Stratstone - Jaguar Reading Anmeldelser 

3
TrustScore 3 ud af 5

2,8

Bennet Road, Reading, RG2 0QX Berkshire, England, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Bilforhandler
  2. Synshal
  3. Bilproducent
  4. Automekaniker
  5. Olieskift
  6. Brugtvognsforhandler

Skrevet af virksomheden

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Skrevet af virksomheden

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktoplysninger

  • Bennet Road, Reading, RG2 0QX, Berkshire, England, Storbritannien

  • 01183 913 616

2,8

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(3)

4.363 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

My Jaguar has another recall that needs…

My Jaguar has another recall that needs to be completed yet the dealership now charge £35.00 to collect the car.

2. juli 2026
Uopfordret anmeldelse
Stratstone - Jaguar Reading-logo

Besvarelse fra Stratstone - Jaguar Reading

Hi Chris,

Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services

Bedømt til 1 ud af 5 stjerner

Paint damage from MOT service

Had a MOT on my Jaguar XF , the next day I noticed bodywork damage. I Informed Jaguar the next day. Then raised the complaint a further five times on there USELESS complaints system, Had a email in January saying that' Customer Service is their top priority' and someone would contact me in 48 hour. They didn't. Sent a email on the contact page on the Jaguar website, only for ' Error' to flash up. Rang Stratstone, put through 3 times, eventually got through to Jag Head Office, spoke to a lady who sent a email on my behalf to the General Manager. That was two weeks ago. Raised this complaint over 6 months ago. Very Poor customer service. In the meantime I'm getting emails inviting me to try out the new Land rover. I'm sure if I rang them I wouldn't have any trouble speaking to someone if I said I wanted to by one !

18. september 2025
Uopfordret anmeldelse
Stratstone - Jaguar Reading-logo

Besvarelse fra Stratstone - Jaguar Reading

Hi Jeremy,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint. Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back. Again, I do apologise for any inconvenience this may have caused. Stratstone Brand Customer Services

Bedømt til 1 ud af 5 stjerner

Hoping someone will reply/call back as…

Hoping someone will reply/call back as jlr is ignoring my emails.
I was charged £1652 to fix my satnav but they were unable to complete the task and have left me to fend for myself even though they charged me in full for a job they did not complete. I'm seeking a refund so I can find an alternative solution, i.e. 3rd party carplay.

16. maj 2025
Uopfordret anmeldelse
Stratstone - Jaguar Reading-logo

Besvarelse fra Stratstone - Jaguar Reading

Hi Vijay,

Thank you for getting in touch.

We strive to always deliver 100% to our customers, so we're sorry to hear that you have had a one-star experience with us.

Please would you be able to email service.followup@stratstone.com so that we can investigate this further.

Thank you,
Stratstone Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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