finance is sold with "2 years free servicing". Yet the small print only states 1 oil service and 1 inspection service. Finance is being mis-sold. I am raising this with the FCA.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having had a poor experience in a local Audi dealership near Windsor (won't name which one!), I now take my Audi to Amersham. Their service has always been great, really attentive staff, always quick... Se mere
Virksomheden har svaret
Kevin Grace is a first class advisor and really helpful and supportive.
Friendly quick service which was also good value. I waited for the work to be completed in a comfortable area with decent coffee available.
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrevet af virksomheden
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktoplysninger
White Lion Road 4-8, HP7 9JD, Amersham, England, Storbritannien
- 01494 304 692
3,5
Middel
123 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Stratstone - Audi Amersham
Hello Christopher,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Came here after being ignored at West…
Came here after being ignored at West London Audi, what a difference. Loui our sales advisor was amazing from start to finish. I'm loving my brand new car.
27. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hi Jay,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Loui at dealership.
Have a lovely day!
Amersham Audi Customer Services
great serviceverything was as expected and the…
Everything was as expected and the service team provided excellent customer support
17. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Charlotte,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent communication before and…
Excellent communication before and during the car servicing. The team were efficient and friendly. Thank you.
17. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Margaret,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Amersham Audi Customer Services
Service and additional repairs …
All okay and service was good although had to call myself for updates and the payment for the second work had to go to bank and not able to pay over the phone by card this was not advised to me initially when the car was returned to me
3. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Sarah,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Audi Amersham
Hello Damian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Amersham Audi Customer Services
Excellent service and MOT
Car service and MOT carried out very efficiently and available for collection at the requested time.
16. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Douglas,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Amersham Audi Customer Services
Pleasant people to deal with
10. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
All the staff were great
All the staff and in particular Kevin Grace was an absolute pleasure to deal with. I will definitely be returning to Audi Amersham having had such a great experience
3. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hi John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kevin at Dealership
Have a lovely day!
Amersham Audi Customer Services
Excellent Service from Start to Finish
I had a great experience with Amersham Audi from start to finish. The whole customer journey was smooth, professional, and well-managed. The team was friendly, knowledgeable, and kept me informed throughout the process.
4. marts 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Imran,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Besvarelse fra Stratstone - Audi Amersham
Hello Roger,
We appreciate you leaving us a review - thank you!
Have a nice day!
Amersham Audi Customer Services
Staff very attentive
Staff very attentive, and kept informed of progress as car was being serviced and i was waiting.
3. februar 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Doreen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Got the issue resolved second time…
Got the issue resolved second time around, but took too long from start to finish, not what I expect from a premium brand
9. februar 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Orin,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Terrible again
Terrible again. Do everything you can to avoid using this service centre
Awful communication
Think that they can keep your car indefinitely and blaming the other departments
Had our car since last week and just told me it’s at the back of the queue!!
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Stratstone - Audi Amersham
Hi Cathryn,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Joshua was very polite and helpful
Joshua was very polite and helpful. It was a pleasure dealing with someone so supportive, and he made the overall Audi experience very positive."
10. februar 2026
Besvarelse fra Stratstone - Audi Amersham
Hello, I appreciate you taking the time to leave this review! I am very pleased you are satisfied with your visit! We hope to be of service to you again! Stratstone Customer Services
Routine service
Routine service, all done ok, unfortunately they said they were unable to wash it. This wasn't the first time this happened, seems to be an issue with Amersham Audi.
13. februar 2026
Besvarelse fra Stratstone - Audi Amersham
Hello, Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers. We truly appreciate your review and we're committed to improving. Please reach out to us at stratstonecustomercare@stratstone.com. This will enable us to address any areas of concern and ensure a better experience for you and others. Thank you once again for taking the time to review us. Stratstone Customer Services
Besvarelse fra Stratstone - Audi Amersham
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Quality of work and cleanliness of car
Quality of work and cleanliness of car. As normal, all work was carried out well and a full explanation was given. The car was returned in a pleasing condition.
29. januar 2026
Besvarelse fra Stratstone - Audi Amersham
Hello Baxter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Service absolutely fine but no phone…
Service absolutely fine but no phone call about extending warranty
24. januar 2026
Besvarelse fra Stratstone - Audi Amersham
Hi,
I am sorry to hear that you are struggling to get through to our dealership in Amersham Audi.
Please email us with your details to stratstonecustomercare@stratstone.com, and we will ensure that you are contacted back.
Thank you,
Amersham Audi Customer Services
Besvarelse fra Stratstone - Audi Amersham
Hello Ben,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Amersham Audi Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.