Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Se mere
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Se mere
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Se mere
Virksomhedsoplysninger
Om Superdry - Edinburgh
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
14/22, Princes Mall, EH1 1BQ, Edinburgh, Storbritannien
- 01315 583328
4,2
God
262 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The assistant was very helpful he found…
The assistant was very helpful he found my correct size & helped me decide which coat to buy. It was like having a personal shopper. Fabulous shopping experience
25. november 2023
Friendly and very helpful staff
Friendly and very helpful staff. Please do not ever replace this for machines.
21. november 2023
Helpful staff
The assistant in Edinburgh store was very helpful as I could not find what I was looking for.
24. november 2023
A good retail experience.
Fantastic range of goods ,well displayed and very friendly and helpful staff
21. november 2023
Just bought a long puffer jacket from…
Just bought a long puffer jacket from Superdry to keep me warm in winter. Amazing stuff! Very light and warm. Not the cheapest but I think it’s worth the price. Just got 2 sizes bigger so can wear a jumper underneath and still have some space. The shop is a bit overcrowded with stuff but the staff friendly and helpful.
20. november 2023
Really easy to return a jacket!!!
5. november 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I like the perfect quality
I like the perfect quality, the item is so comfortable as well.
23. oktober 2023
Besvarelse fra Superdry - Edinburgh
Hi, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Amazing customer service
Had two different employees help me with an order I needed to return and repurchase online and they were so attentive as if I was the only person in the room!
8. oktober 2023
Product quality very good
Product quality very good. Staff were very helpful and professional.
6. oktober 2023
Great quality and great value !
29. september 2023
Love my corduroy trousers
Love my corduroy trousers. Very comfy. Delivery was great
25. september 2023
Jacob Henley Jumper…
I ordered a jumper in the Edinburgh branch, on delivery I found my size choice was too small. I returned it to the shop, the staff were excellent there was no fuss on the return and they were able to reorder a more suitable size, thoroughly professional and delivery of the replacement jumper was prompt, great service all round.
27. september 2023
Love superdry wallet
Love superdry wallet. I bought it for my step son and he loves it
13. december 2022
Uopfordret anmeldelse
Quick service to pick up my online order
10. september 2023
Excellent service both on in store…
Excellent service both on in store purchases and a home delivery.
Quick with good updates on the deliveries.
11. september 2023
Besvarelse fra Superdry - Edinburgh
Hi Margaret,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so its really good to hear that everything’s gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Quality down
Really good quality jacket ideal for chilly spring/autumn conditions. The look and feel is great - has a lovely Patagonia/TNF look with a classy matt sheen.
Great staff and store manager at the St. James Court Shopping Centre outlet.
2. september 2023
Bought a jacket and it was on sale
Bought a jacket and it was on sale. Been looking for a long one and exactly what i wanted
3. august 2023
Besvarelse fra Superdry - Edinburgh
Hi, Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care
Been a while since I've shopped
It's been a while since I've shopped for new clothes. I forgot how sizes can be a problem with Superdry. Forgetting you often need to buy a size bigger.
As I ordered online it was disappointing to get delivery and not everything fit properly.
As for quality, it's the same as always. Good to high quality.
Sometimes I feel the stitching could be better. Lots of loose threads, which you don't expect for the premium price.
Would that stop me buying from Superdry. No! I like the selection of shirts and t-shirts and jackets. Trainers not for me and wish you had boot cut jeans for men.
I also used to be a massive fan of your leather shoulder bag range. Which you had in every colour. Not sure why you stopped making them. I had a collection of 12 of them.
I always enjoy shopping at Superdry. Picking a t-shirt is like being able to pick the colour from a paint chart, so many to choose from and match to things.
Thank You
25. juni 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.