I’m always impressed when I visit my Superdry shop in Aberdeen. They are always very helpful, knowledgeable, friendly and caring. It’s a pity other shops don’t follow in their footsteps, they could le... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Welcoming staff and happy to help, suggested to try out and pointed out where's the mirror, though it seems pretty much all super dry stores are crammed up with clothes and jackets, only by tills and... Se mere
Ordered Dec 10th - expected delivery by 15th - Rubbish! Courier was Evri, or should that be Nevri. 18th Dec Evri claimed to have the parcel, 20th Dec parcel was at local depot, 23rd Dec parcel apparen... Se mere
Only one bored assistant in the shop that I visited. Tried on a jacket in the shop but it was too small. Told to go home & order it online! Was eligible for express delivery but no option to ch... Se mere
Virksomhedsoplysninger
Om Superdry - Aberdeen
Skrevet af virksomheden
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktoplysninger
RTU 4B Union Square, AB11 6LX, Aberdeen, Storbritannien
- 01224 586466
4,7
Fremragende
341 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
The shop didn't have the right size but delivery to my home address was arranged smoothly. My wife is pleased with her new winter jacket.
1. december 2024
Besvarelse fra Superdry - Aberdeen
Hello,
We're so glad to hear that your wife is happy with her new winter jacket!
We appreciate your feedback about the smooth delivery process.
Have a wonderful Christmas,
Superdry
Garment was super quality unfortunately…
Garment was super quality unfortunately it did not fit … exchanges and refund was seamless thank you will order again from this company!
29. november 2024
Besvarelse fra Superdry - Aberdeen
Hi,
We appreciate your kind words and are thrilled to hear that you were satisfied with our exchange and refund process.
We're always striving to provide the best possible customer service, and your feedback helps us to do that.
Thank you again for the support and honesty,
Superdry
Unhelpful when things go wrong
Unhelpful with return when I had no receipt. I realise they’re perhaps not obliged to take the item as exchange or whatever but all other shops in this price range seem to offer a solution.
27. november 2024
Besvarelse fra Superdry - Aberdeen
Hello,
Thank you for taking the time to leave a review.
We understand your frustration with the return process. We strive to provide excellent customer service, and we apologize that your experience did not meet your expectations. As a number of retailers stock our products, we request proof of purchase to confirm that the item was originally purchased direct Superdry.
We appreciate your feedback and will use it to improve our policies and procedures.
Superdry Team
Really good collection and big store
Really good collection and big store. Staff are very helpful too and always some or the other season deals.
24. november 2024
Besvarelse fra Superdry - Aberdeen
Hello,
Thank you for reviewing your shopping experience at our Aberdeen store
We always aim to offer the best service and quality to our customers every time, so we love to hear from happy customers.
Thanks so much for shopping with us! If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Everyone and thing
15. november 2024
Besvarelse fra Superdry - Aberdeen
Hello,
Thank you for leaving a great review.
At Superdry, we want our customers to have a really positive experience, so it's great to hear you're happy with our service at our Aberdeen store.
We really appreciate you shopping with us.
Superdry Team
Great customer service
Sales assistant took time to find out if the coat I wanted to purchase was waterproof. Was very friendly and polite and also offered advice on washing instructions and guarantee.
9. november 2024
Besvarelse fra Superdry - Aberdeen
Hi Angie,
Thank you for your feedback.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Besvarelse fra Superdry - Aberdeen
Hello,
Thank you for sharing your feedback about your experience at our Aberdeen store.
At Superdry, we want our customers to have a really positive experience, so we're really pleased to read your comments.
Thank you for shopping with us, we hope to see you again soon.
Superdry Team
Brilliant and high quality Jackets
Brilliant and high quality Jackets, they last for years. I always buy from SuperDry as they are very durable and their shops provide excellent customer services at the stores.
4. november 2024
Purchase was fine got my top only…
Purchase was fine got my top only downside is I never got to actually wear the top as it was stolen from me while I was out so it never even made it home.
1. november 2024
Besvarelse fra Superdry - Aberdeen
Hello,
Thank you for reviewing your online shopping experience at our Aberdeen store.
We always do our best to give our customers a positive experience, we are sorry to hear about your experience after the purchase.
Superdry Team
Bought a nice jacket which I tried on…
Bought a nice jacket which I tried on in shop in Aberdeen where staff are super friendly. My coat for the price is amazing quality heavy and warm, beautiful to look at and fits beautifully so all good 👌
21. oktober 2024
Besvarelse fra Superdry - Aberdeen
Hello,
We appreciate you taking the time to review your recent
shopping experience at our Aberdeen store.
We always do our best to give our customers a positive experience, so we are delighted you love your new coat.
Thanks so much for shopping with us!
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Assistant in shop disinterested
Only one bored assistant in the shop that I visited.
Tried on a jacket in the shop but it was too small. Told to go home & order it online!
Was eligible for express delivery but no option to choose it at the checkout page.
Also, one of the jackets that I ordered had obviously been sent out before & returned as it was covered in cat hairs!!!
19. oktober 2024
Excellent
Fantastic customer service super helpful and friendly problem sorted instantly 100% 5*
16. oktober 2024
Besvarelse fra Superdry - Aberdeen
Hello,
Thank you for taking the time to leave a 5 star review about your shopping experience at our Aberdeen store.
We always aim to offer the best service to our customers every time, so we're really pleased to read your great comments.
Thanks for shopping with us we really appreciate it.
Superdry Team
Excellent service
20. oktober 2024
Besvarelse fra Superdry - Aberdeen
Hello,
Thank you for sharing your 5 star review with us.
At Superdry, we want you to have a great experience, so we are delighted with your feedback regarding our Aberdeen store staff.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
First class customer service in the…
First class customer service in the store was made very welcome. Love superdry clothing 👌
19. oktober 2024
They were very helpful when I returned…
They were very helpful when I returned a faulty product
16. oktober 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.