Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... Se mere
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... Se mere
Virksomheden har svaret
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Superdry - Canterbury
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
24 Saint Margaret's Street, CT1 2TH, Canterbury, Storbritannien
- 01227 781336
4,9
Fremragende
207 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly team in the local…
Very friendly team in the local Canterbury store. Helpful with advice on sizes. Great styles to add to my spring and summer wardrobe.
18. april 2025
Canterbury Branch
The staff in the Canterbury branch was fabulous, very helpful and nothing was a trouble.
18. april 2025
Great customer service
Great customer service, a large variety of clothes and sizes available.
30. marts 2025
Polite and helpful staff
28. februar 2025
Great Customer Service
Really helpful assistant -. Young girl who helped us look for a t shirt. Fabulous customer service - resulted in us buying a t shirt.
5. februar 2025
Ordered a sweatshirt online
Ordered a sweatshirt online , good quality, and delivery was no problem. However, I ordered the wrong size, so I ordered another one to be delivered to the store. I exchanged it while in store all good and staff were very professional and helpful meny thanks.
12. januar 2025
Fantastic quality great range
6. januar 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Superdry - Canterbury
Hello,
Thank you for your wonderful feedback!
We're thrilled to hear you had a positive experience with our friendly Canterbury store staff.
We strive to maintain this level of service for all our customers. We hope you enjoy your purchase!
Superdry
I’m pleased with my new coat as it’s…
I’m pleased with my new coat as it’s seems to be well made and it came to my house earlier than expected and the fact that it’s also has a 12 year warranty is great.
26. december 2024
Skirt ordered for my Granddaughter was…
Skirt ordered for my Granddaughter was as described. Easy to order. Order took a little longer than expected but think this was due to pre- Christmas sales rush. Staff in shop where I collected from very helpful.
20. december 2024
An outstanding assistant in Canterbury
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, her suggestions were positive. She was genuinely interested in my purchase and how I could buy the item. I’m not one of your younger buyers but it’s rare to encounter a sales assistant with such a respectful attitude. I’m just sorry I didn’t catch her name so could use this forum to thank her. The item arrived in two days and was perfect
12. december 2024
Besvarelse fra Superdry - Canterbury
Hello,
We are thrilled to hear about your positive experience at our Canterbury branch.
It sounds like you had a wonderful interaction with one of our team members. We are so pleased to hear that she was able to help you find the perfect Everest Bomber jacket, even going above and beyond to arrange home delivery for you.
We hope you have a lovely Christmas,
Superdry
One of my favourite shops
Good quality clothing in a wide colour range. Friendly and helpful staff and great service.
13. december 2024
Besvarelse fra Superdry - Canterbury
Hello,
Thank you for your positive review!
We're thrilled to hear you enjoyed our clothing selection and found our staff helpful. We strive to provide a great shopping experience for all our customers. We appreciate you taking the time to share your feedback.
We hope you have a fantastic Christmas,
Superdry
It was a pleasure to shop because of…
It was a pleasure to shop because of the assistance by the dedicated staff. Willing to help and listen to their customer/s.
Full attention was given to helping me to find my right fitting. Thank you. I love the charitable box.
1. december 2024
Excellent service
Excellent service, it couldn’t have been easier to order my gift voucher online.
It arrived quickly and was in a very nice wallet. Thank you
29. november 2024
Besvarelse fra Superdry - Canterbury
Hi,
We're thrilled to hear you had such a positive experience!
We strive to make ordering gift vouchers as easy and enjoyable as possible. We're glad you found the wallet to be a nice touch.
Thank you for your kind words,
Superdry
Fantastic customer service
The top size I needed was not in stock and the sales assistant at the Canterbury store came to help and found the exact item I wanted online under a different code and offered to order it, I received the item 2 days later, much quicker than expected. Lots of great quality items in store. Fantastic customer service
18. november 2024
Great products and great quick delivery.
14. november 2024
Staff were very helpful and my order…
Staff were very helpful and my order arrived promptly
11. november 2024
Besvarelse fra Superdry - Canterbury
Hi James,
Thank you for your feedback.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.