I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... Se mere
I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... Se mere
At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... Se mere
Virksomhedsoplysninger
Om Superdry - Hull
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
3, St Stephen's Centre, HU2 8LN, Hull, Storbritannien
- 01482 224015
4,7
Fremragende
167 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Faultless service
I visited my local store to buy a coat I had been eyeing up for a while. Received a friendly welcome just as I walked through the door. Had a few try ons but the coat I wanted was not in store. I went to a member of staff who checked the back for me but we ended up ordering it there and then on the staff iPad (which gave me free shipping!) and she was super helpful with ordering this. It came by Evri which was excellent for me so I could order it to a pick up point. The coat I ordered is absolutely brilliant, gorgeous material, well-made and very good value for money. It will last me years!
Very very pleased with the overall service and would recommend this store to everyone who is thinking of making a purchase.
15. september 2024
Excellent service all round. Intelligent and helpful staff in store.
Excellent service in store with very pleasant and efficient sales person. She ordered item for me online and it arrived within two oe three days.
9. juli 2024
Love shopping at superdry
Love shopping at superdry. Quality is so much better then any other brand. Mostly I buy new back packs or large hoodies. Since I'm fairly large , some things don't fit. Staff are all great at the store I go to. Very helpful. Happy with prices. You get what you pay for.
11. juli 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Collection of order from local store
I collected an order from my local superdry store. Its a large, clean well set out store with so much to chose from. The reason for the four stars and not five is when I went into store stood by the till waiting to be served no staff were visible. I waited a good five minutes and then decide to explore the store in search of someone. The two very young staff were at the back of the store talking and attending to a rail of clothes. I asked "is anyone serving please" they just looked at me, followed me over to the tills and asked what I wanted. I explained here to collect an order and explained I was stood here for while before trying to find them. She didn't say anything, no sorry, just looked at me and went to get my order, handed it to me said nothing and I left. It was so rude and disappointing and no need, customer service needs to be taught and friendly is a must. Put me off going into store.
23. juni 2024
Besvarelse fra Superdry - Hull
Hello,
Thank you for taking the time to leave a review about your store shopping experience.
We always aim to offer the best service to our customers every time, so we're really sorry to hear this.
Thanks again for your review. Although it didn't go well as we would expect this time, we will strive to learn and improve and support with training.
Thank you for shopping with us, we really appreciate it.
Superdry Team
The staff were helpful and helpful but…
The staff were helpful and helpful but the item was on sale for 18.99 and they charge us full price and we didn't realise they charge us full price until we return home and was removing the label
22. juni 2024
Besvarelse fra Superdry - Hull
Hello,
Thank you for leaving us a review. We are sorry to hear this has happened.
Of course, we wouldn't expect this to happen. A member of our team will be in touch with a solution.
Superdry Customer Care
Order on line fast delivery
Order on line fast delivery, item ordered were my usual size but when they arrived the items were to small ! Visited their shop in Hull and returned the items and received a full refund.
13. juni 2024
Besvarelse fra Superdry - Hull
Hi Jamie,
We appreciate you taking the time to review your recent experience with us. Thanks so much for sharing.
Kind regards,
Superdry Care
Besvarelse fra Superdry - Hull
Hello,
Thank you for sharing your great feedback with us regarding your item.
We always aim to offer the best service to our customers every, so we love to hear from happy customers!
Thanks for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Staff very helpful in resolving an issue
27. maj 2024
Amazing Customer Service
27. maj 2024
The quality of clothing is high
The quality of clothing is high, service is perfect. The only thing I am not happy with is that sizes run very small.
12. maj 2024
I haven't picked up my items yet
I haven't picked up my items yet. But I was disappointed to learn later that day that the items I just purchased in a physical Superdry shop (on sale, Kami jumpsuit and a checked coral warm shirt for women) were £15 cheaper online same sizes and all. Due to circumstances, I just returned the items to the shop and reordered them online instead. So I wasn't able to ask if they could match the price as it's the same shop. But I would have thought that the items would have had the same prize, no matter if I bought them online or in a shop. On sale I'd expect the opposite more (cheaper in shop than online)
13. marts 2024
Plenty of choice
Plenty of choice, good quality modern style clothing, no pushy sales people.
9. marts 2024
Great people
My experience in Superdry Hull is good. The counter clerk and ground staff are very helpful. They are courteous and helpful always willing to assist. I tried booking online and wanted to pick up from store to avoid the delivery charge, but could not. When I got to the store, they assisted me with the same thing I wanted because the prices in-store was slightly higher. The lady did it for me happily and promised the product will be delivered free of charge.
The delivery service was the only side that had issue but Superdry and her staff are excellent! Cheers
25. februar 2024
Quality of clothing purchased…
Quality of clothing purchased excellent. Staff indifferent and unattentive
30. januar 2024
Dette er Trustpilot
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