Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Se mere
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Se mere
Virksomheden har svaret
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Se mere
Virksomhedsoplysninger
Om Superdry - Solihull
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannien
- 01217 040659
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly staff
High quality products for the price paid
Always buy my coats/jackets from Superdry because of the high quality material, zips and warmth also the fit. Just bought a sweater from the Solihull branch and again Excellent quality wirh excellent customer service. Just a shame alot of the shops closed.
Great Service
Superdry Touchwood, Solihull always provide great service, The whole range of products I find are great quality, fit me well so much so I don’t tend to shop anywhere else.
Wonderful service
Wonderful service. Ordered in store and delivered home within 2 days.
Good customer service in store…
Good customer service in store & good follow up getting order delivered within 4 days. Thank you xx
Shop staff were really helpful in…
Shop staff were really helpful in sorting this order and delivery
ten out of ten
Great product and great service by staff
I had a really good experience with…
I had a really good experience with Superdry. Their clothes are stylish and very high quality. The material feels fantastic, and the fit is perfect. I’m really happy with my purchase and would definitely recommend Superdry to anyone looking for great fashion and comfort.
Svar kan have AI-indholdLæs mere
Superdry rocks
Superdry rocks! Great service with helpful, friendly and knowledgeable staff. Fab quality merchandise. I’ll keep returning!

Besvarelse fra Superdry - Solihull
Excellent customer service in store.
Excellent customer service in store.
Super friendly & knowledgeable staff
My visit
Assistant very helpful but unfortunately branch carry’s limited sizes of certain items
Assistant knew product great costumer service
Assistant knew product, knew when something extra we were looking at would be next delivered and where to locate on website. Also really helpful when we left something behind. Very impressed with how polite and helpful. Used to work in retail and know how difficult it can be so really appreciated that extra effort.
Your customer service is very
Your customer service is very, very poor no contact phone numbers, I had no contact from you to tell me my order was ready had find out myself, so once again very, very poor
The assistant was quite pleasant and…
The assistant was quite pleasant and helpful.
The product quality is quite good.
Love the bright colour and quality
Went in store to purchase full zipped hoodie and had lots of choice of both colours, designs and sizes.
Staff very friendly and helpful.
Love the bright colour and quality.
Superstar for Superdry
Well the service was good know exactly when my purchase was ready for collection. And of course your quality control is very good that’s important but I also knew development would be 100%.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







