I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... Se mere
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... Se mere
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superdry - Dundee
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, Storbritannien
- 01382 200857
4,8
Fremragende
114 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very impressed from start to finish
Very impressed from start to finish. I’ll definitely be buying again.
8. november 2021
My thoughts of recent purchase
The jackets at superdry are made to a high quality and standard. I previously got a superdry jacket for my xmas in 2009 and i have only just had to put in the bin due to general wear and tear and so i decided to buy another superdry jacket because i know it is off excellent quality. The jacket is very cosy
6. november 2021
Excellent Customer Service.
Once again, your staff have provided me with excellent customer service.
I tried on an item of clothing which l decided to buy, upon dong so l asked for if they had any in the store room that had not been on display.
The assistant checked on her tablet and found that they had none of my size in stock just the display item to buy.
I asked if they could get me the item of clothing from the main warehouses, again they checked via the tablet internet and they had some in stock which they could dispatch to my home address to save me coming back into the store.
I asked the young assistant their name she informed me it was “ Anna” as once again l was very impressed with your customer service, irrespective of what outlet l shop in in and around UK.
As a mature male, l will definitely continue to shop in your branches, one for the quality of items and secondly for your outstanding customer service.
20. oktober 2021
Love Superdry clothing
Love Superdry clothing . Lovely quality and design for everyday life. Staff are so lovely when you visit stores.
4. august 2021
The jacket arrived at the Superdry…
The jacket arrived at the Superdry collection store, Dundee before the allocated arrival day. The shop assistant in the store offered a very prompt and friendly service. The shop assistants in the Dundee store are alway happy and friendly with the public. The jacket was as described and I like it very much.
18. juli 2021
This is a great occasion backpack
This is a great occasion back, compact and unobtrusive! The Superdry logo always adds a dash of street cred! Plenty small pockets for phone, ear buds, wallet and two side pockets to stash your bottle of water. All round its gonna be easy to live & commute with
15. juli 2021
Good quality and fast delivery
Ordered 3 t-shirts on sale. Good quality and really comfortable and goes along with almost everything. The delivery was also quite fast.
31. maj 2021
Received my delivery quickly,no issues…
Received my delivery quickly,no issues at all.The Jacket I ordered is gorgeous and is exactly as described on the website,the only thing I don't like is the sizing I've had to return twice as the sizing is either to small or really big.But overall very happy with the service and my purchase.I will definitely continue to shop with superdry.
23. april 2021
As always superdry clothing is amazing…
As always superdry clothing is amazing quality and sizes are really true to scale, i wouldnt wear any other joggers or hoodies now
28. februar 2021
Thank you Superdry did it again
Thank you Superdry did it again. Ordered for my daughters birthday, simply on line. My daughter is shielding and cannot get out at the moment. The items arrived in good time, exactly what she wanted, quality, fit and colour all excellent. Superdry helped to make one young lady very happy.
We love shopping in our local Dundee Superdry shop and cant wait to get back to see new ranges, styles and feel welcomed by the welcoming, helpful staff.
15. februar 2021
The sizes are too small what they come…
The sizes are too small what they come as
Medium comes small
Large come as medium
The items I received all needs returning and the return process is not made easy.
14. februar 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.