Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... Se mere
Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... Se mere
The sales person was extremely helpful in helping choose a Christmas present for our son. The article was not on the rack but he said his stock control unit indicated that there was one in store, whic... Se mere
Virksomhedsoplysninger
Om Superdry - Bournemouth
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
Part Ground Floor, BH1 2AD, Bournemouth, Storbritannien
- 01202 310032
4,5
Fremragende
167 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff at the Bournemouth branch who…
Staff at the Bournemouth branch who ordered and also processed my return were lovely :)
11. august 2023
Besvarelse fra Superdry - Bournemouth
Hi Layla,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Service... OK
Delivery itself was pretty fast, but I found out about it a day or two later, when I went to the shop to ask about my order. Turnes out: they forgot to book my order in (when was delivered), so I didn't receive a notification on time.
20. juli 2023
Ordered in store
Ordered in store, the fella that I asked was SUPER helpful and friendly, and saved me some money too 👍🏻
Great customer service ⭐️⭐️⭐️⭐️⭐️
The dress came really fast - no complaints!
Thank you ☺️
29. juli 2023
Always shopping at Superdry served by very lovely people
Always served by very lovely people
4. juli 2023
Received an online delivery from…
Received an online delivery from superdry to find it was unsuitable for me so I took it back to my local store for an exchange after looking what they had on the shop floor I could,nt see anything so went to the till and asked the girl if by any chance she had what I was looking for maybe in there stock room she very politely spoke to her colleague and asked her to check for me and low and behold they had my size just there I was so delighted I couldn't thank her enough and walked out the shop a very satisfied customer, kind regards Mrs J Beaton
18. juni 2023
Besvarelse fra Superdry - Bournemouth
Hi Janice, Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thank you for your kind comments regarding our Bournemouth store which we have shared with them. Thank you for shopping with us, we really appreciate it.
Besvarelse fra Superdry - Bournemouth
Hi Paul,
Thank you for taking the time to give us your feedback.
We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well 😊
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Polite staff quick delivery
15. maj 2023
Besvarelse fra Superdry - Bournemouth
Hi Mark,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
The staff in your stores knew…
The staff in your stores knew everything we wanted to buy. Where it was and explained about online.
We really enjoyed shopping that day. We are both 71 and wanted linen shirts. Thanks
19. maj 2023
Besvarelse fra Superdry - Bournemouth
Hi Marianne,
We appreciate you taking the time to review your recent experience with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Useless
Useless, incompetent young sales staff. Again. Robotic, generic.
As I already highlighted. Yet another ROBOTIC, generic response. AI might be better than your replies.
Rubbish.
As usual, a generic response from Superdry AI who couldn’t give a ff.
11. maj 2023
Besvarelse fra Superdry - Bournemouth
Hi Mo,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback and shared this with the Bournemouth store so they are aware of your comments.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Care
Itvwas just easy and arrived when they…
Itvwas just easy and arrived when they said it was due
16. maj 2023
Besvarelse fra Superdry - Bournemouth
Hi Kelly,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very helpful assistant
Very helpful assistant, was able to order from store to be delivered to me at no charge. Good quality T-shirt.
11. maj 2023
Besvarelse fra Superdry - Bournemouth
Hi,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Nice staff and good service!
30. april 2023
Great staff helpful people
18. april 2023
Better quality
Really pleased with the quality of all clothing. Just what I need smart casual clothing for myself & my teen boy love them too especially his favourite is jersey baseball jacket
30. marts 2023
Good clothes and very friendly staff
20. marts 2023
Very good quality!
19. marts 2023
Very comfortable
Very comfortable, I really like them.
The staffs of this store are very nice and helpful.
16. marts 2023
Amazing customer service
I had an issue with my delivery which wasn't superdry's fault and the customer service received was excellent both in store and in the phone.
8. marts 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.