I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Se mere
Virksomheden har svaret
Lokation
Skift lokationBMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Se mere
Virksomheden har svaret
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Se mere
Virksomheden har svaret
We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Storbritannien
- 01246 208681
3,5
Middel
301 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
excellent service
excellent service. able to supply and fit washer headlamp nozzles at short notice and car ready very quickly. also reasonable cost too. very happy.
2. juli 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Anthony,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Recall
My X3 was recalled for micro processor up grade. I was given an option of service dates. The staff were professional and friendly
29. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hello Howard,
At the BMW branch in Chesterfield we sincerely value your review.
Thanks for such a positive rating!
Take care,
Customer Services
From the initial phone call to the…
From the initial phone call to the actual visit, arrangements around the work to be done, and a courtesy car, my experience with Stratstone was first class. Well done, team Stratstone |(especially Zoe on reception).
25. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Robert,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the BMW branch in Chesterfield.
Have a lovely day!
Customer Services
This is my second purchase from…
This is my second purchase from Stratstone-BMW Chesterfield and will not be my last due to the great customer care and obviously lovely cars would not hesitate to recommend and finally a special mention for Dean who has dealt with both purchases
18. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Derron,
Thank you for your 5* rating and recommendation!
We really appreciate you taking the time to post about your experience.
Thank you again and have a great week,
Customer Services
EXCELLENT SERVICE
17. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Mr Smith,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Absolutely perfect experience
Absolutely perfect experience. From start to finish with my service and MOT, Carly in the Stratstone Mini servicing department was ace. Crystal clear communication, fun and easy to chat to, answered all my questions and went above and beyond all the way around. The technicians delivered a great video breaking down the issues I had and were easy to understand and work with. Could not recommend more.
17. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Jack,
Thank you for taking the time to leave a positive rating.
We really appreciate your recommendation and hope to see you again!
Have a lovely day,
Customer Services
Took my Mini for a service/ mot
Took my Mini for a service/ mot . Courtesy car waiting, good communication and video sent of work and checks being carried out with clear explanation of what they were checking. Very helpful and friendly. Even had a courtesy car wash 😀very happy!!
14. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hello Paula,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Besvarelse fra Stratstone - BMW Chesterfield
Hi Azad,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Highly recommended
14. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi,
We’re very grateful for your 5* review and recommendation, thank you!
Have a lovely day,
Evans Halshaw Customer Services
Excellent customer services
10. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Ion,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Carly who dealt with my car was…
Carly who dealt with my car was brilliant and couldn't have been more helpful. Thank you 😊 Nice valet job too.
9. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Joanne,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
A Good Experience
It is always a pleasure to go into Mini at Stratstone in Chesterfield. The kind and efficient welcome together with the good work done by the technicians and the car is cleaned and gleaming for collection.
2. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Besvarelse fra Stratstone - BMW Chesterfield
Hi Paula,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
Satisfied Customer
Any issues have been resolved and we are now happy with the Customer Service and the Quality of the Car.
1. juni 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Josephine,
Thank you for the review!
Your positive rating means a lot to us here at the BMW branch in Chesterfield.
Customer Services
Besvarelse fra Stratstone - BMW Chesterfield
Hi Rosalind,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Stratstone BMW Chesterfield Bodyshop
I had an accident in my BMW X3 and my car was recovered in to Stratstone BMW Chesterfield Bodyshop. They could not have been more helpful and they kept me informed all the way through the process and repair. Nicola O Brien was so professional and ensured the repair was seamless and worry free for me from start to finish. She’s an asset to your Company. It was so nice to get my car back - it’s like a brand new car and is absolutely gleaming. Great service after a traumatic accident. Thankyou!!
28. maj 2022
Uopfordret anmeldelse
Besvarelse fra Stratstone - BMW Chesterfield
Hi Nicola,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Besvarelse fra Stratstone - BMW Chesterfield
Hi Ozan,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
100% Satisfaction
Great service overall.
Jonathon the salesman was true to his word.
Always rang when he said he would. Got a lovely series one BMW for our daughter so we are all very happy!
25. maj 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Lisa,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
I had a first class experience and the…
I had a first class experience and the staff were very polite and friendly.
21. maj 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Mr Pinkerton,
Thank you for the review!
Your positive rating means a lot to us here at the BMW branch in Chesterfield.
Customer Services
Besvarelse fra Stratstone - BMW Chesterfield
Hi,
Thank you for your positive review.
Have a great day!
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.