I would avoid Audi Amersham at all costs. There customer service is non existent, all they concentrate on is squeezing as much money out of you as possible. We picked our car up and it had a dif... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having had a poor experience in a local Audi dealership near Windsor (won't name which one!), I now take my Audi to Amersham. Their service has always been great, really attentive staff, always quick... Se mere
Virksomheden har svaret
Superb customer service across all areas over 10+ years, I’ve bought second hand and new Audis from Audi Amersham and have been using their service plan exclusively- appreciate the proactive calls to... Se mere
Virksomheden har svaret
Came here after being ignored at West London Audi, what a difference. Loui our sales advisor was amazing from start to finish. I'm loving my brand new car.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
White Lion Road 4-8, HP7 9JD, Amersham, England, Storbritannien
- 01494 304 692
3,4
Middel
114 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Stratstone - Audi Amersham
Hi Brian,
We appreciate your kind words and are glad to hear you had a positive experience.
Customer Services
Toilets were being painted in the…
Toilets were being painted in the morning and no alternative provided. Dropped car off at 9:45am and despite me waiting it was not ready until 6pm. Even after all this the car was not clean but I was offered a free valet if I would drive back again.
8. oktober 2024
Besvarelse fra Stratstone - Audi Amersham
Hi Mark,
We understand your frustration with the inconvenience you experienced during your recent visit.
We strive to provide a seamless and comfortable experience for all our customers, and we are disappointed to hear that your expectations were not met.
We appreciate you bringing this to our attention and will use your feedback to improve our processes and ensure that such situations are avoided in the future.
Customer Services
Listening a long lost sales skill...They listened to the challenge I have…
They listened to the challenge I have with my particular Audi and they where very honest and very helpful with their advice. I genuinely felt its was more about helping the customer than generating additional revenue!
3. oktober 2024
Besvarelse fra Stratstone - Audi Amersham
Hi Barry,
We appreciate your kind words and are glad to hear that you felt heard and understood.
We strive to provide honest and helpful advice, and your feedback reinforces our commitment to putting our customers first.
Customer Services
Very poor customer service
30. september 2024
Besvarelse fra Stratstone - Audi Amersham
Hi Andy,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Excellent helpful service
10. oktober 2024
Besvarelse fra Stratstone - Audi Amersham
Hi Prabodh,
Thank you for your five stars! We value your feedback.
Customer Services
Car check
Our Audio was re-called to have the passenger air-bag replaced. The company dealt with it efficiently.
26. september 2024
Besvarelse fra Stratstone - Audi Amersham
Hi Gillian,
We appreciate you taking the time to share your experience.
We're glad to hear that the recall process was handled efficiently.
Customer Services
Friendly and helpful
Friendly and helpful. Also nice to have the car washed and hoovered. Nice touch.
7. oktober 2024
Besvarelse fra Stratstone - Audi Amersham
Hi,
We appreciate your kind words and are glad you found our service friendly and helpful.
We strive to provide a positive experience for all our customers.
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.