Levein and Sarah put the customer first and sticking with Stratsone JLR has been a no brainer for me. They've also taken on some staff from the recently closed Rockar garage which means I'm dealing wi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Terrible, you get better service buying a can of coke than from Stratstone London. There are no admin staff to pick up the phone so booking in your car takes around 2 weeks if you call 20 times a day.... Se mere
Virksomheden har svaret
On a trip over from Germany, where I live, my Velar suddenly decided to show a red engine problem light 🤯. Managed to crawl the car to Statstones Tottenham workshop where Keeley and her team did thei... Se mere
Virksomheden har svaret
Manufacturer recall for airbag. Booking with Land Rover Tottenham was simple, communication excellent and car promptly picked up and returned on the same day with complimentary wash. Very pleased and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
Leeside Road, Leeside Road, N17 0QJ, London, England, Storbritannien
- 020 8808 6191
4,4
Fremragende
185 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
5 star service from Levein and Gary
5 star service from Levein and Gary. Remarkable service to be fair since I bought the car from Kyle and still years later the service is no stress no hassle and I’d recommend Range Rover to all.
Thank you. 🙂
19. november 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hello Fred,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Outstanding Service and Customer Care at JLR Stratstone Tottenham
This was my second time taking my car to JLR Stratstone Tottenham for a service, and once again, the experience was excellent. I originally discovered this gem of a service centre by chance, having first bought my car from Rockar. While Rockar made a great show of their client focus during and after the sale, the after-sales service at JLR Stratstone Tottenham is, in my experience, far superior. Their team truly sets the standard for customer care.
A special shout-out to Keeley Hobart, who looked after me today. When I dropped off my car, she clearly explained what would be done, the timelines, and was eager to answer any questions. Her excellent communication and helpful attitude made the experience smooth and reassuring. Thank you
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hello, Edgemi
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Great Experience from Start to Finish
This was my first time servicing my Jaguar with Stratstone Tottenham, and everything went smoothly from start to finish, no issues at all. However, I was a little disappointed that my car wasn't cleaned inside or outside. It could be that it wasn't really dirty to start with, but it wouldn't have been nice. Big thanks to Gary and Omar for the collection and delivery, both were friendly, professional and they deserve a 5 star rating. I would recommend this service, but just remind them to bring your car back cleaned.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi,
We're happy that your first service with us went smoothly.
We appreciate your highlighting the professionalism of the collection and delivery team.
We've noted your feedback regarding the car cleaning and will consider it for future service enhancements.
Thank you for recommending our service.
Stratstone Customer Services
Feel Good
I recently visited the service center for a car security enhancement, and I had a really pleasant experience. The service executive (a lady whose name I unfortunately didn’t catch) explained the work clearly, including the tasks involved and the time required. Since there was about an hour’s waiting time, she kindly suggested I take a walk along the nearby river. It turned out to be a beautiful and refreshing morning walk, which made the wait enjoyable.
To my surprise, the team also gave my car a wash, which was a thoughtful touch. A couple of my additional inquiries were answered to my full satisfaction, showing their commitment to customer service. Finally, my car was handed back to me with a warm smile, which made the experience feel even more personal and welcoming.
Overall, the service center went above and beyond, turning what could have been a routine appointment into a genuinely pleasant experience. Highly recommended!
30. august 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hello,
We're happy to hear that you had a pleasant experience during your car security enhancement visit.
We appreciate your positive feedback regarding the clear explanation of work, the thoughtful suggestion for a walk, the car wash, and the helpful answers to your inquiries.
We are glad you enjoyed your experience and thank you for recommending us!
Stratstone Customer Services
Professional, efficient and courteous.
Professional, efficient and courteous staff.
Oz was fantastic... went above and beyond to ensure I had all the information and documentation I might need. He also took time to discuss my requirements and to forward plan. The receptionist and mechanic were also very helpful and respectful. Had previously visited an authorised dealer in Essex and was not impressed... it was a great decision to go to Stratstone Tottenham instead. The entire staff team here should be commended for their customer service, kindness and knowledge.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hello Rebecca,
We appreciate you sharing your experience.
We're happy to hear that Oz provided professional, efficient, and courteous service.
It's great to know that you received all the information and support you needed and that our staff was helpful and respectful.
We value your feedback.
Stratstone Customer Services
Good service
Always a smooth experience. Good communications from Tottenham and Garry is the friendly, efficient face I see when collecting and returning the car.
