I like that sometimes I can buy things at a discount. But last time I bought a sweatshirt with a 30% discount, paid for shipping, but the sweatshirt turned out to have a hole on the shoulder.. I think... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... Se mere
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... Se mere
Excellent customer service from all members of staff from the manager to the floor staff. Personable and professional. Good product knowledge. Special shout to Lizzie for a good telephone manner... Se mere
Virksomhedsoplysninger
Om Superdry - Guildford
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
North Street, GU1 4YT, Guildford, Storbritannien
- 01483 453890
4,6
Fremragende
153 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely and friendly sales assistant
Lovely and friendly sales assistant
Great customer service!
21. november 2024
Besvarelse fra Superdry - Guildford
Hello,
We appreciate you sharing your feedback about your experience at our Guildford store.
We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Great store and great sales team
13. september 2024
Besvarelse fra Superdry - Guildford
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Not very helpful staff lack of interest…
Not very helpful staff lack of interest in helping to find nor information wise,lack of smiles very grumpy
30. juni 2024
Uopfordret anmeldelse
Besvarelse fra Superdry - Guildford
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry to read your comment about your store experience.
We use your valuable feedback to learn and improve and hank you again for taking the time to leave your review.
Superdry Team
Not very helpful staff which made…
Not very helpful staff which made shopping experience unpleasant & very awkward
30. juni 2024
Great selection of summer kit and very…
Great selection of summer kit and very helpful staff getting different sizes.
26. juni 2024
Very fast processing
16. juni 2024
Besvarelse fra Superdry - Guildford
Hi Brati,
We appreciate you taking the time to review your recent experience with us, it's really good to hear that everything's gone well.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Easy and prompt returns process
Although I returned my purchase (didn't suit me but seemed good quality) the returns process was easy and I received my refund very quickly.
19. maj 2024
Great customer service
Great customer service , helping me get the right size for me .Also friendly staff.
Great music playing in store .
18. april 2024
Product was nice albeit sizing meant I…
Product was nice albeit sizing meant I returned it. I tried the online returns method but it couldn't pick up the order details. I ended up returning where the customer service was excellent
17. marts 2024
I was charged the original price for a…
I was charged the original price for a marked down item. Luckily I was around the area so I could go back and did the refund of the difference.
The refund process was smooth though.
20. marts 2024
Amazing sale
I found one dress on sale and fell in love with it.
Staff are very friendly and helpful.
16. februar 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.