Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Se mere
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Se mere
Virksomheden har svaret
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Se mere
Virksomhedsoplysninger
Om Superdry - Solihull
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannien
- 01217 040659
4,5
Fremragende
225 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Liked the colour of the jacket
Liked the colour of the jacket. A bit small made but ordered another which was a better fit.
27. december 2023
Customer service at Solihull Branch First Class.
Re.the gentleman who served us today at the Solihull branch - he was polite,respectful and patient. All together a good experience. The products was delivered within 3 working days. Shop lady who assisted in selecting two items was also first class.
26. december 2023
Very helpful staff
Very helpful staff. Ordered more than one for size - easy refund process.
21. december 2023
Great quality
Bought as a Christmas present and the recipient loved it, true to size and really good quality
18. december 2023
Great service
Online ordering very user friendly and sizes acutely described. Good communication about delivery. Delivered to Solihull store where staff were friendly and helpful.
18. december 2023
Friendly stuff
Really friendly and helpful people are working. So, it’s always nice buying there, and music is on, so make up
your mood :)
30. november 2023
Excellent service all round
The staff in store were very helpful and knowledgeable. They advised on an alternative product, ordered it and it arrived the following morning. Excellent service all round.
1. december 2023
Lovely quality
Helpful, friendly staff gave great advice to support my purchase. Wonderful selection of merchandise. Great quality & value for money.
30. november 2023
Order not received via click and…
Order not received via click and collect @Solihull. Unable to contact customer service as suggested by staff .
Received email to say order returned due to fit and refund.
Not sure how order could be returned if not received in the first place.
Customer service = zero
27. november 2023
I was just about walk out the shop…
I was just about walk out the shop after looking for what I wanted.the young man call me and made me try it on and was excellent fitting 👌.top man carry on good job and thank you to the seller with his ipad and quick service
27. november 2023
Quick delivery and very helpful staff…
Quick delivery and very helpful staff in store
26. november 2023
Always a great experience
1. december 2023
Quality
Customer Service exellent in this Store, arranged free home delivery with desired items not available in Store,
Great shopping experience.
20. november 2023
Really friendly
Really friendly, helpful and knowledgeable staff. Efficient shopping trip from start to finish. Would happily shop there again.
21. november 2023
Excellent customer service
Excellent customer service. Very friendly. Solihull Touchwood.
19. november 2023
Very well treated
Staff help with all query very well and sort all things very nicely. Pleased with the service received.
17. november 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.