Mini Siverlink has a brilliant customer care, they take time to explain and have great empathy with customer. All the staff from service manager Mark to Liam tech engineer and Calton from BMW to Paul... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought my first car through this garage recently, and had a good experience with the team there. Guy called Olly was great when it came to finding the right car to fit my travelling needs and answer... Se mere
Virksomheden har svaret
Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... Se mere
Virksomheden har svaret
Visited showroom enjoyed test drive and received offer to buy car under part exchange Advised salesman offer was slightly low but may be accepted subject to satisfactory insurance quote to be che... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
The Silverlink, NE28 9ND, Wallsend, Storbritannien
- 0191 234 7608
4,9
Fremragende
167 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service. The staff at Stratstone really took the time to understand what i wanted from the car, and found me the best car and deal to suit my budget. Great experience at Stratstone Mini Tyne Side. I am very pleased with my new car.
25. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hello Barbara,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
As stated in previous
23. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Audrey,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Staff at Stratstone Mini are great…
I have dealt with Stratstone Mini for a number of years & have always found the staff to be kind, courteous & helpful. Thank you
20. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Josie,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
First class service as always very…
First class service as always very helpful and friendly staff greeted at the door and guided through the procedure very easily make thanks to the staff at Stratstone‘s thanks again
19. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi James,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Excellent service with reception staff…
Excellent service with reception staff and car dealt with quickly and professionally.
Delighted with the work carried out.
Thank you
Claire
16. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Claire,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Besvarelse fra Stratstone - MINI Tyneside
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
One happy customer a pleasure to do…
One happy customer a pleasure to do business with this Company
10. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Lesley,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
over the moon with service & car
Previously bought cars with Mini through Gary. Bought my brand new Mini through Paul this time, designed in house and absolutely delighted with the service, as well as the car itself. Couldn’t be happier!
4. marts 2022
Uopfordret anmeldelse
Besvarelse fra Stratstone - MINI Tyneside
Hi Olivia,
Thank you for taking the time to leave us this fantastic review!
We strive to provide excellent customer service at the MINI branch in Tyneside.
Thanks again!
Customer Services
I was about to drive from Newcastle to…
I was about to drive from Newcastle to London when my engine function light came on…. I popped into Stratstone Mini, on the off chance, and they saw me straightaway.
Such lovely , kind , helpful and professional staff.
Well done to all of them, especially my mini technician.
I had a safe journey home, as well as peace of mind !!
Thank you again 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻
4. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Karen,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Besvarelse fra Stratstone - MINI Tyneside
Hi David,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
I had my Mini JCW serviced and Abbie…
I had my Mini JCW serviced and Abbie provided and excellent and friendly service. Thank you to all the team.
3. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
HI Rebecca,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Great experience
Great experience, honest and professional sales executive. Delighted with my new mini.
3. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Jacqueline,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Great service everyone very helpful
3. marts 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Iris,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Excellent service from the outset
Excellent service from the outset. Car was competitively priced and was well worth the 300 mile round trip to collect.
I would definitely use this dealership again, despite the distance.
22. februar 2022
Besvarelse fra Stratstone - MINI Tyneside
Hello Samuel,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Amazing customer service. Fantastic experience
Amazing customer service. I was given a demonstrator car for two months until my car landed. It helped minimise the complications of selling my previous car in time! Made the whole thing so much less stressful. They also kept contant communication regarding the status of my order. Given the current circumstances with the pandemic, they still went above and beyond to ensure the experience was as straightforward as possible. I’ve already, and will continue to recommend the dealership to friends and family.
21. februar 2022
Besvarelse fra Stratstone - MINI Tyneside
Hello Ellie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the MINI branch in Tyneside.
Have a lovely day!
Customer Services
Besvarelse fra Stratstone - MINI Tyneside
Hi Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Besvarelse fra Stratstone - MINI Tyneside
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Trustworthy service with a smile.
11. februar 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Rachel,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Besvarelse fra Stratstone - MINI Tyneside
Hi Angela,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Mini staff always helpful and brilliant…
Mini staff always helpful and brilliant service, thank you
11. februar 2022
Besvarelse fra Stratstone - MINI Tyneside
Hi Jacquie,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.