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Deborah,
It's great to know that Garry's communication was helpful and that you found the service efficient and friendly.
Thanks for your feedback.
Stratstone Customer Services
Upon my arrival Sarah and Oz.
Upon my arrival, I was instantly acknowledged and aided by two individual they were Sarah Dicrosta-Hunter and Ozten Huseyin. (Cant thank you enough Sarah)Outstanding customer service of [
Stratstone - Land Rover Tottenham Service Centre]. Excellent service; very polite; I'm happy with the work done on my LandRover Discovery sport and highly recommend it to others. Thank you very much, [Stratstone - Land Rover Tottenham Service Centre].
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hello Mrs Satnam,
We appreciate you taking the time to share your positive experience.
We are happy to hear that you were acknowledged and aided upon arrival and that you were happy with the service on your Land Rover Discovery sport.
We appreciate your recommendation.
Stratstone Customer Services
Excellent service
Excellent service , professional , courteous and on time . Thank you to all the team - Omer , Aziz , Shantelee, Sarah for your efforts .
13. juni 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi,
We're happy to hear you received excellent, professional, and courteous service that was on time from the whole team.
Stratstone Customer Services
Amazing service!
Amazing service, great customer service, friendly, professional staff. Thanks
30. maj 2025
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Katt
We appreciate you taking the time to leave us this amazing review!
We're so glad to hear you had such a positive experience with our team.
Stratstone Customer Services
Great attentative service from Oz.
23. maj 2025
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Andrew,
We appreciate you taking the time to review us!
I am very pleased to hear that Oz handled everything to your satisfaction.
Enjoy your day!
Stratstone Customer Services
Efficient, Professional,Quality, Courteous.
Always super efficient, professional and courteous. Nothing is too much trouble.The team at the service centre and Peter who picks up and delivers are excellent ambassadors for their business and the brand.
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Niall,
We appreciate your kind review.
We're delighted to hear that you were happy with the efficiency and professionalism of Peter.
We appreciate your feedback and hope to see you again soon.
Stratstone Customer Services
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Suleyman,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Customer Services
Good Service all round
From drop off to collection I was kept updated by the service team.
13. maj 2025
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Tim,
We appreciate you taking the time to share your positive experience.
Stratstone Customer Services
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Tim,
We appreciate your kind words and are glad to hear that you found our communication helpful.
Stratstone Customer Services
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Zoe,
Thank you very much for leaving a 5* review.
Have a great day!
Stratstone Customer Services
Flawless Experience !
Top service provided by Land Rover Stratstone in Tottenham . From the moment we book for the service we got a quick response , almost immediate booking day and they always keep us informed , following up with a detailed video inspection and results! A pick up service and delivery back at our address by Peter was in time and gave us enough time to organise our self to be at home in time .
Thanks amazing service
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Stefano,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you were so impressed with the service you received from Peter.
We are committed to providing excellent customer service and appreciate your feedback.
Stratstone Customer Services
Kylie the receptionist = legend
Kylie the receptionist = legend! Super helpful/friendly & knew her stuff. Service incomplete (boo!), but she sorted free collection/drop-off like a boss. Thanks, Kylie!
6. maj 2025
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Vinay,
We appreciate your kind words about Kylie! It's wonderful to hear that she provided such excellent service.
We're sorry to hear that your service was incomplete, but we're glad Kylie was able to help you with a solution.
We value your feedback and will use it to improve our services.
Stratstone Customer Services
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Esat,
We appreciate your kind words and are glad to hear that you had a positive experience with our service.
Stratstone Customer Services
I was dealt with very professionally…
I was dealt with very professionally and the staff were most helpful.
30. marts 2025
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Peter,
Thank you for your kind words.
We are happy to hear that you had a positive experience with our staff.
Stratstone Customer Services
Everything I needed done was completed…
Everything I needed done was completed and I was kept informed of progress throughout. The staff are friendly and accommodating and patient. Even if there are hiccups they go out of their way to resolve things as soon as possible.
15. april 2025
Besvarelse fra Stratstone - Land Rover Tottenham Service Centre
Hi Mr Middleton,
We are so happy to hear that you had such a positive experience.
It's wonderful to know that you were kept informed throughout the process and that our staff was able to provide you with the friendly and accommodating service you deserve.
We appreciate your kind words and will continue to strive for excellence in all that we do.
Stratstone Customer Services
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