I was not able to purchase vouchers in store due to the new introduction of a payment system & store manager was not able to support. I ordered online yet have still not received the voucher as it ne... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My parcel as explained by the lovely shop assistant arrived 2 days after ordering my items in the shop in Exeter.
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... Se mere
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... Se mere
Virksomhedsoplysninger
Om Superdry - Exeter
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
8-9 Princesshay, EX1 1GE, Exeter, Storbritannien
- 01392 214005
4,6
Fremragende
277 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good place to shop
Always pleasant & helpful staff in superdry stores & the deliveries are always quick & efficient.
20. november 2023
Good quality and fashionable clothes
Good quality and fashionable clothes, but a bit expensive. Great and helpful staff in store.
20. november 2023
Exeter store is great
19. november 2023
There cloths do last
There cloths do last , and I use klarma to be able to afford them ,but as long as you look at SIZE GUID first as you have to buy a different size I'm MEDIUM For super dry tshirts I'm 2xxl and my hoodie are XL they fit perfect ,
Highly recommend
29. oktober 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Very good quality and very good…
Very good quality and very good service. Would recommend
13. august 2023
Besvarelse fra Superdry - Exeter
Hi Mal,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Besvarelse fra Superdry - Exeter
Hi D Taylor,
Thank you for taking the time to leave a review.
We endeavour to give our customers a really positive experience, so we're really sorry there was an issue.
We are pleased our Customer Services Team were able to support you.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards
Superdry Customer Care
Ordered on a Saturday and delivered on…
Ordered on a Saturday and delivered on the following Monday. Easy operation and free postage, spot on people.
30. juni 2023
Besvarelse fra Superdry - Exeter
Hi, We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards, Superdry Care
Nice product very friendly staff very…
Nice product very friendly staff very quick delivery
10. juni 2023
Besvarelse fra Superdry - Exeter
Hi Rowland,
Thank you for sharing your feedback with us.
We endeavor to give our customers a really positive experience, so it's really good to hear that everything's gone well 😊
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Mens T shirt sizes too small?
The sizes for men’s t shirts seem wrong. I am either a large or extra large anywhere else. I was bought 3 XL T shirts and they were all way too small, so they were changed for 2XL and still too small. Either I have ballooned (and I haven’t) or the sizes are wrong. Shame but I will have to take them back, maybe I am 3XL there?
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra Superdry - Exeter
Hi Simmy,
Thank you for taking the time to leave a review.
We do offer 3XL sizes, however, if you are unable to see the size available it means is not currently in stock I am afraid. We try to fulfill the warehouses/stores with all the sizes we can when possible, so I advise you to keep an eye out for it on our website.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Customer Service
Great item and very helpful staff
Great item and very helpful staff, had to return item for different size and process was very easy.
11. maj 2023
Besvarelse fra Superdry - Exeter
Hi there,
Thank you for taking the time to give us your feedback.
We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback. We really appreciate it.
Kind Regards,
Superdry Customer Service
Staff here are always cheery and helpful
18. april 2023
The three girls in the shop couldn't be…
The three girls in the shop couldn't be more helpful. Pleasant to talk to and knew the brand.
11. april 2023
The website and online ordering always…
The website and online ordering always works well at SuperDry. Sort by size doesn’t always work but I got the things I wanted!! Great delivery and returns to store works well.
14. marts 2023
The customer service was excellent in…
The customer service was excellent in store. I was welcomed into the store and on the ladies section the staff helped me to order a dress that wasn't in store. Just really friendly, helpful, polite member of staff. I wish I had got her name, she has amazing purple hair!
4. marts 2023
From store to online
Instore staff advised that if the size and style were not in store the I could order online. Ordering online was easy and delivery was very quick.
7. marts 2023
Enjoyable Shopping Experience …
The male member of staff was very friendly and helpful. Although the item I was intending to purchase was not in stock in my size he was able to order the garment on line and have it delivered to my home. Excellent service.
7. februar 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.