I really like the Superdry store in Brighton! It's a great shopping experience and the way it's stock layout blends with it's decor is very pleasing on the eye, in my opinion. The staff are on hand... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent assistance helped me find and order the jeans I wanted for my husband. Very little stock in store and confusingly laid out so this young lady was an absolute godsend. Diligent and charming.
The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... Se mere
However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... Se mere
Virksomhedsoplysninger
Om Superdry - Brighton
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
1, Quadrant, BN1 3GJ, Brighton, Storbritannien
- 01273 774298
4,7
Fremragende
314 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super Happy Experience
The staff were super helpful and I love my nice new very warm jacket
6. februar 2025
Good exchange policy
Good exchange policy. I’m usually medium t shirt but large needed.
30. januar 2025
Really good combination of physical plus online
Really good shop in Brighton. I could see most of the clothes physically. Some weren't available there so I made an online purchase and then returned some of that to the shop. This was a convenient arrangement and the store attendant was helpful and efficient
14. januar 2025
Fantastic service, great choice, speedy delivery
After researching longline puffer coats online. I then visited my closest store on Sunday 29th December 2024 to try on my preferred options.
I spoke with Ana in the Brighton store. She was very knowledgeable, helpful and took her time to discuss my preferences with me. The coat I wished to purchase was not in stock in my preferred colour. After a simple ordering process at the till my new coat was ordered for free delivery to my home. Ana advised up to 7 days for delivery and my new coat arrived on new year's eve, just 48 hours after ordering! (For festive season / January sales time that's pretty impressive as my coat was dispatched later on Sunday 29th December!)
Fantastic service, superbly warm and high quality coat. Highly recommend Superdry!
29. december 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
A very good service
A very good service. Kept me up to date with the delivery. Thank you.
23. december 2024
Besvarelse fra Superdry - Brighton
Hello Elaine,
Thank you for your kind review!
We're happy to hear you were pleased with the service and delivery updates. We strive to provide our customers with a positive experience.
Thank you for shopping with us and supporting our brand.
Superdry
Poor quality, Fabric has No cold insulation
Service was good and the long puffer looks good, however fabric has poor quality, for the price charged should have some cold insulation and better water resistance. Superdry should work on better their materials for cold weather.
19. december 2024
Superdry is always as described
Superdry is always as described, as shown in the picture, and service is always as told, received my coat within 48 hours as website was saying 5* always
12. december 2024
Besvarelse fra Superdry - Brighton
Hello,
Thank you for your kind words and 5-star rating!
We're thrilled to hear that you had a positive experience with our service and that your coat arrived promptly. We strive to provide our customers with accurate product descriptions and timely delivery, and we're delighted that we met your expectations.
We hope you have a fantastic Christmas,
Superdry
I was wrongly advised from a staff…
I was wrongly advised from a staff member in your Brighton store that a specific jacket that my daughter wanted which was out of stock was replaced with another jacket but would be “exactly the same “ other than the colour of the badge. So I took this advice and ordered the recommended jacket, but it was actually different in design.( specifically the pockets at the front in different places).
I returned the jacket and was eventually pleased to see that the jacket my daughter really wanted came back in stock, which I ordered. The same, incorrect jacket arrived. I am not happy with the service I am getting and still have not been sent the right coat that my daughter really wants for Christmas.
5. december 2024
A bit thin ???!?
1. december 2024
The team was really helpful with my…
The team was really helpful with my exchange. Their customer service is top-class.
11. november 2024
First day it’s been cold enough to wear…
First day it’s been cold enough to wear this coat today . And wow it is totally everything I expected .
It feels great and looks stylish and comfy. Totally recommend
The service at Brighton was fantastic, no hard sell just left me to try on as many items as I wanted and even kept items behind the counter while I shopped .
16. november 2024
Great team in Brighton and the choice…
Great team in Brighton and the choice is multiple.
5. november 2024
Besvarelse fra Superdry - Brighton
Hello,
Thank you for your great 5 star feedback.
At Superdry, we want you to have a great experience, so we're pleased to read your comments about your shopping experience at our Brighton store
Thank you for shopping with us, we really appreciate it!
Superdry Team
Besvarelse fra Superdry - Brighton
Hello,
Thank you for your review about your in-store ordering shopping experience.
At Superdry, we want our customers to have a really positive experience, so we really value your feedback about our Brighton store.
Thank you for shopping with us.
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Exchange difficulty
I was given a hard time trying to exchange a faulty item.
2 stars because it was eventually exchanged.
30. oktober 2024
Besvarelse fra Superdry - Brighton
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Fantastic customer service in the…
Fantastic customer service in the Brighton store today. Super helpful and friendly!
31. oktober 2024
I like Superdry because they do very…
I like Superdry because they do very nice bags and coats I have always like superdry
26. oktober 2024
Besvarelse fra Superdry - Brighton
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks for shopping with us we really appreciate it.
If you loved your new purchase, don't forget to leave a product review too!
Superdry Team
Tolle Auswahl und nettes Verkaufsteam!
24. oktober 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.