I bought a hoodie from the Northampton store. There was an issue with it after 1 wash…we took it back to see what could be done, as I didn’t have the receipt….SCARLETT, the store manager was wonderful... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely disgusted regarding my daughters experience with an extremely rude and incompetent security guard accusing her of taking items with no basis for this and then telling her to leave the shop... Se mere
Easy ordering online, fast delivery, item arrived well packaged and on perfect order. The item dis not suit me unfortunately, so had to be returned. The return process was very easy. I returned it to... Se mere
Tom ordered my jacket for me in store as the current merch available instore did not have the exact jacket I wanted. He made me aware I could order it for in store delivery also as I was due to be ou... Se mere
Virksomhedsoplysninger
Om Superdry - Northampton
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit SU34/36, Grosvenor Centre, NN1 2EB, Northampton, Storbritannien
- 01604 603556
4,5
Fremragende
164 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great job Superdry
First of all, your staff were wonderful when I collected my order from store, they couldn’t have been any more helpful and friendly and that is really very important to me! The items I collected were the ones that I had ordered and were both in perfect condition. I did prefer one over the other but I didn’t want to return either so that is just personal preference. So all in all great job Superdry!
24. marts 2026
Love my ladies gilet I bought
Love my ladies gilet I bought. The staff were excellent. With helping me achieve my purchase. It's soft, long, comfy and worth every penny.im one very happy customer
3. marts 2026
Evie went above and beyond with her…
Evie went above and beyond with her service, helping me find a coat which suited what I was looking for. Really great service . 10/10
15. marts 2026
Uopfordret anmeldelse
Helpful staff
4. marts 2026
Very friendly staff at the grover…
Very friendly staff at the grover centre in Northampton
2. marts 2026
The Lydia was very…
The sales assistant Lydia was very informative and patient. I was struggling buying the right puffer coat but Lydia explained the product to me.
29. januar 2026
satisfied customer …
Online shopping excellent Customer service in store excellent.
Returns process excellent
11. januar 2026
Went into the shop just to have a…
Went into the shop just to have a browse so a few things that I like approach staff member to ask her if she could help me with a few bits spoke to Urte she was so lovely and was so patient with me as I am a really indecisive shopper. I also didn’t want to overspend and she spent the time looking around the shop so that I was happy with my budget,energy was amazing then we got to the till and there was a manager with lovely bright coloured hair. She also had great energy really friendly polite and helpful staff and could not fault their customer service skills, thank you guys for making my experience amazing and for giving me hope that good Customer Service is still
Alive!!
17. januar 2026
Uopfordret anmeldelse
The staff helped me out big time by…
The staff helped me out big time by firstly replacing the jacket I’d bought because it had a hole in one of the pockets and secondly keeping my work mobile phone safe which I’d inadvertently left in one of the pockets.
14. januar 2026
Consider the size carefully
Found an item in store that my wife thought would be suitable for our son's birthday,we had to return it and swap for the next size up,i have found that on occasions I also have had to go up a size
12. januar 2026
Great Service
Easy ordering online, fast delivery, item arrived well packaged and on perfect order. The item dis not suit me unfortunately, so had to be returned. The return process was very easy. I returned it to a store and the staff member was very helpful and pleasant. I will definitely buy from you again.
2. januar 2026
I bought a coat for over 100£
I bought a coat for over 100£ , i didnt realise that it had a stain until i removed the price tag, i took it back straight away for a replacement , until i was told that because i removed the price label, that i will not get a replacement , so gutted , i will never shop with Superdry anymore , sad to leave this way , i thought they care for their customers .
4. januar 2026
The experience i had was so great coz…
The experience i had was so great coz was puzzled which jacket to buy and i called one sales lady and asked said to her look i need to buy one from these two which one would u prefer if i was yo guy then she said this one looks good that made me to buy it that experience was just good
27. december 2025
Staff were great.
Extremely helpful staff when collecting, exchanging an item ordered online and again when collecting the replacement.
27. november 2025
Nice store and plenty of choice.
11. december 2025
Very bad
Very bad. I have still not got the email that my parcel has arrived and it has caused inconvenience. I will have to visit the store and don’t know if my jacket is there or not. Not a happy customer
22. november 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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