Great service from Robbie Henderson and Ian. Both were very knowledgeable and went out of their way to answer my questions and made the handover process good. Dealing with Robbie over the whole purcha... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff were very helpful,and problems delt with very fast ,Steven in service depth was great keeping me informed .and a pleasure to deal with picked up car paid bill in and out in ten minutes, what ef... Se mere
Virksomheden har svaret
The Health Check video was excellent and I could see in the background a modern, clean and efficient workshop. All work carried out promptly. Car was spotless on its return. Reception Desk and Service... Se mere
Virksomheden har svaret
The workshop mechanics were super and quick, but on collection of my car which was covered in bird poo and interior not so clean I felt a bit let down as previous occasion on recalls etc the mercedes... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
135 Milton St, G4 0DH, Glasgow, Storbritannien
- 0141 331 4600
4,2
God
813 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Disappointing - have forwarded my comments to the…
Have forwarded my comments to the Dealer Principal.
19. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello David,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
First class service
18. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Bookings on the telephone do not translate to yhe garage used
everyone was helpful, but the booking was for a courtesy car not a wait appointment
17. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
smart of Glasgow Customer Services
Helpful, professional, friendly - seemless transaction
Our salesman Jamie was very helpful, friendly and professional at all times. I would highly recommend Stratstone Glasgow if you are chosing to purchase a car.
13. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jamie at Dealership
Have a lovely day!
smart of Glasgow Customer Services
Great customer service from Louise
Great customer service from Louise, knows the brand and the cars. Very impressive I’ve been Audi loyal for 12 years not any more
13. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
Louise will appreciate you leaving this review - thank you!
Have a nice day!
smart of Glasgow Customer Services
The whole process was seamless and…
The whole process was seamless and quick from initial contact to leaving with my perfect car - great job.
11. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Service itself was fine however I…
Service itself was fine however I received a fine for my car being road tested through a lez zone, enquired to be told it was basically my problem, didn’t have a response as to why trade plates weren’t used when th car had no tax or mot
27. februar 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hi Kieran,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Overall the service was friendly and…
Overall the service was friendly and efficient and we appreciated being kept informed throughout
10. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello Gill,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Mhairi and Kate in the service…
Mhairi and Kate in the service department looked after me tremendously with a loan car whilst my Sclass was in for a B service
4. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
Thanks for sharing your recent experience!
It sounds like Mhairi and Kate have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
Brilliant experience with Robbie
Brilliant experience Robbie was a great help, made the whole process easy and stress free.
23. februar 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hi Louise,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Robbie at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Very easy to deal with.
2. marts 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The person dealing with my problem was…
The person dealing with my problem was personable empathic and helpful
27. februar 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Besvarelse fra Stratstone - Smart of Glasgow
Hello Richard,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Brand Customer Services
Service and MOT
Service, MOT and additional work completed to an exemplary standard. I was kept fully informed throughout the dat.
18. februar 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Really great service from Habib in…
Really great service from Habib in servicing. Provided regular updates on the progress of work being carried out out on my vehicle.
16. februar 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Good job done and all staff where very…
Good job done and all staff where very attentive.
Especially Mhairi on reception.
12. februar 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Stratstone Mercedes are a fantastic…
Stratstone Mercedes are a fantastic company to deal with, their customer service is excellent, special thanks to Mhairi who couldn’t do enough and was brilliant!!!
6. februar 2026
Besvarelse fra Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.