Although only had my Porsche Macan a week the service I have received is 10/10. From the reception team to Joseph in Sales and Ben for my masterclass today! Let's hope this continues with aftersale... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Efficient friendly service with coffee and biscuits/muffins provided. Ready on time and car cleaned.
Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... Se mere
Virksomheden har svaret
Hugely expensive repairs outside of the warranty apparently. Lack of spares available meaning the car was with them for far longer than planned. Car returned with a fault that wasn't there before. The... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
Auto Way, Ipswich Road, CO49HA, Colchester, Storbritannien
- 01206 598 209
4,5
Fremragende
168 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Paul,
We appreciate your kind words and are glad to hear that you had a positive experience.
Customer Services
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Samuel,
We appreciate your positive feedback and are glad you were satisfied with our service.
Customer Services
Professional service as always
Professional service as always. Issues explained and fixed satisfactorily within mutually agreed timeframe.
4. marts 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Stephen,
We are pleased to hear that you were satisfied with the service you received.
We appreciate your business and will continue to strive for excellence in all that we do.
Customer Services
Great experience - again.
Looked after very well by Mikayla with my recent booking at Porsche Colchester, but the whole team there are always extremely professional, efficient and friendly. Pleasure to do business with them.
4. marts 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi John,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that Mikayla provided excellent service.
We appreciate your business and value your feedback.
Customer Services
Recently moved across from another OPC…
Recently moved across from another OPC and the service has been exceptional.
21. februar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Cameron,
Thank you for your kind words.
We're so glad to hear you've had a positive experience since joining us.
Customer Services
A very smooth and professional service…
A very smooth and professional service throughout.
19. februar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Lee,
Thank you for your kind words.
We are happy to hear that you had a positive experience.
Customer Services
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Denise,
Thank you for your kind words.
We're so glad to hear you had a positive experience.
Customer Services
Heather and the team make the whole…
Heather and the team make the whole experience a pleasure from start to finish.
Highly recommend
6. februar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Jason,
We're so glad to hear you had a positive experience!
We appreciate your kind words about Heather and the team.
Customer Services
I got an appointment quickly and…
I got an appointment quickly and everything was done to a very high standard. I am so happy
30. januar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Linda,
We're delighted to hear you had a positive experience.
We strive to provide excellent service and appreciate your kind words.
Customer Services
Can’t be bothered as nothing gets done
Can’t be bothered as nothing gets done. Something is changing at Colchester porsche
31. januar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Gary,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Extremely pleased with all aspects of…
Extremely pleased with all aspects of my service visit. Porsche Colchester were polite, attentive and delivered a great value experience. Will definitely come back and recommend them.
22. januar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Sean,
Thank you for your kind review.
We are delighted to hear that you were pleased with the service you received.
We appreciate your feedback.
Customer Services
Not Value for Money
I'm aware that your service arrangement includes the collection and return my car from my house with a courtesy car, but this must be booked in advance and unfortunately this was impossible due to lack of availability. I agreed to drop the car in the workshop on the 17th of Jan and collect it on the same day. I opted for a collection on Saturday morning to avoid Friday evening rush hour traffic. However, I dropped the car on Wednesday 15th of Jan with confirmation that the car will be washed and booked for a collection at 09:30 on Saturday 18th of Jan. To my surprise I received a call late on Friday afternoon that the service was completed but no time to wash the car and it can't be collected at 09:30 due to another booking. I suggested that I could be there to collect it at 08:30, but then I was told every effort would be made to wash the car. I was there at the agreed time and the car wasn't washed, what a great disappointment. Firstly, I paid full price for the service that was supposed to include collection and return the car to my house, but this wasn't the case, and the least service "washing the car" wasn't provided either. Extremely disappointed and dissatisfied, sadly there is no alternative Porsche around the area except London.
18. januar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hello,
We understand your frustration with the inconvenience caused by the car wash delay and the lack of availability for the collection and return service.
We sincerely apologise for the disappointment this has caused.
We strive to provide a seamless and convenient service experience for all our customers, and we are committed to addressing your concerns and improving our processes.
Customer Services
From the first phone call to the hand…
From the first phone call to the hand over of my car keys. Warm sence of trust, thanks to you all especially Rebecca @service Porsche Colchester
16. januar 2025
Besvarelse fra Stratstone - Porsche Centre Colchester
Hi Steve,
We're so happy to hear you had a positive experience with our team.
Rebecca is a valuable asset to our service department and we appreciate you recognising her efforts.
Customer Services
Excellent service from a well organised…
Excellent service from a well organised operator
16. december 2024
Besvarelse fra Stratstone - Porsche Centre Colchester
Hello,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.