I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Se mere
Virksomheden har svaret
Lokation
Skift lokationBMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Se mere
Virksomheden har svaret
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Se mere
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We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Storbritannien
- 01246 208681
3,5
Middel
301 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
End of warrenty check and service.
End of warrenty check done,both
back doors sticking, l pointed this out before service and a new gas strut is ordered under
warrenty for the left hand door.
But the right hand door still sticks as well.
19. januar 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hello Eric,
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Customer Services
Welcomed by warm and friendly…
Welcomed by warm and friendly receptionist, booked vehicle in for MOT, and in reception area for return of car. Generally good service
11. januar 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Patricia,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Exceptional service from inception…
Exceptional service from inception through to collection
9. januar 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Lauren,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Brilliant service at Chesterfield Mini.
8. januar 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi James,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Martin was so helpful and polite
Martin was so helpful and polite. Brilliant service from start to finish. Extremely satisfied with our BMW purchase from Chesterfield. Would highly recommend.
Thanks again!
3. januar 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hello Emma,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Has always a great experience this is…
Has always a great experience this is my fourth BMW
2. januar 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Paul,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Highly recommend
Highly recommend, very straightforward, not pressured or pushy and really happy with the vehicle Thank you
1. januar 2022
Besvarelse fra Stratstone - BMW Chesterfield
Hi Tracy,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
You can’t beat stratestone chesterfield…
You can’t beat stratestone chesterfield for there service, they are the best.
31. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Mark,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
An excellent experience with Stratstone…
An excellent experience with Stratstone Chesterfield and would be very happy to deal with them again. Friendly and professional sums up the service provided
29. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi David,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Faultless service received from BMW and…
Faultless service received from BMW and in particular Reece. Easy process, no pressure to purchase, easy 5 stars.
16. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hello Lauren,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Excellent service
Excellent service, great team, will be a customer of theirs for many years to come. Effortless purchase and fantastic handover.
15. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Mr Hughes,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Great service at BMW yesterday
Great service at BMW yesterday, calling out Jessica Smith!
14. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Pam,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
First class service from everyone…
First class service from everyone involved at the Chesterfield branch
11. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Chris,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Besvarelse fra Stratstone - BMW Chesterfield
Hi Nina,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
My car was booked in to be collected…
My car was booked in to be collected from my home at 8.30 , the weather was quite bad on the morning, so expected them to arrive bit later, got to 10.00am no one arrived , decided to call them o ly to be told they had cancelled due to the weather. No one had informed me of this , yet they made the decision not to collect at 8.00am . To be contacted and kept informed would have been nice . Had to re-book my service which has now been done . Will probably go elsewhere next time .
8. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Teresa,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership – I will ensure that this is addressed internally.
Thank you,
Customer Services
Friendly helpful service
Friendly helpful service. Happy to drive from Sheffield to Chesterfield to avoid being fleeced!
7. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Very helpful and quick service.
4. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Michael,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
Rear right indicator failed
Rear right indicator failed. Very dangerous situation. Stratstone’s appreciated the situation and arranged a “next day” appointment to correct the problem.
3. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Ronald,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Raj was absolutely amazing helped me…
Raj was absolutely amazing helped me find the right the car
2. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Erol,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Very good service
2. december 2021
Besvarelse fra Stratstone - BMW Chesterfield
Hi Harold,
We are delighted to see such a positive review.
Have a great day!
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.