDERFUL people!
It was the staff. Such warm, kind and friendly service. It’s not easy when you’re getting older and your mobility deteriorates - but being treated well makes a huge impact.
2. april 2024
The sales assistant was very helpful…
The sales assistant was very helpful and found what I wanted on line. She arranged delivery. Lovely young lady. Doing the company proud 👏
24. marts 2024
Brilliant service and great products
24. marts 2024
Great service experience at the West…
Great service experience at the West Quay Southampton store
10. marts 2024
Great customer service
My parcel got lost and customer service was very happy and reposted another coat which I received 2 days later
29. februar 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.