I got notification of my order being delivered to the store two days before I expected it. The young staff member at the Maidstone branch was very helpful and friendly. I'm really happy with all my pr... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visiting family in Kent. Popped into Superdry, Maidstone and tried on some coats. The one I decided on in the shop didn't have my size. Staff were very helpful when I explained I was visiting from Ess... Se mere
Brilliant quality, and helpful staff, but was told by the very helpful person who greeted us as we went in the we would receive a 20 percent discount on the displayed prices. When another assistant pu... Se mere
Superdry, you have an absolute gem in your Maidstone store.. Natasha was by far the best sales assistant I've ever come across. Nothing was too much trouble, excellent customer service and knowledge o... Se mere
Virksomhedsoplysninger
Om Superdry - Maidstone
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 12 27 Fremlin Walk, ME14 1QG, Maidstone, Storbritannien
- 01622 762616
4,7
Fremragende
172 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order made simple
Ordered a T-shirt online using a gift card (had to rub section of card off to enter a number) - it was easy to order - chose to have it delivered to my local branch who messaged me just a couple of days later to advise me it was in.
16. januar 2025
Uopfordret anmeldelse
Staff was very helpful.
26. december 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Superdry - Maidstone
Hello Jenny,
Thank you for your kind words!
We're so glad to hear that you had a positive experience with our team in our Maidstone store.
We strive to provide excellent customer service and it's wonderful to know we're hitting the mark.
Thank you for shopping with us.
Superdry
Great service from the friendly staff.
3. december 2024
Besvarelse fra Superdry - Maidstone
Hello,
Thank you for your great review!
We're so glad to hear you had a positive experience with our staff at our Maidstone store.
We strive to provide excellent customer service, and we appreciate you taking the time to share your feedback.
Thank you for shopping with us.
Superdry
Bought jumper on line it was too big…
Bought jumper on line it was too big took it back to the shop. Exchange ordered to be delivered shortly.
Many thanks pain free transaction
16. november 2024
Besvarelse fra Superdry - Maidstone
Hello,
Thank you for taking the time to leave a great review.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Nice layout of shop
Nice layout of shop
Good lighting as well.
Lovely designed winter coat.
Polite customer service and prompt service.
1. november 2024
Besvarelse fra Superdry - Maidstone
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Customer Service was great
Customer Service was great. Product OK second time around.
25. oktober 2024
My son was very pleased with the shirt…
My son was very pleased with the shirt I bought him for his birthday! Very friendly, polite staff!
19. oktober 2024
Amazing helpful staff
Amazing help from the young lady, she pretty much kitted out my teenage son and now he has found his look. This was what I thought to be an impossible task. Well done and thankyou.
19. oktober 2024
Besvarelse fra Superdry - Maidstone
Hello,
Thank you for sharing your 5 star review with us.
At Superdry, we want you to have a great experience, so we are delighted with your feedback regarding our Maidstone store staff support and our range.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
Comfortable to shop
Like some designer stores, we were left alone to browse and try items on without feeling pressured. Lovely items instore even if they were a little out of price range.
15. oktober 2024
Excellent service
Excellent service. Thank you to your staff at the Maidstone Branch they exceed themselves on Customer Service.
6. oktober 2024
Best cote I've owned
Best cote I've ever brought never thought I would pay £149.99 but I suppose the saying you only get what you pay is oh so right,it's just a pity you don't offer discount for good customers as we went back within a week for my wife to get one too.
10. oktober 2024
We shoped at maidstone store and the…
We shoped at maidstone store and the lady was most helpful,what we wanted was'nt in stock but she contacted the bromley store and they did and put it on hold for us to collect the next day,more staff like this makes it a pleasure to shop instore.
6. oktober 2024
Great service
11. september 2024
Lot of selections and new styles was…
Lot of selections and new styles was available
9. september 2024
First rate customer care and service.
As usual the shop staff were very helpful and friendly. My order arrived promptly and was exactly as I’d ordered.
1. september 2024
Great customer service.
The sales assistant was very helpful, engaging and cheerful but not pushy. Great customer service!
26. august 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.