Product knowledge and also tailoring products to meet my needs and budget. No up selling took place which I made clear I was not interested in. Issue resolution was swift on the points I raised at the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rang several Mercedes dealers and quite honestly Shihad from MB LAKESIDE was the only one keen for my business and his knowledge on product was bang on. My local dealer the opposite so that’s why I s... Se mere
All the team are helpful friendly and professional and go the extra mile to make sure you feel in good hands. Sarah Miskell in particular was incredible and went above and beyond the whole team at Wak... Se mere
Maz looked after me really well and genuinely went above and beyond. He took the time to sort out a few issues with my car that could have easily been overlooked, and made sure everything was done pro... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
Stratstone, Loxley House, Little Oak Drive, Annesley, NG15 0DR, Nottingham, Storbritannien
- stratstonecustomercare@stratstone.com
- www.stratstone.com
4,2
God
30 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy for service today
Very happy for service today. Taz, Belle and Kim are amazing . High recommend. Thank you
14. april 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Very professional and faultless …Warrington Audi
Very professional and faultless Warrington Audi restored our faith in Audi dealerships after some horrendous visits to Liverpool Audi
31. marts 2026
Besvarelse fra Stratstone
Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Warrington Audi Customer Services
Besvarelse fra Stratstone
Hello Melvyn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services
Great knowledge of products & personal…
Great knowledge of products & personal attention
4. april 2026
What A Team!
Very impressed with the Team at Wolverhampton Audi for there very high standards.
31. marts 2026
Satisfied customer
The company managed to turn around our frustration with a faulty vehicle into a satisfactory experience by providing us with a brand new vehicle. This demonstrated company's great deal of integrity and accountability, they listened well to their customers and acted dilligently.
14. april 2026
Great team at Audi Oldham
Great team at Audi Oldham, listen to the customer and exceed their expectations
31. marts 2026
Very professional and courteous service…
Very professional and courteous service and convenient
1. april 2026
Reception and service staff excellent
Reception and service staff excellent, sales team unresponsive.
1. marts 2026
The whole purchase process and handover…
The whole purchase process and handover has been awful
31. marts 2026
A very good and smooth experience
11. april 2026
Unhelpful and dismissive
I purchased the premium guarantee on my car with Stratstone, with this I was told I could get my car repaired at any Strastone garage.
Staff at this branch were unhelpful over the phone. They kept offering to call me back and never did, over 4 days, clearly an excuse to not deal with my repair.
I am having to take my car to another (much more helpful) Stratstone garage which is over an hour way to get mine fixed. Which is annoying as this is my local Stratstone, which is only 10 minutes from me.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Stratstone
Hi Sherry,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone BMW Leeds.
Please email us with your details to stratstonecustomercare@stratstone.com, and we will ensure that you are contacted back.
Thank you,
Stratstone BMW Leeds Customer Services
It seems the best way to buy is in…
It seems the best way to buy is in person from the delaership, as remote sales cannot be honoured with the same experience.
1. april 2026
Gemma in service was polite…
Gemma in service was polite understanding and kept me upto date with issues in the vehicle addressed . Thanks for your great service Gemma Barker ⭐
23. februar 2026
Besvarelse fra Stratstone
Hi Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Gemma at Dealership.
Have a lovely day!
Bolton Audi Customer Services
Besvarelse fra Stratstone
Hi Adrian,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Tamworth Audi Customer Services
Being communicated with each other at…
Being communicated with each other at the show room ,to have cars thoroughly checked and anything found to be escalated to the relevant department to be completed and then checked again before being given to the customer I feel I have been let down by Audi and always had Audi Vehicles!
2. april 2026
Besvarelse fra Stratstone
Hi Punch,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Fantastic buying experience made all…
Fantastic buying experience made all the more easier by Edi our Sales Executive. He was really attentive to all my needs and was very personable. The store is in an excellent location for us, and it feels very modern. They are keen to make you feel comfortable and ensure the whole process runs smoothly and at your pace.
I couldn’t have asked for more. Great team, great brand!
10. april 2026
Besvarelse fra Stratstone
Hi Danwain,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Edi at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone
Hello Paine,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.