Fantastic customer service from Jamie, professional, friendly, and couldn’t have been more helpful in finding the exact car I wanted for the right price. Love my mini! 😊 Thanks Jamie.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... Se mere
Virksomheden har svaret
Took my car in for a service on saturday morning, after booking it in with the service receptionist we left to go shopping. 10 minutes later I received a call to say the service wasn't due until nex... Se mere
Virksomheden har svaret
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
Citadel Way, Hull, HU9 1TQ, Hull, Storbritannien
- 01482 601136
4,7
Fremragende
456 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always extremely helpful work carried…
Always extremely helpful work carried out to a high standard staff always present
6. oktober 2022
Besvarelse fra Stratstone - BMW Hull
Hi David,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
The service team were very helpful as usual.
The service team were very helpful as usual and provided me with a modern loan car. Very good service!
7. oktober 2022
Besvarelse fra Stratstone - BMW Hull
Hi Mr Silver,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
very helpful and friendly staff.
30. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Fantastic Service! Stratstone BMW Hull
Acquired my new BMW X4 from Stratstone BMW Hull, they were an absolute pleasure to deal with, professional and went above and beyond to help make the transaction easy, hassle free. Will continue to buy cars from this excellent dealership
1. oktober 2022
Besvarelse fra Stratstone - BMW Hull
Hi Craig,
Thank you so much for reviewing your recent experience with the BMW branch in Hull.
It’s great to hear you’ve had a positive experience.
Take care,
Customer Services
Excellent service provided!
Excellent service provided!
Attention to detail, with thorough resolution.
23. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi Rupinder,
We are delighted to see such a positive review.
Have a great day!
Customer Services
Excellent service
Excellent service. I was kept informed of progress and the car was reafy for collection by 4:00 pm as requested.
26. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Excellent Service
First class service looked after well informed at every stage. Mini delivered back to me after being washed and cleaned.
Have never been looked after so well Allison member of the reception staff was great.
Would highly recommend BMW (Mini)
21. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi Betty,
We are happy to see that your recent visit to the BMW branch in Hull has been a positive one!
The branch is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Customer Services
We went in for a major service and were…
We went in for a major service and were made very welcome. Kirsty was really efficient and friendly, offered a drink. Very pleasant experience.
22. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi Mrs Jarman,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Great service experience.…
Recently had my car serviced for the first time and had a very easy experience throughout. My car was collected and returned to my home all nice and clean inside and out! I was kept informed during the whole process by Rui Carvalho-Pereira from sending me a video to speaking to me to explain a few things. From booking in with Charlotte a few months ago to having my car delivered back to me it was a very easy and professional process.Easy online payment too. I am delighted with the service I received from Stratstone in Hull service department. Thank you!
12. september 2022
Uopfordret anmeldelse
Besvarelse fra Stratstone - BMW Hull
Hello Diana,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the BMW branch in Hull.
Have a nice day!
Customer Services
Friendly and professional service
Very friendly and professional on the service desk and the car was ready early and washed and vacuumed for collection.
15. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi Peter,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Besvarelse fra Stratstone - BMW Hull
Hi Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Really good service from Kirsty
8. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi Mr Cook,
We are delighted to see such a positive review.
Have a great day!
Customer Services
Nice and patient service
Nice and patient service with detail explanations about my Mini Cooper. The old car functions well now.
6. september 2022
Besvarelse fra Stratstone - BMW Hull
Hi Chi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Best Car Sales Experience, Recommend to Anyone
Starting from when i entered the dealership, William H approached me and sat me down to discuss the car i had in mind. He got an idea of what BMW 3 series that were available and quickly got the car i chose round for me to see. The car was stunning from day 1 and still to this day. Will then sat with me showed me round the car, the features it had and all comfort buttons. He also came out with me on the test drive which i recommend for anyone who has a lot of questions like i did. William was very approachable friendly and helpful with his knowledge about cars. Once we arrived back at the dealership we sat down, i was also offered details on how i could part exchange my vehicle, for the age it was i was well happy with the value i was given. I also chose to get the ceramic coating which i would also recommend to everyone because it brings out a deeper colour of the car and feels smooth as anything; and you also get a free cleaning kit which is handy because I now can wash my car myself every time. The best bit for me was the peace of mind knowing i have the BMW warranty which just puts me at ease on every journey and shows the reliability of the car. Even the aftercare is amazing, William H as well as other staff always offers to help and answers any questions i have. The process of buying and exchanging cars was quick as anything and hassle free. I'd definitely buy from there again for the service and friendliness of their staff. Thank you once again William Houldridge for the service you provided.
5. september 2022
Uopfordret anmeldelse
Besvarelse fra Stratstone - BMW Hull
Hi Bilal,
Many thanks for your review.
William works hard to make sure his customers are well looked after. He'll be very pleased to hear that he managed to help you with your purchase.
We hope to see you soon!
Stratstone Customer Services
Besvarelse fra Stratstone - BMW Hull
Hi Gary,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
Great experience buying our new car…
Great experience buying our new car from will at the hull showroom. We knew what we wanted and will made sure we got it. We are extremely happy with our new purchase and will definitely be going back for our next car.
15. august 2022
Uopfordret anmeldelse
Besvarelse fra Stratstone - BMW Hull
Hi Gavin,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the BMW branch in Hull.
Have a nice day!
Customer Services
Car booked in for Trackstar problem
Car booked in for an intermittent problem with the fobs on the Tracker system recently coded to my new M4.
Excellent level of service from start to finish, from the initial phone call to picking up my car - all tested, working, and valeted like new.
24. august 2022
Besvarelse fra Stratstone - BMW Hull
Hi Michael,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Mini service and MOT
Mini service and MOT, very helpful, efficient and a pleasure to deal with.
18. august 2022
Besvarelse fra Stratstone - BMW Hull
Hi Tony,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Always an excellent service
Always an excellent service, very helpful staff, friendly and eager to help and advise when needed. Mechanics were professional, quick, and efficient. Its nice to know that you can still get helpful and reliable people. Many thanks to the staff who helped me out yesterday (wont mention names)
11. august 2022
Besvarelse fra Stratstone - BMW Hull
Hi Phillip,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the BMW branch in Hull.
Have a lovely day!
Customer Services
My car was due in for a service
My car was due in for a service. The staff were very helpful and courteous. The showroom was very clean and tidy. Although when asked which contact I wanted to be contacted on, they contacted my carer instead of contacting myself, but luckily this was not a problem.
6. august 2022
Besvarelse fra Stratstone - BMW Hull
Hello Helen,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.