I often shop at Superdry and have a lot of clothes from there. I went into the Cambridge store to check how much money I had on two gift vouchers. The gift vouchers are 'One4all', so they can be u... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... Se mere
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... Se mere
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... Se mere
Virksomhedsoplysninger
Om Superdry - Cambridge
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
30-31 Petty Cury, CB2 3NB, Cambridge, Storbritannien
- 01223 464361
4,5
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service, staff very helpful. Shorts arrived quickly and are perfect.
25. august 2022
Besvarelse fra Superdry - Cambridge
Hi, Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great customer service
The staff were so helpful in store. After a quick stock check, was able to order us exactly what we were after. Arrived before the date we given and my son is chuffed to bits.
We’ll done Superdry. Fantastic customer service.
3. august 2022
Besvarelse fra Superdry - Cambridge
Hi Sally,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Wonderful friendly staff and extremely…
Wonderful friendly staff and extremely knowledgeable
30. juli 2022
Besvarelse fra Superdry - Cambridge
Hello Rupert,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Besvarelse fra Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
The store assistant was really helpful…
The store assistant was really helpful and made sure my returns were dealt with correctly. He then went on to assist me with alternative purchases. I will use the Cambridge store again due to the way I was looked after.
27. juli 2022
Besvarelse fra Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Superdry Care
Very nice products
Very nice products, good quality, nice colours, on time delivery, on spot sizes
20. juli 2022
Besvarelse fra Superdry - Cambridge
Hi Laura,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Very kind and professional customer…
Very kind and professional customer support. Very impressive. Thanks.
18. juli 2022
Besvarelse fra Superdry - Cambridge
Hello Joon,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Staff were very helpful and ordered…
Staff were very helpful and ordered what we wanted as they did not have stock. Picked up next time we went in no worries.
13. juli 2022
Besvarelse fra Superdry - Cambridge
Hi Tim,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Excellent customer service
Excellent customer service, the staff could not have been more helpful
12. juli 2022
Besvarelse fra Superdry - Cambridge
Hello,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
The manager in the Cambridge branch was…
The manager in the Cambridge branch was very professional and allowed me to easily order an out of stock item. Well done!
11. juli 2022
Besvarelse fra Superdry - Cambridge
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Great clothes
Great clothes, even better customer service in store. Maisie at your Cambridge store is amazing.
27. juni 2022
Besvarelse fra Superdry - Cambridge
Hi Catherine,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Very helpful and speedy ordering…
Very helpful and speedy ordering straight to the shop. Lovely shirt. I will be back
21. juni 2022
Besvarelse fra Superdry - Cambridge
Hello Harriet,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for your review and comments.
Superdry Care
Great customer service and love the…
Great customer service and love the fact they send you product that isn’t in the store with no postage costs
28. maj 2022
Besvarelse fra Superdry - Cambridge
Hello Barnaby,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Fabulous service provided instore-…
Fabulous service provided instore- Cambridge branch. Fast service, cannot fault it. Will definitely use again.
16. april 2022
Super service
Tried l/s top in shop - needed bigger size staff ordered one arrived soon. Quality item organic cotton! Very please 😄
26. marts 2022
Above excellent service every time not…my order
Above excellent service every time not in stock no proble delivered the next day for a very small fee if prefered
20. marts 2022
Staff were very helpful
Staff were very helpful, polite and let myself and my daughter browse the shop in peace. I perfect balance! The sizes are absurd however, A large fitted by size 8 daughter.
17. marts 2022
Very smooth experience website and…
Very smooth experience website and shop. I collected from shop and was able to try garment on.
3. marts 2022
Incorrect refund amount
- I have just discovered that I’ve only been refunded for one pair of jeans when I returned 2 pairs. I have emailed tonight so hopefully this will soon be resolved. This has now been resolved.
Make sure you check your refund amounts.
29. januar 2022
Besvarelse fra Superdry - Cambridge
Hi - Apologies for the delay - we can see that this has since been resolved and refunded for you. Sorry again for the delay - but thanks for the feedback!
Kind regards,
Superdry Care
lovely service fast and correct.
24. januar 2022
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.