I have been a customer of Stratstone Derby since 2002, and without a doubt, Tim is the best person I have ever dealt with there. From the moment I ordered my MINI, Tim was absolutely fanta... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased a JCW Mini at Stratstone Mini Derby,initially all going well, until my px finance company called me to let me know my payments were in arrears! When I called Stratstone Mini Derby to ask wh... Se mere
Virksomheden har svaret
First class service from Chloe, Matt and Grace on the purchase of new Countryman from Stratstone Mini Derby. Chloe Douglas called me within minutes of sending enquiry via CarWow and we discussed a g... Se mere
Virksomheden har svaret
Our experience at Mini Derby has been absolutely brilliant. The cars are great quality with a fantastic spec. Chloe is amazing to deal with, giving us fantastic customer service and making the experie... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
Sir Frank Whittle Road, DE21 4LT, Derby, Storbritannien
- 01332 413919
3,7
Middel
123 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible customer service
I saw a used mini online and rang Stratstone Mini Derby to enquire about a test drive. Spoke to a salesman twice about the vehicle and he said it would be ready to test drive at the weekend. I arrived first thing Saturday morning and spoke to a salesman and took the car on a test drive. I loved it and wanted to buy it. I went back into the dealership to sort the finance out and was then told, in a rather blasé manner, that the vehicle had actually been sold the night before as someone had put a deposit down. I was never offered the chance to put a deposit down. I expected a lot more from a mini dealership. The worst thing was, they really didn’t care. Terrible experience.
17. november 2019
Uopfordret anmeldelse
Besvarelse fra Stratstone - MINI Derby
Hi Helen,
Thank you for your review,
I am truly sorry to hear of the disappointment you have experienced at one of our dealerships, I appreciate this must have been frustrating for you. We will ensure that this feedback is passed over to the management team to ensure that they are aware and can address any training needs within the branch.
However if you would like any assistance with finding an alternative vehicle, or if there is anything else we can help with please do not hesitate to contact us via service.followup@pendragon.uk.com
Take care,
Emily - Customer Service Specialist
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.