Stone the Crows, Dronfield - visited today, as always some lovely products on display. Asked for help from the blonde tanned lady assistant when I couldn’t find the item I wanted to buy on the shelf.... Se mere
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Se, hvad kunderne siger
I love my STAG head candelabra - Stone The Crows have some BEAUTIFUL pieces of functional art. My candelabra arrived within the specified time frame along with being really well packaged. The company... Se mere
First time using this company, so checked out reviews beforehand. Easy to use website for browsing and placing order. Kept updated on processing of order and received a well packed, timely deliv... Se mere
Excellent customer service. Very happy with my order. I placed 2 orders one after the other as I l found something else I wanted and without even asking, my 2nd lot of delivery charges were reimbursed... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Stone the Crows, the home of characterful designs, beautiful furniture and our signature quirky homeware which you simply won’t find elsewhere!
Kontaktoplysninger
Stone the Crows, Callywhite Lane, S18 2XR, Dronfield, Storbritannien
- 01246 299800
- www.stonethecrowsretail.co.uk
4,4
Fremragende
352 anmeldelser
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Costumer service was amazing
Costumer service was amazing! Very quick and super polite and helpful!
13. oktober 2023
Thoughtful and Creative
Thoughtful, creative product range. Great customer service and fast delivery.
12. oktober 2023
My purchase arrived quickly and was…
My purchase arrived quickly and was really well packed. Quality is great and I’m delighted with it.
29. september 2023
Perfect
Easy to order, arrived as expected. Lots of lovely things to choose from - delighted with our purchase. Thank you
6. oktober 2023
I found these lovely large containers…
I found these lovely large containers for my larder and I am very happy with them.
Unfortunately one got slightly damaged when taking the lid off. I had ordered 6 and the other 5 were ok. I contacted So e the Crows on the Wednesday evening and they came back to me the following morning and a replacement was received on the Friday. Excellent service.
26. september 2023
So happy I found this shop
So happy I found this shop! Bought lots for our new kitchen Love the design It’s beautiful pottery It arrived fast and was packaged excellent Will deffo be buying more to add to all I’ve bought so far Love the mugs!
23. september 2023
The item I received was beautiful and…
The item I received was beautiful and so well made.I love it and it will to going to N.Z . For my granddaughters birthday present. It came in very god time.
20. september 2023
5 day delivery paid for but still…
5 day delivery paid for but still waiting after 5 days+. Can’t comment on the quality of goods as I’ve not received them!!
18. september 2023
Very quick delivery
7. september 2023
No response from customer services
I have contacted customer services to request a refund, no response, no refund.
They item is no use and is not fit for purpose or as described
5. september 2023
Fast service and beautiful product…
Fast service and beautiful product carefully wrapped.
2. september 2023
Great product and very well packed
7. september 2023
Beautiful product but bad customer service and poor communication
Ordered a stunning driftwood fruit bowl and arranged to collect from my local store. Received an email to say item was ready to collect, but when I arrived in store they knew nothing about it and my item was not there. Emailed the Head Office and did not receive any acknowledgment or reply. Went to the store a few days later and the item was there, however, I do not appreciate a wasted journey of 10 miles, waste of my time, waste of fuel and then no acknowledgement or response. Shame because they do some beautiful items online but wouldn’t purchase again due to bad customer service, miscommunication and then lack of communication.
7. september 2023
Love your items
Love your items, very unusual, and have matching items.very good service!?will use again.
8. september 2023
A very nice gift for a relative
The parcel arrived in good time. It was a gift and has only just been opened when the recipient received it. It was well received.
Thank you.
25. august 2023
Besvarelse fra Stone the Crows
Thank you so much for taking the time to leave a review, we're so pleased to hear your recipient was happy with their gift!
Unique product
Found the perfect shelf for my kitchen, really unique and as shown in the picture. Arrived quickly with no fuss.
28. august 2023
Besvarelse fra Stone the Crows
Thank you so much for taking the time to leave a review, we're so pleased you were happy with your order!
Very bad service
Very bad service. I did not receive an item and I sent multiple emails to the customer support team but no one has replied for more than a month now. I have not yet received the refund or the item.
Order - STC2870
1. august 2023
Uopfordret anmeldelse
Besvarelse fra Stone the Crows
Hi there Rajib,
We're so sorry you've had trouble with your recent order. We have emailed you about this and are currently awaiting your response. Please get back in touch and we can ensure to sort this out for you!
Best wishes,
Stone the Crows
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