Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Se mere
Virksomheden har svaret
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Se mere
Virksomheden har svaret
They did not call me for any update. I called for checking the day after and over the phone I was told that the car will be ready by the end of the day. After 15 mins someone else called and told car... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
High Street, CB227QD, Harston, England, Storbritannien
- 01223 081 183
4,4
Fremragende
174 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Cambridge Customer Services
Poor experience
Poor experience - I specifically spoke to the dealership to ask about warranty repair terms for a broken down vehicle and was told that the vehicle could be taken to any approved Porsche garage for diagnostics.
On having this done at my own cost, I was told that a warranty repair could not be undertaken without bringing the (undriveable) vehicle to Porsche Cambridge - and that I would have to get the vehicle towed there at my own expense.
This was particularly galling after I specifically checked this in advance of having the vehicle recovered to the alternative garage closer to my house.
A courtesy car was not provided.
Communication was awful, with multiple assurances that I would be called back straight away but nothing heard for days. At one point I was told that the dealership didn’t know where my car was – had it been sent to Royston?!
In the second week they seemed to get a better grip on things and communication was better, although I was given hope that the vehicle would be ready on Tuesday but this was delayed to Thursday.
Could do better.
26. juni 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hi,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Porsche Centre Cambridge Customer Services
Simple MOT 10:30 to 12:20.
Didn't like having an appointment time of 10:30 and car still parked outside at 10:45.
Car not ready till 12:20 (MOT only).
Car not washed.
Had to rush for appointment in Hertford.
Thinking of changing to Porsche at Hatfield.
23. juni 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Laurence,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Roland,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Excellent Service!
Tim Cogger, workshop controller kept me upto date and even though the work which was booked in had been carried out, they noticed another error on the test drive and rectified this before delivering the car back to me.
18. juni 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hi Kal,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tim at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Teodor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Service was excellent
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do.
My only minor observation is that communication could be a touch more responsive. The staff were helpful and knowledgeable, but replies were occasionally slow. A small point in an otherwise 5‑star experience.
9. juni 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
After months of frustration with an…
After months of frustration with an intermittent PDK fault on my Panamera GTS, numerous repairs, conflicting diagnoses and significant expense elsewhere, I finally took the car to Porsche.
From the moment I spoke to Tim Cogger, the Workshop Controller, I felt I was in safe hands. Tim took the time to listen, kept me informed throughout and, together with his technicians, approached the problem methodically and professionally.
Rather than guessing or recommending major components, they carried out detailed diagnostics, identified the root cause and resolved the issue. The car now drives better than it has in a very long time.
The technical expertise was outstanding, but what really stood out was the personal service, communication and genuine desire to help. A huge thank you to Tim and the technicians for restoring my confidence in both the car and the Porsche brand.
Highly recommended.
2. juni 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Daniel,
Thanks for sharing your recent experience!
It sounds like Tim has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Porsche Centre Cambridge Customer Services
All my service work at Cambridge has…
All my service work at Cambridge has been completed meeting my high standards, with the customer service always being great.
18. maj 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Porsche
Porsche - Cambridge
Booking my car in was easy, loan car was waiting for me, work was completed really quickly and pick up was seamless. Aftersales Manager Dan Hart runs a fabulous team. A pleasure to deal with - thank you!
14. maj 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Neil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Aln,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Tracey,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good all round service and experience.
8. maj 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Excellent service and communication
Excellent service and communication, Tom was really helpful and kept me informed throughout.
24. april 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Jason,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello.
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
All staff were efficient and welcoming…
All staff were efficient and welcoming especially Nick the service advisor who exceeded my expectations.
13. maj 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello,
Nick will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Cambridge Customer Services
Great service and communication…
Great service and communication throughout the process of getting my car back on the road.
24. april 2026
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
A great dealership.
We were blown away by the level of professionalism and expertise displayed by this Porsche dealership. We were made to feel at ease, nothing was too much trouble. Out of five stars , I give the six!!
1. december 2025
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Porsche Centre Cambridge
Hello Neil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
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