Subminimal Anmeldelser 

45
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Good products... despite the TERRIBLE delivery I am experiencing after the premium prices I have paid! I have bought from the website on three separate occasions. Am still waiting for the NanoFoamer w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had started with the original Version 2 Nanofoamer, then upgraded to the Lithium. Having mastered the technique, these nanofoamers deliver textured milk to rival any good steamed textured mil... Se mere

Bedømt til 1 ud af 5 stjerner

uk business purchase. checkout doesnt tell you about vat and customs not being included (poor practice if not illegal). only possible to find this information via AI search after i get th... Se mere

Bedømt til 5 ud af 5 stjerner

Being very much used to my proper espresso machine, my coffee expectations are high. Getting a portable milk foamer which actually works and keeps the battery for quite some time, was a very positive... Se mere

Virksomhedsoplysninger

  1. Leverandør af kaffemaskiner

Skrevet af virksomheden

Subminimal is a company that embodies the essence of simplicity in coffee making. With a focus on minimalist design, their innovative equipment enhances the experience of coffee lovers and home baristas by making premium microfoam milk affordably accessible to everybody


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

45 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 71 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(45)

16 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Expensive returns process

Very expensive postage, £10! Plus, if you want to return it’ll cost you £15, so really you’re stuck with the item if you like it or not. Not easy to return either, shipped from abroad so international,

18. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered goods that never arrived and…

Ordered goods that never arrived and the webstore is not replying at request. Obviously they charge you and then hope you forget since it is an irrelevant household item. Milk frother. Web looks legit but there is no service behind it

6. august 2025
Uopfordret anmeldelse
Subminimal-logo

Besvarelse fra Subminimal

Hello RY, I'm sorry to hear about the experience you describe. This does not sound like us at all, as we respond to all incoming emails the same day. I've searched all our systems for a match to your case, but without a name/email, I'm unable to associate your username with any specific communication. I have only seen correspondence with one customer in Croatia over the past month, and we replied to that within under 3 hours and quickly resolved the case. If this was not your case, I encourage you to write back to us at hello@subminimal.com so we can assist you further.

Thanks,

Bedømt til 1 ud af 5 stjerner

The worst client experience ever

The worst client experience ever! This mindless bot (Ai Tracie) of theirs just keeps referring me to their terms and conditions page!! Wow, what a bad use of tech! I’ve been trying to get a straightforward answer about an order I placed for almost 2 weeks! Horrible!!

15. juli 2025
Uopfordret anmeldelse
Subminimal-logo

Besvarelse fra Subminimal

Hello Jesse,

We're genuinely sorry to hear that your experience with our customer service team didn't meet your expectations. We've reviewed your correspondence and want to offer some clarity and further assistance.

We understand that waiting for a resolution can be frustrating. Still, our records show that we replied to your initial inquiry and provided you with a return label within six hours on July 11th. You then asked if you could use the product before returning it. We agree that our response to that specific question was indeed a bit boilerplate and could have been more personalized. For that, we sincerely apologize.

The entire exchange you referenced took place between July 11th and July 15th—a total of four days, not two weeks. We have since sent you additional details on July 16th to assist you further, but have not heard back.

We want to reiterate that we're here to help. We've noticed that the return label hasn't been used, and we want to assure you that we will accept your return, regardless of whether the product is new or used.

Please let us know if there's anything else we can do to assist you.

Bedømt til 1 ud af 5 stjerner

No customer support

I purchased a Nanofoamer Pro from Subminimal which broke after a few months of use, just displaying a "\" symbol on any attempted use. I reached out to Subminimal customer support through the only channel available (email) and have effectively been ghosted with no response for over a month despite multiple emails being sent. Their customer support is non-existent and judging from the other issues users have experienced here their products seem cheaply designed and prone to breaking. Don't bother with this brand, given how much they charge it's just a waste of your hard-earned money.

14. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Don't have steam ? pick up a Nanofoamer.

I had started with the original Version 2 Nanofoamer, then upgraded to the Lithium. Having mastered the technique, these nanofoamers deliver textured milk to rival any good steamed textured milk on an espresso machine, and leave impressive results in the cup.

Most recently I purchased the company's 'Subscale' digital scales dosing cup.

With all their products, well designed, work well and elegantly packed.

The Nanofoamer is pared with my 9Barista for on the go.

7. maj 2025
Bedømt til 5 ud af 5 stjerner

Nanofoamer is a very efficient Product.

I have been using the subminimal nanofoa for almost a year now and absolutely love the product. The power and wand strength is really good which helps to froth the milk evenly. I have used it for non diary milks too and works perfectly. Once charged it runs for quite sometime too. Overall a great product and worth the price.

31. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mini Rolls Royce

Being very much used to my proper espresso machine, my coffee expectations are high. Getting a portable milk foamer which actually works and keeps the battery for quite some time, was a very positive surprise! I have been thru a number of other options which ended up being a waste of money, I really appreciate the NanoFoamer - surely with lithium battery :-)

23. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Product

Excellent Product. Far supperior to any other hand frother I have ever tried. Also worth mention I had shipping issue and the customer service was able to assist and resolve the situation with me.

31. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible customer service

I had to order a replacement part (a simple little $3 shaft that slides onto their frother). The replacement was defective and didn't slide on so I requested a replacement. In response, they required that I take the time to make a video to troubleshoot with them and send it via wetransfer. For a $3 extremely simple metal part. This is not rocket science. It's a tiny little metal shaft that is defective and doesn't fit. Plus there's no way to hold my phone while trying to video myself installing this defective part. Subminimal has managed to turn a new customer sour over a $3 part. You clearly do not value your customers' time.

14. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent product by an excellent…

Excellent product by an excellent brand. Not only is the product impressive but the way subminimal team handles customer care and provide prompt resolution in case of any defects/breakdown, it really assures me as a customer that I've put my trust in the right brand

20. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very bad customer service

After waiting for 3 months i finally received my NanoFoamer Pro, and I was very excited to try it out. Unfortunately the machine was broken and dit not work. After reaching out to Subminimal, they promised me a new one. However, i waited 14 days for them to respond, and they wrote that the machine was not broken from the start and now refuse to send me a new one. This is totally unacceptable. One thing is their VERY long respond time, but to first admit the mistake and then take it back, is simply very rude and bad customer service. I would NOT recommend anyone buying from them - i am sure the machine is great WHEN it is working, but sadly it is not, and i would have expected more help from the - the machine is after all not cheap.

19. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Consistency is key!!

This has made my shots perfectly distributed and consistent. I use a naked portafilter and there is no channeling or blowout anymore.

20. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best foamer!

It’s honestly the best foamer I’ve ever used. It’s super powerful and efficient, its base makes for convenient storage, and it’s very easy to clean as well!

4. december 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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