Loved the product and great service! 😊 Nice variety and good quality at a fair price. One small issue: the store layout could be better. Jackets, shirts, and tees should be grouped together for easie... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great product but the Oxford Street store is a joke, item arrived 2 days later than quoted online as no stock in the Oxford Street store, then staff couldnt locate it, 45min later it was found in a bo... Se mere
The lady who worked in the store was so helpful and friendly! She has dyed red hair and I can’t remember her name but she made it such a pleasant experience and we ended up buying more because of her... Se mere
Big store with a lot of items stored at different places. I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over... Se mere
Virksomhedsoplysninger
Om Superdry - Regent Street
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
103-113 Regent St, W1B 4HL, London, Storbritannien
- 02074 405100
4,5
Fremragende
258 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good customer service at the store
8. august 2024
Very good product and delivery handling
19. juli 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Superdry - Regent Street
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Great choice of clothes
Great choice of clothes that are always in style. Would definitely recommend to others.
17. juli 2024
Regent street store kicks Ass…
I've got to say I think the Oxford street store is one of the most impressive clothes stores I've ever seen! Staff really good also
14. juni 2024
Unauthroised use of email address
I had to give an email address to get a receipt. They then spammed me with an email asking for this feedback. I asked to not be subscribed to emails other than receipts, so this is very disappointing.
13. juni 2024
Besvarelse fra Superdry - Regent Street
Good Afternoon,
We apologise for the issues you have experienced with your recent purchase.
We are continuously reviewing our shopping experience and looking at ways to enhance the customer journey.
We appreciate your feedback and thank you for taking the time to review us.
Kind regards,
Superdry Care
Helpful and friendly staff
2. juni 2024
Besvarelse fra Superdry - Regent Street
Hello,
Thank you you sharing your great feedback with us.
At Superdry, we want you to have a great experience, so we're really happy to read your comments about our Oxford Street store.
Thanks for shopping with us, we really appreciate it.
Superdry Team
Great shop and good customer service
Very nice shop, really big and great customer service
28. maj 2024
Incredible service
Incredible service. The staff looked tirelessly for my size. All service efficient and with a smile.
21. maj 2024
Nice products.
11. maj 2024
Besvarelse fra Superdry - Regent Street
Hello,
Thank you for taking the time to give us your feedback about our store.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks again!
Superdry Team
Lovely shopping experience
I shopped in the Oxford Street store for my brother and son, and the range was incredible. The staff were very helpful as i was with my mum who uses a wheelchair. We had to use the lift and staff were attentive. We bought several items and the lady who served us helped swap something out as it was marked.
6. maj 2024
Awful customer experience
I recently had a disappointing experience at the Oxford St branch of Superdry. I received a bomber jacket as a birthday gift bought it on superdry.com but wanted to exchange it for a different model. When I tried to make the exchange, the cashier processed a return without my consent, leaving me without the option to exchange the item. Despite my complaints, the staff were unhelpful and rude. I ended up paying for my own present! Even when I asked to speak to a manager, I was only given a customer service email address. As someone with over 30 years of experience in customer service, I can confidently say this was the worst service I've ever received. Due to this experience, I will no longer be purchasing from Superdry stores or online.
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra Superdry - Regent Street
Hi Donatella,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Customer Care
Great product and outstanding service
I've received a great service from 2 members of team , honestly did regret that i haven't asked for their names . Lovely team and super helpful in street store . Super satisfied with my purchase .
23. april 2024
Loved the service and the staff in the…
Loved the service and the staff in the store on Oxford street ❤️
15. april 2024
Staff are friendly and helpful
15. april 2024
Great store but very $$$
Great store, huge, beautiful clothes on the very pricey side of things (I can’t believe they selling men’s cotton sweatshirts for 60 pounds!), amazing designs but super expensive and the garments quality is pretty normal. My only issue is there where only two staff members on the whole store and I had to wait in a queu for 5 mins.
10. april 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.