I have shopped with superdry for years. Always easy to order, quickly delivery & no trouble if l need to return for different size etc
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a jumper online but I needed a smaller size so I returned it in store where the staff couldn’t have been more helpful. Ordered a smaller size and it fit’s perfectly. Great company all round.
I ordered t shirts on the 18th December to be delivered to Ocean Terminal branch. I’m tracker said was failed delivery on 28 December. I called the branch and they said they couldn’t do anything about... Se mere
Quick delivery from order and really helpful and efficient staff at Ocean Terminal in Edinburgh. Certainly use this service again as good quality goods.
Virksomhedsoplysninger
Om Superdry - Ocean Terminal
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Ocean Terminal, EH6 6JJ, Edinburgh, Storbritannien
- 01315 548647
4,4
Fremragende
29 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Assistant was very helpful
Assistant was very helpful, item wanted was not in stock, he arranged for it to be sent to my home address.
9. november 2021
Excellent
No complaints the item came quickly and free postage. Will definitely purchase again.
20. september 2021
Always happy with my superdry purchases…
Always happy with my superdry purchases excellent quality every time great choices too .
1. september 2021
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Average service at best
I ordered my purchase online and that was quick and easy. The items arrived much faster than expected however the one item was incorrectly tagged and i received the wrong size. I went in-store to exchange the product and the person at the till looked like the life had been sucked out of them. He wasn’t particularly interested in helping me and gave me bare minimum of help. According to him i couldn’t get my money back but could only get a voucher that they may or may not email to me… he couldn’t be sure. Overall a huge fail on customer service.
9. august 2021
Besvarelse fra Superdry - Ocean Terminal
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
I found the size chart brilliant
I found the size chart brilliant, I would normally buy a large but after answering the sizing questions I took the advice and went XL. It fits perfect!
Great service and great quality.
30. januar 2021
Besvarelse fra Superdry - Ocean Terminal
Hi Mark Perry, thanks for taking the time to give us your feedback. We hope to see you again in the future! Thank you for your time.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.