Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly. He explained everything thoroughly without being overbearing or trying to hard sell anythin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly... Se mere
Virksomheden har svaret
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself. Highly recommend as they put the customer... Se mere
Virksomheden har svaret
Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
Virksomheden har svaret
Virksomhedsoplysninger
Om Store First Self Storage
Skrevet af virksomheden
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Kontaktoplysninger
Storbritannien
- info@storefirst.com
- www.storefirst.com
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sean at Safestore Ellesmere Port branch…
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself.
Highly recommend as they put the customer first before profit which was much appreciated.
Steve Smith
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Store First Self Storage
Thank you so much for taking the time to leave such a lovely review! We'll make sure Sean gets the recognition he deserves, going the extra mile to find a money-saving solution you hadn't even considered is exactly the kind of customer-first approach we're so proud of. It means a lot to hear that came through in your experience. We look forward to continuing to look after you, and please don't hesitate to get in touch if there's anything else we can help with! 😊
Besvarelse fra Store First Self Storage
Thank you for the great review for our Burnley self storage - we're thrilled to hear you've had really good service and found the staff super friendly and helpful, that's exactly what they aim for! Thanks again for choosing us.
Great clear explanations by Steve
Great clear explanations by Steve! Excellent service & half price for first 12 weeks - brilliant!
5. juni 2026
Besvarelse fra Store First Self Storage
Thank you for the kind review for Steve and our storage facilities! We're glad to hear you've had excellent service and found the storage deal brilliant. Thank you for taking the time to leave us 5 stars!
Besvarelse fra Store First Self Storage
Thanks for the 5 stars for our Wakefield storage - we're glad to hear the team have been able to help with your storage needs!
From my first enquiry all staff that…
From my first enquiry all staff that have been really helpful.
5. juni 2026
Besvarelse fra Store First Self Storage
Thank you for the great review for our Wakefield storage. We're glad the team have been able to help with your storage needs - thanks again for choosing us!
Great service always
Great service always. Easy to sort out the bigger unit. Change over is smooth. Units are always very clean. Staff are brilliant
19. april 2026
Besvarelse fra Store First Self Storage
Thanks for the 5 stars for our Liverpool storage. We're so pleased to hear that upgrading to a bigger unit was a smooth and easy process, and that the cleanliness of our units has stood out to you. We take a lot of pride in maintaining a great standard, so it's brilliant to hear that comes through. Our Liverpool team will be thrilled to hear they've made such a great impression - thanks again for choosing us!
Quick service and easy access
15. maj 2026
Besvarelse fra Store First Self Storage
Thank you for taking the time to leave us a review. We're pleased to hear that you found our service quick and our facility easy to access. We work hard to make storage as straightforward and convenient as possible, so it's great to know we've delivered on that for you. Thank you for choosing Store First Burnley, and we appreciate your support.
Fantastic team
Fantastic team. Professional. I forget the young girls name but she was so knowledgeable. I was really really impressed with the service
3. juni 2026
Besvarelse fra Store First Self Storage
Thank you for your fantastic review! We're delighted to hear that you were so impressed with the service you received from our Blackburn team. Providing a professional, knowledgeable and friendly experience is something we take great pride in, so your feedback means a lot. Thank you for choosing Store First Blackburn, and we look forward to helping you again in the future.
Easy access with plenty of trolleys to…
Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
14. maj 2026
Besvarelse fra Store First Self Storage
Thank you for taking the time to leave us a review. We're pleased to hear that you found access to the facility easy and that the availability of trolleys made moving your items more convenient.
We also appreciate your feedback regarding the lighting. While our lighting is designed to provide safe and practical access throughout the facility, we understand that additional brightness can be helpful when organising belongings inside a unit. We'll be sure to pass your comments on to the team for consideration.
Thank you for choosing Store First Glasgow, and please don't hesitate to get in touch if there's anything we can help with.
Staff made this easy and explained…
Staff made this easy and explained everything clearly took time to show how all works and where everything we needed was had a lovely pleasant manner
1. juni 2026
Besvarelse fra Store First Self Storage
Thanks for the 5 stars for our storage! It’s great that the team were able to make everything clear and easy for you, especially when you’re getting set up and figuring out how everything works. Taking the time to walk customers through things properly is something we really value, so it’s nice to know that came across.
Stress free
The staff were all friendly, professional and very helpful. The whole process was so easy and will save us so much stress when we move house.
