Hi, I frequent this superdry shop often, this time was going to do a return! I approach the island of tills, to one girl on the till serving a customer I stand out of the way but in eye sight of the e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Collected in store with helpful staff. Details and size chart online are useful. Good estimate of delivery time during Black Friday sale. Happy with my order. Hopefully they last as my previous ones b... Se mere
With no beige worker jackets in stock, or in the UK on the system, the sales assistant phoned internal customer service. I received a text within an hour. One had been located in Bristol. I collected... Se mere
Attractive retail shop front accompanied by pumping music. Helpful pleasant staff without being pushy. Quality products that last, a little pricey but good range of stock and sizes. Clothes shopping a... Se mere
Virksomhedsoplysninger
Om Superdry - Cardiff
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Unit Lg17-20 St Davids Centre, CF10 2ER, Cardiff, Storbritannien
- 02920 230126
4,7
Fremragende
276 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am so happy with quality of product
The staff members are so polite and I enjoyed shopping in the store. I am so happy for the quality of their products.
20. august 2023
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Superdry - Cardiff
Hi Nicola,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Besvarelse fra Superdry - Cardiff
Hi Andrew,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Prompt delivery and excellent service…
Prompt delivery and excellent service in store returning an item no hassle
26. juli 2023
Besvarelse fra Superdry - Cardiff
Hi, we will let the store know. We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards, Superdry Care
Helpful staff
I chose click and collect because delivery was free. When I entered the store I asked a member of staff where the click and collect was. He immediately said he could help me. He quickly went and found the order and provided me a bag for my items. Friendly and helpful. Thank you.
9. juni 2023
Besvarelse fra Superdry - Cardiff
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care
Always a great service
Always a great service. Polite & knowledgeable staff. Always go the extra mile
9. juni 2023
Besvarelse fra Superdry - Cardiff
Hi Maria,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers 😄
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Excellent service and friendly staff.
4. juni 2023
Besvarelse fra Superdry - Cardiff
Hi Richard,
We appreciate you sharing your feedback with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
The staff in Cardiff store is super…
The staff in Cardiff store is super nice and helpful, 5 out of 5
19. maj 2023
Besvarelse fra Superdry - Cardiff
Hi Daria,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very helpful
19. maj 2023
Besvarelse fra Superdry - Cardiff
Hi Olwyn,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Rapid delivery to the St David's store…
Rapid delivery to the St David's store Cardiff. Very helpful, friendly and respectful staff. Niko in particular was very helpful. Such good etiquette in customer service is rare these days. Keep up the good work
17. marts 2023
The staff in the Cardiff store are a…
The staff in the Cardiff store are a credit to the company.
21. marts 2023
Quick response and on time.
26. februar 2023
Exchange
The guy on the till was very pleasant and polite. He exchange by black zipper and explained how my refund would work as I brought my zipper online and exchanged it in my local store. He was very helpful. Thank you
3. marts 2023
Superb service
Superb service - the sales lady went over and beyond to give me what I wanted. She gets 10 brownie marks,
19. februar 2023
Great service!
Everything arrived promptly, items fitted well and to size. I took two things back to a store and the staff were very helpful (Cardiff 👍 ) and the money was back in my account the same day. Great service.
23. februar 2023
The staff was really nice and helpful.
20. februar 2023
The staff at the Cardiff store were…
The staff at the Cardiff store were both great I returned a coat and they were very professional my transaction went through smoothly
14. februar 2023
Happy customer
I have never bought anything from Superdry before because of the sizing.
However, I bought a few sports wear items recently and I can say I'm pleasantly happy with my purchase.
20. januar 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.