SUBVERT BOARDSTORE Anmeldelser 499

TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently visited the store with my son to buy him some new board boots. The help and advice we received from Matt was absolutely brilliant! He spent a huge amount of time with my son trying out dif... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Top class service today. This is a business where the values are clear and really seem to be shared by the team - good advice and look after people. All dead sound. Not trying to MAKE you buy - genu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After demoing a few boards over the last two weeks I bought my first snowboard, boots and bindings at the store. Matt was extremely helpful throughout, guiding me through the process and giving me adv... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I actually purchased the same top about 3 years ago. It’s till In amazing condition but I spilled paint on it. So obviously I purchased another one. Love this top, great pockets, lovely material th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Vintersportsbutik
  2. Sportsbutik

Skrevet af virksomheden

Independently Owned UK Snowboard, Skate and Lifestyle Shop


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

499 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I made an online purchase and…

I made an online purchase and unfortunately my item wasn’t available in the size I requested,. I swiftly received a phone call from the store and they were really helpful and the matter was sorted out within minutes. Great staff, great store.

26. juni 2022
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Thank you for being understanding and for the lovely review 😊

Bedømt til 5 ud af 5 stjerner

Brilliant

Brilliant in all respects 🤩

5. juni 2022
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Thank you so much for the brilliant review 😍

Bedømt til 5 ud af 5 stjerner

Great service

An item was showing as out of stock and subvert found it for me and listed it on its website. Really helpful, fast delivery, great service, thank you

19. maj 2022
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Ah thank you for the lovely review 😊

Bedømt til 5 ud af 5 stjerner

Efficient company

Fast delivery. Ordered a snowboard hoodie but it didn’t fit . Sent it back and received a fast refund.

17. maj 2022
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Thank you 😊

Bedømt til 5 ud af 5 stjerner

Just a brilliant store

Friendly , helpful, knowledgeable with fantastic customers service and they care about there customers, if only every shop was as good at what they do

10. april 2022
Uopfordret anmeldelse
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Thank you so much 🙏🏻

Bedømt til 5 ud af 5 stjerner

Quality

Quality! Spent a solid 90 mins with Matt a couple of weeks ago choosing some boots. As a beginner, I found the hire boots from Chillfactore seriously uncomfortable. I explained where I was with my progress and what I was after and was treat no differently to the more experienced riders in there. Felt well at home, had a good gas and ultimately walked out with some boots that are close to replacing my slippers. New loyal customer here 😎

14. marts 2022
Uopfordret anmeldelse
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Thanks so much 😊

Bedømt til 3 ud af 5 stjerner

Staff are amazing and willing to help

Staff are amazing and willing to help, but the stock is a bit poor

4. marts 2022
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Besvarelse fra SUBVERT BOARDSTORE

Hi Timothy, thanks very much for taking time to leave us a review, we appreciate your comments regarding our staff, we agree they are great!

We'd just like to take a moment to address your comment regarding our current stock levels:

As a winter sports business primarily we receive new stock for each winter from September onwards, and our bricks and mortar store is normally full to bursting by late November. However, as we are required to order our winter stock 12 months in advance, we were not able to confidently predict how busy the season would be, and having struggled at times to make ends meet during the pandemic, we deliberately didn't order much in the way of extra stock. Nobody least of all us really knew whether the travel and tourism industry would be fully back up and running, so this tactic of being cautious was an attempt to ensure we didn't over-stretch our finances, in order for us to survive into our 22nd year as an independent snowboard retailer. This approach was also adopted by the vast majority of our suppliers and their distributors, so even when it became clear we were in the midst of a strong selling season, there wasn't much extra stock available to order.

We'd like to personally offer our apologies to you for not having as much choice as you normally would. We are incredibly proud of our store and the service we offer, but it is dissapointing to receive a 3 star rating from a customer without the chance
to explain the circumstances which led to your dissatisfaction. Have a great
day!

Bedømt til 5 ud af 5 stjerner

New board and bindings, great service!

Went in to trial a few boards for an upcoming trip and left with a beauty! Vicky helped me out and set the board up and was very pleasant and helpful as were the guys! Would defo return for my next boarding needs 😊

3. marts 2022
Uopfordret anmeldelse
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Many thanks and enjoy your trip 🙌🏻

Bedømt til 5 ud af 5 stjerner

I called up because I couldn’t track my…

I called up because I couldn’t track my parcel and spoke to keith ( I think that was his name) and he was super helpful with my issue.

27. februar 2022
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Yes it would have been Keith the manager, glad he could help and the issue was resolved 😊

Bedømt til 5 ud af 5 stjerner

Never received the goods - UPDATE now received

I never received the goods I ordered. The tracking options they gave me don't work. I have emailed asking where they are and have received now response.

UPDATE: My email was replied to but was in my junk folder. The goods showed up, the delay was due to the post code being hard to read on the package. All resolved now thanks.

24. februar 2022
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Hi Rene, I have responded to your email straight away as soon as I received it, please check your junk/trash. You ordered using our free standard delivery service which takes a little longer for goods to arrive. I expained in my email that if the goods don't arrive by the end of the week I will chase this with Royal Mail who now have your parcel.

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant

Absolutely brilliant, we visited the Manchester chillfactor store , VIcky was amazing she helped us out so much , My daughter was getting her first pair of snowboarding boots , prices were very very affordable , the time she spent with us and the options offered were brilliant , we will definitely back to have a look for boards when we are ready .👍

8. februar 2022
Uopfordret anmeldelse
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Thank you for the brilliant review 🤗

Bedømt til 5 ud af 5 stjerner

Excellent service at competitive prices.

Very knowledgeable, patient and helpful staff. Both my wife and I needed new snowboards to replace our aging ones ahead of a family holiday to Tignes and helped us navigate all the updates and new terminology. Surprisingly, their prices are competitive, especially considering their captive audience. This coupled with exceptional service means I will be shopping there again for sure. Highly recommended.

5. februar 2022
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Thank you so much and enjoy your holiday 🏂

Bedømt til 5 ud af 5 stjerner

Awesome shop and staff-

Awesome shop and staff- have now spent a small fortune over the years- great selection for skate/snow riders..check for sales as they have really good revised pricing on previous years kit

30. januar 2022
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Awww thank you 😊

Bedømt til 5 ud af 5 stjerner

Great rider owned snowboard shop

Great rider owned snowboard shop, that gives you excellent and honest advice to make sure you buy the gear that is best suited to your needs. The demo service is excellent too £15 to demo as many boards as you want-Bargain!

23. januar 2022
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Besvarelse fra SUBVERT BOARDSTORE

Woohoo, thank you for the ace review 😊

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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