1. juni 2026
Besvarelse fra Store First Self Storage
It's great to know the team at Rushden made things smooth and stress free for you, especially during a house move which can be a bit of a whirlwind. It’s always good to hear when the process feels easy and the support has been helpful. Thanks again for choosing us!
Storefirst is the most expensive…
Storefirst is the most expensive storage.
Oversized old trolleys.
Staff not very helpful.
Customer toilet needs refurbishment.
6. marts 2026
Besvarelse fra Store First Self Storage
Sorry to hear you feel this way.
On pricing, we aim to keep things competitive and transparent. Our model is all-inclusive, so the price you see covers the essentials without lots of add-on charges that you often find elsewhere. We appreciate that different providers structure this differently, but we try to keep things straightforward for customers.
In terms of your comments about the facilities and service, that’s not the experience we want anyone to have. If there’s been an issue during your visit, we’d really encourage you to contact the store directly so the team can look into it properly and put things right. They’re always best placed to deal with specific concerns quickly.
Thanks for taking the time to leave feedback.
Very smooth and efficient process with…
Very smooth and efficient process with good communication.
31. maj 2026
Besvarelse fra Store First Self Storage
Thank you for your review of our Preston store! We’re glad you found the process smooth, efficient, and well-communicated. Thanks again for choosing us!
Topman
Liam was outstanding, despite a complexed situation he took his time to work figures out and double check them.
Gave me a newbee tour round explaining the do's and do nots.
An all round positive experience.
Charlie
31. maj 2026
Besvarelse fra Store First Self Storage
Thank you for your review, Charlie! We’re delighted to hear that Liam went above and beyond to assist you with a complex situation, taking the time to work out the figures and provide a thorough tour. His dedication and the overall positive experience are what we strive for. Your feedback is much appreciated!
Al and Frankie were amazing from start…
Al and Frankie were amazing from start to finish at Blackburn. I called yesterday morning to arrange some storage and by mid afternoon we were in our storage unit. They explained everything perfectly and easily - overall customer service was outstanding. The facilities are better than we’ve previously experienced with many trolleys available for ease of moving items for storage.
31. maj 2026
Besvarelse fra Store First Self Storage
Thank you for your fantastic review! We’re thrilled to hear that Al and Frankie provided outstanding service from start to finish at our Blackburn store. Your experience, from the quick setup to the clear explanations and excellent facilities, is exactly what we aim for. Your feedback is very much appreciated!
Besvarelse fra Store First Self Storage
Thank you for your 5-star review of our Blackburn store! We’re glad you found the process fuss-free and the staff polite. Your feedback is much appreciated!
Absolutely would recommend
Absolutely would recommend , store first shelf storage. Helpful pleasant, polite . They explained everything to detail really pleased with them
30. maj 2026
Besvarelse fra Store First Self Storage
Thank you for your review! We’re delighted to hear you found the team at our Derby store helpful, pleasant, and polite, and that they explained everything in detail. Your recommendation is much appreciated, we’re here whenever you need storage!
The best customer service received in a long time, thank you!
Moving house as we all know is very stressful however when I called to speak to someone re a storage unit for 8 weeks it was the least stressful thing I have done in a long time. From the enquiry to quote and confirming the details to going to see the storage the whole process was efficient, professional and personable, the lady who helped me Veera Porhola, was so friendly, nothing was too much trouble. A huge thank you for all your help. I will definitely recommend you to friends and family who are moving and need storage. Many thanks, Claire White, Derby
28. maj 2026
Besvarelse fra Store First Self Storage
Thank you so much, Claire! We’re thrilled to hear that your experience with Veera at our Derby store was the best customer service you’ve received in a long time especially during what can be a stressful process like moving house. Veera’s friendly and efficient approach is exactly what we aim for, and we’re so grateful for your kind words. Your recommendation means the world to us, and we’re here whenever friends or family need storage solutions. Wishing you all the best with your move!
Besvarelse fra Store First Self Storage
Thank you for your review of our Preston store! We’re glad you found the service courteous, helpful, and efficient. Your feedback is much appreciated!
Friendly and helpful
30. maj 2026
Besvarelse fra Store First Self Storage
Thank you for the 5 stars for our Rochdale storage! We're glad to hear the team have been helpful for your storage needs. Thanks again for choosing us!
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