I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... Se mere
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... Se mere
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superdry - Dundee
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, Storbritannien
- 01382 200857
4,8
Fremragende
114 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Polite team I appreciate that greatly.
21. januar 2024
Swift and efficient service
17. januar 2024
Great product
Great products, fast delivery, excellent customer service!!! Thank you, had a great experience with shopping this product. I ordered store pick up service. Easy, straight forwards process.
9. januar 2024
I was making an exchange from an online…
I was making an exchange from an online purchase and the staff were extremely helpful and accommodating. Excellent service. Dundee store
5. januar 2024
Staff member was very helpful and…
Staff member was very helpful and explained refunds and advised of delivery of additional goods.
4. januar 2024
Positive experience from start to finish.
The young guy who helped us was great. He could not have been more helpful. He checked his stock, established he had the jacket in my size, then arranged to order it and have it deliver to my home free of charge (with the option of having it delivered in store) my coat turned up 3 days later, beautifully packaged. Very refreshing in these days where providing a service is somewhat of a dying art.
I shall return! Very happy shopper.
7. januar 2024
Always first class service
Always first class service. Quality goods that last and last. Well done!
2. januar 2024
The guy who worked there was really…
The guy who worked there was really helpful and nice. It's a rare thing these days.
10. januar 2024
Bought online in store as they didn’t…
Bought online in store as they didn’t have my size, great fit, nice colour,
delivery was really quick, ordered the week leading to Christmas and arrived two days later,
18. december 2023
Fantastic customer service and great…
Fantastic customer service and great quality products. Super dry always deliver on price and choice.
27. december 2023
Staff were really helpful
Staff were really helpful, even more so considering it was the Saturday before Christmas and I had four little ones with me. Made the shopping experience seamless and stress free!
23. december 2023
Poor staff signed me up for stuff I…
Poor staff signed me up for stuff I didn’t want. Specifically said NO.
24. december 2023
Friendly and helpfull
7. december 2023
Excellent customer service in Dundeehave…
Store assistant in Dundee couldn’t have been more helpful. Couldn’t locate what I wanted but found me an excellent alternative
12. december 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.