Quick delivery to the store. Seamless service overall. When I went into the store I had to wait at the counter while the two assistants were just chatting amongst themselves while it was clear I w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing service at Leeds White Rose. Returned an online order, as sizing was too small. Gentleman offered to order a size up, posted to my home free of charge. Was expecting to walk away with a refund... Se mere
A friendly man at the till asked me about my day and we had a lovely conversation about holidays, Easter and Eid. I bought a hoodie for my nephew’s birthday. He said the hoodie was perfect because of... Se mere
I went down to local store inquiring about an item online & they ordered it for home delivery, i would rate 5 stars but on an order of 3 items ordered just before had security tag still attached, whic... Se mere
Virksomhedsoplysninger
Om Superdry - Leeds White Rose
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
4a Lower Level, White Rose Shopping Centre, LS11 8LL, Leeds, Storbritannien
- 01132 712104
4,6
Fremragende
256 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The assistant went above and beyond…
The assistant went above and beyond offering to look on line for an alternative and arranged delivery.
9. december 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Fantastic help from the lad that helped…
Fantastic help from the lad that helped me and the one who served me in the shop my only issue they only went to a 16 in most clothes and it’s disappointing wen your just over that lucky for me a little squeeze and the coat fits good but still aim bigger please
10. december 2024
Besvarelse fra Superdry - Leeds White Rose
Hello,
We appreciate your kind words about the helpful staff.
We're glad you found a coat that worked for you, even with the sizing. We understand your point about the limited sizing and will pass your feedback along to the team.
We hope you have a lovely Christmas,
Superdry
Excellent staff
Excellent staff, couldn’t do enough to help. This was in the Leeds White Rose centre. Thanks guys.
30. november 2024
Besvarelse fra Superdry - Leeds White Rose
Hello,
Thank your for your 5 star review.
We're so glad to hear you had a positive experience with our Leeds White Rose store team. It's wonderful to know that our staff went above and beyond to assist you. We appreciate your kind words and will share your feedback with the team.
Thank you for shopping with us.
Superdry
Extremely helpful my order arrived…
Extremely helpful my order arrived within 2 days of being placed. Highly recommend
27. november 2024
Quality product with fantastic customer…
Quality product with fantastic customer service.
19. november 2024
The service was fast and reliable and…
The service was fast and reliable and the coat that I purchased was of great quality. Would definitely recommend.
15. november 2024
Staff misordered a coat
Returned a coat, they ordered the next size up but the exact same size was delivered so had to return again.
4. november 2024
Besvarelse fra Superdry - Leeds White Rose
Hello,
Thank you for taking the time to leave a review.
We are very sorry to hear this has happened. Our internal teams are investigating this matter.
Thank you for shopping with us, we will endeavour to do better next time.
Superdry Team
Superdry and Klarna have stolen my money
I tried to make a purchase last week in store using Klarna, the purchase couldn't be completed for some technical reason and I didn't take any products home. Now I have been charged by klarna with other payments pending. I feel like I have been robbed of the money and neither klarna or Superdry are able to help for 10 days as I have no receipt! It's daylight robbery and disgusting business practice to take money and not return within 24hrs of the mistake. You have taken money off me by deception. I was told in store Klarna transaction couldn't be processed so I left store empty handed and now I am already out of pocket with more payments pending.
28. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Superdry - Leeds White Rose
Hello,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive experience, so we are really sorry for this issue and frustration. It is certainly not what we would expect to happen.
Your review does not show a contact email for us to reach out to you. If you still require assistance please do not hesitate to contact the store direct or our Customer Care team via email : care@superdry.com. We will be happy to investigate and resolve any outstanding issues.
Superdry Team
Great customer service in store
Great customer service in store! I bought the wrong size online, so I asked to do an exchange in the store, they couldnt do a straight swap but they did it online for me there and then
27. oktober 2024
Besvarelse fra Superdry - Leeds White Rose
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Great customer service …
Went into store didn’t have the colour of Jacket we wanted- young man we asked said we could order it. We were unsure on which size and we asked if he would try them on as he was a similar size to our son who wasn’t with us- without hesitation tried them on for us . We then placed the order through him. Jacket arrived in a couple of days! Thank you
20. oktober 2024
Besvarelse fra Superdry - Leeds White Rose
Hello,
Thank you for taking the time to leave a 5 star review about your Leeds White Rose store shopping experience.
We endeavor to give our customers a really positive experience, so we're pleased they were able to assist with the online order process.
Thank you for shopping with us!
Superdry
i feel i don’t get much points and i…
i feel i don’t get much points and i always purchase my makeup toiletry’s etc from here
30. september 2024
Besvarelse fra Superdry - Leeds White Rose
Hello,
We appreciate you sharing your feedback with us but this may relate to a Superdrug purchase and not Superdry.
Superdry Team
QC issue with T-shirts
A recent purchase of four T-shirts
3 for £50 pounds with three different colour options all XL and I would say 2 are more L and the third was like a medium. T-shirt 4 was a perfect fit but in my opinion means that three out of four fitted differently.
I can’t fault the store in white rose Leeds with great employees and clean store but T-shirts 🙈
9. oktober 2024
Besvarelse fra Superdry - Leeds White Rose
Hello,
We appreciate you sharing your feedback with us about your store shopping experience at Leeds White Rose..
We endeavour to give our customers a really positive experience, so we have taken on board your comments.
We really appreciate all feedback to learn and improve.
Thank you for shopping with us.
Superdry Team
Don't give your email, spam incoming
You asked for my email for the receipt, I specifically asked if it was for marketing and asked not to be sent anything. After I gave you my email for my receipt, the cashier printed one and put it the bag. Now you send me marketing. I don't want this crap sent to me.
1. oktober 2024
Excellent customer service couldn't be…
Excellent customer service couldn't be more helpful and welcoming 👍
18. september 2024
Excellent service
Excellent service. Wrong size ordered on line. Took back to store and refunded in 2 minutes.
10. september 2024
Kenny was excellent and really helpful
Kenny was excellent and really helpful. Great products! Thanks
16. september 2024
Always great service!
Always great service in the store in WhiteRose. Very friendly and helpful.
4. september 2024
Bargain!
Easy ordering at a great sale price. Picked up from store after after two days.
20. august 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.