They compete with their own retail and had the same item for cheaper online and we had no idea and bought it for more. When we realised they refused to refund and basically said yes we have taken more... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought 3 items for over $300 online and shipped by AU Post. Items lost after 5 days and confirmed by AU Post. Tried to contact with Superdry AU for a solution, unfortunately they don’t have phone numb... Se mere
Shirt sizes run much smaller than they used to and shipping/return shipping does not get refunded. I ordered 3 Large athletica t-shirts as the one I already own fits me well and is very baggy/loose fi... Se mere
The customer service is really the worst. Got a size 8 jacket, and have exchanged it for a size 10. Its been almoat 3 weeks, no mails responses or acknowledgement. Its a shame I had to waste $10... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktoplysninger
Storbritannien
- care@superdry.com.au
- www.superdry.com.au
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very very happy with delivery
Very very happy with delivery. The jacket arrived in super fast time. I live outside a major city with out a super dry store so Decided to order online. The jacket is for a gift so I dare not open it but it looks just fine. I have other super dry jackets and they are all well made and stylish. Could not have received better customer service your warehouse must b super organised to have same day picking and despatch, a big shout out to those guys. Well done.
I love the brilliant colors and the…
I love the brilliant colors and the quality of superdry.
So many designs to choose from, i can't stop buying them.
5 star
I'm really happy with the jacket I purchased. And the express delivery was superb!
service and delivery were excellent and…
service and delivery were excellent and went without a hitch
Very fast shipping
Fast delivery for overseas
Fast delivery for overseas. I’m impressed👍. Good quality product.
Returned items took forever
Returned items took forever. I had to do an investigation in order for the refund/exchange to happen. 2XL seems way too small compared to other brands. Designs are great! Material great!
I have a lot of superdry clothing
I have a lot of superdry clothing. I love your brand and the quality of your clothes.
I’ve ordered mainly online and it’s always been fast and reliable. I really like how prompt you are with your confirmation and letting me know when my clothes arrive.
Aside from great service and the best quality clothing. I can source a jumper or top from wherever in the world and you send it to me. Sweet!
Very fast and reliable
Top quality product delivered in a very…
Top quality product delivered in a very short period of time!
Fast delivery
Very fast delivery even dispatched from UK to Melbourne within four days only. Good quality product too!
Love the Dress
Love the dress - fits well, good quality materials and the style is as expected. Shipping is so quick too.
Returns in Australia
Superdry quality is great with no doubt. However it would be great if customers can exchange or return the products from a local store in Australia like other online shopping brandings such as Myer and Uniqol and so on. It would be more convenient and handy so customers would be more comfortable to shop online.
Great product always some sort of sale…
Great product always some sort of sale and speedy delivery.
Great quality!
YOUR MONEY'S WORTH
You get what you pay for, quality is immaculate. Would buy again!
Superwarm
Super warm !
I live in the country of NSW in Australia there for I need warm tops in Winter, I have one superdry top that has lasted me 5 years, these are great to wear to bed, around the house and out, I saw your sale and knew I needed a few more tops as winter is coming, so excited that these will get me through another cold winter.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








