Purchased a car from AJ and he was really helpful and professional. Top class service! I have contacted him several times since and he has been really helpful. All the staff have been very helpful. If... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... Se mere
Virksomheden har svaret
We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... Se mere
Virksomheden har svaret
Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
Wetherby Rd, HG3 1DH, Harrogate, Storbritannien
- 01423 449990
4,3
Fremragende
202 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I booked my daughters car in for Service - Great customer care and service
I booked my daughters car in for service and it was completed very quickly. Everyone was friendly, both Richard and Jeremy were very helpful and efficient. Would have no issues recommending Stratstone to anyone.
Joe Kissane
19. januar 2022
Besvarelse fra Stratstone - MINI Harrogate
Hi Joe,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
A great team
A great team, nothing too much trouble from start to finish. Definitely recommend took all the stress out of buying a car. A relaxed, no pressure approach !!
16. januar 2022
Besvarelse fra Stratstone - MINI Harrogate
Hello Robert,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
I do enjoy the experience of having my…
I do enjoy the experience of having my car serviced and maintained here.
They are always great.
16. januar 2022
Besvarelse fra Stratstone - MINI Harrogate
Hi Clare,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
The staff in the service team here are…1st service
The staff in the service team here are helpful and friendly. The service is prompt and I liked getting the service technicians video.
Overall, very satisfactory
15. januar 2022
Besvarelse fra Stratstone - MINI Harrogate
Hello,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Purchase experience very smooth
13. januar 2022
Besvarelse fra Stratstone - MINI Harrogate
Hi Jason,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Excellent customer service
11. januar 2022
Besvarelse fra Stratstone - MINI Harrogate
Hi Eileen,
We are delighted to see such a positive review.
Have a great day!
Customer Services
Besvarelse fra Stratstone - MINI Harrogate
Hi Stephen,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Highly Recommend 5 Star Service
Stratstone Mini and the team provided us with a great experience in purchasing our new Electric Mini Collection and we wouldn’t hesitate to Highly recommend them.
1. januar 2022
Besvarelse fra Stratstone - MINI Harrogate
Hi Jo,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
New Mini Cooper S Exclusive
On the whole buying a new car from the Harrogate Stratstone Mini dealership was a painless, pleasurable experience. Only slightly let down by a couple of failures in communication!
29. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi Mike,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
The service team at Mini Harrogate are…
The service team at Mini Harrogate are great. Welcoming, friendly and efficient. They made the mot and service stress-free.
23. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Very good service.
15. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi,
Thank you for choosing the MINI branch in Harrogate!
All the best!
Customer Services
Collection of New Mini Cooper
Andy was very helpful and all went smoothly with collection of my new car on Sunday
14. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi John,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Professional and friendly
Fabulous team. All friendly, approachable and professional, from booking in (thanks ryan) to dropping my car off and collecting courtesy car. Mot was done within time stated and car was cleaned inside and out - thanks richard and Jeremy. Will be back for a service next year!
14. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hello Lizlou,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Stratstone Harrogate
We recently purchased a mini from Stratstone Harrogate and had a great experience with Ed who sold the car to us. Also with the team in the showroom who were extremely welcoming. Highly recommended.
10. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi Deborah,
Thank you for giving the MINI branch in Harrogate such a great review!
It really means a lot to us.
Thanks again!
Customer Services
As always an excellent service
As always an excellent service, staff extremely helpful considerate friendly and polite, couldn’t ask for more 👍
7. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi Sophie,
Thank you for giving the MINI branch in Harrogate such a great review!
It really means a lot to us.
Thanks again!
Customer Services
Super Team
Over the years Stratstone Mini Harrogate have maintained a high level of customer service. The team are always welcoming, friendly and helpful. Thank you!
4. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi Mrs Diclemente,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Well done Mini
I’ve been buying minis for over 7 years now and this time around was just as good an experience as on previous occasions. On day one I dealt with Ed when going in for a quote and he made that very straight forward and easy, no messing or attempts at wheeler dealing (which puts me off going shopping for a car). He was thorough in going over all the details of the car and the figures and, from order date to delivery day he kept in touch about progress. Lewis then helped me with finalising some documentation when Ed was busy and he was a pleasure to deal with, very down to earth, professional, courteous, thorough, and nothing was too much trouble. It was the same when I went back to collect my new car, Lewis was there and helping Jordan to tie up all the paperwork and that was all very easy. Jordan took a lot of time out to help me with all of the features on the new car, all of my questions and she was very friendly and put me at ease. The whole experience was stress free and relaxed. I find the whole team at Stratstone Mini very approachable and welcoming and patient. Thank you Mini!!
1. december 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi Joanne,
We are happy to see that your recent visit to the MINI branch in Harrogate has been a positive one!
The branch is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Customer Services
Jordan
Jordan, and my contact with Mini, was excellent from start to finish. I'd never met Jordan or visited the branch before ordering my new Mini, which was a big step for me. Jordan helped me to get my dream car within my budget and she put me at ease throughout the process. She was always lovely, helpful and friendly. She'd be in regular email contact to update on progress. I came on Wednesday to collect my car, the whole process took less than one hour and was very efficient. My Mini was in the display room prepped and ready to go. I have the new Mini Convertible in Zesty Yellow and I'm blown away by how beautiful this car is. It's definitely a head turner and I've had so many amazing comments about this. Thank you Mini- 5 stars from me!
27. november 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi,
Thank you for reviewing your experience at our MINI branch in Harrogate.
It sounds like Jordan has done a fantastic job helping you
I'll be sure to pass your kind review on to her, she'll appreciate this a lot.
Thanks again!
Customer Services
My car is nearly 10 years old
My car is nearly 10 years old, I still use the Stratstone dealer in Harrogate for my servicing and MOT. The customer experience is first class. From the moment you are greeted through the front door, to collecting your car at the end of the day.
23. november 2021
Besvarelse fra Stratstone - MINI Harrogate
Hi Steph,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Besvarelse fra Stratstone - MINI Harrogate
Hello Joseph,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.